Preparation:
The activity level is easy on all options with the exception of the helicopter tour (easy to moderate) and the walking tour (guests determine their own activity level). All guests should come prepared with a mask or face covering. Weather can change quickly in Denali so bring an extra layer and a raincoat. Guests should bring their camera, lenses, and extra batteries (unless they are renting a camera). Professional tripods & filters are provided.
Cancellation Policies:
Reservations may be cancelled up to 3 days (72 hours) in advance and will be fully refunded. Reservations cancelled with less than 3 days (72 hours) advance notice will not be refunded. Tours may be rescheduled up to 12 hours in advance based on availability. Changes made with less than 3 days (72 hours) advance notice will be subject to a 20% change fee. Extenuating circumstances will be considered on an individual basis. Weather cancellations are at the discretion of Denali Photo Guides.
Weather Policy:
Actual weather conditions vary greatly from weather forecasts and conditions change rapidly in Denali. Storms move in and out very quickly and the weather is likely to change several times over the duration of your tour. This can be really exciting and can provide some great opportunities for cloudscapes and dynamic lighting on the mountain range.
Denali phot excursions rarely need to be cancelled on account of weather, but in the case of a weather cancellation, participants who cannot reschedule will receive a full refund. Weather cancellations are at the discretion of Denali Photo Guides. We do not make decisions based on weather prior to the day of the tour, and we usually cannot make the call until right before the tour starts. Typically, your guide will meet you at the start of the tour to discuss the current conditions, your skill level & expectations, and determine the best option for each guest. Safety and quality of experience are our top priorities.
Restrictions:
There is no minimum to book, but we do have a two-person minimum for a tour to run. In the rare case the minimum is not met one day prior to the reservation, we will try to reschedule or issue a refund.
Maximum weight: 300 lbs.
Minimum age: 8 years old. Children 12 and under must be accompanied by an adult. Alaska State Law requires use of a car seat or booster seat for children under 4’9″ or less than 65 pounds. Guests are responsible for providing their own safety seats if needed. Denali Photo Guides does not provide safety seats. Guests should refer to this website for more information: http://www.carseatsak.org/Links/index.cfm?fuseaction=AlaskaLaw
Special Needs
In most cases, guests with limited mobility can be accommodated. Individuals requiring wheelchairs can take one of the driving tours (Denali Photo Excursion and Midnight Sun Excursion) if they are able to get in and out of a vehicle at least once (at pick-up and drop-off) either on their own or with assistance from a companion. Guides may not be able to provide assistance. Individuals requiring wheelchairs should not take the Backcountry Photo Excursion. Please provide advanced notice about any specific needs before booking so that you can be paired with a tour that is suitable for you.
Saftey:
Denali Photo Guides reserves the right to refuse service to anyone who does not follow safety instructions given by their guide. There are many risk factors in Alaska that visitors are not accustomed to and therefore must follow the guide’s directions. Guests who choose not to follow the guide’s directions will be removed from the tour.
Guest Discounts:
Sometimes a guest has a companion who is not a photographer but wants to join the tour to enjoy the opportunity to see more of the Denali area. Because the maximum capacity on these tours is limited to only 4 guests, discounted rates are not available.
