Weather:
All tours are weather dependent. Safety is always the biggest concern. If weather should prohibit the glacier landing during your flight, there will be a $50 refund issued per passenger.
Cancellations:
If you need to cancel your reservation with more than 72 hours notice, you will be fully refunded minus a $25/seat cancellation fee.
If you need to cancel with less than 72 hours notice, the reservation is non-refundable.
If the tour operators must cancel a flight due to weather or safety concerns, they will offer passengers the opportunity to reschedule to a later date or time or accept a full refund. Weather cancellations occur one-hour prior to flight time.
Arrival at airport:
Tour operators offer complimentary transportation for all passengers to and from anywhere in the Denali and Healy area. Pick-up times vary by location, so please give at least a 24 hour notice if you will need to utilize the shuttle service.
If you prefer to provide your own transportation, you must arrive at the airport 30 minutes prior to your departure time.
Park Pass:
A Denali National Park Pass is required for the glacier landing trip. You may purchase a park pass from the Denali Visitors Center prior to your arrival at the airport for your flight, or if you have not purchased your park pass before you arrive for your flight, a park pass may be purchased with Fly Denali directly for your convenience.
How to dress and what to bring:
Personal items such as backpacks purses or other bags are not allowed in the airplanes. These items should be left at your hotel, or they may be stored securely at the Fly Denali facilities during your flight tour. Items you should bring include sun glasses, sunscreen and your camera.
You should wear long layers for your flight tour. Heavy coats typically are not necessary, but you may choose to wear extra layers or heavier coats if you get cold easily and you think you will need it. It is recommended that passengers wear simple, comfortable, close-toed shoes. You will be provided with Gore-tex glacier over-boots that will fit over any type of sneaker.
