National Park Reservations provides lodging and activity reservations both inside as well as in the gateway communities of the United States National Parks. National Park Reservations is not an authorized concessionaire of any National Park nor are we in any way affiliated with the National Park Service of the Federal Government. National Park Reservations provides the ability for its customers to make reservations through a toll-free telephone number or by submitting an online request form.

For this service, National Park Reservations charges a 10% non-refundable reservation fee based on the total dollar amount of reservations made. This reservation fee will be billed separately to your credit card and will be billed under the memo “National Park Reservations”. By using National Park Reservations, the customer authorizes National Park Reservations to charge their credit card the 10% non-refundable fee.

Customers using National Park Reservations to make lodging and activity reservations agree to use our service, either by telephone or email, to make any changes or cancellations to their reservations.

A National Park Reservations customer will receive an email confirmation describing all reservations made, any deposits taken by the lodging or activity provider, any cancellation policies of the lodging or activity, as well as check in times of the lodging or activity. Customers of National Park Reservations agree to assume the responsibility of confirming the accuracy of the reservations outlined on the email confirmation.

All Reservation Requests will be personally handled by a National Park Reservations Specialist within 48 hours. We will book if your request is available or contact you if your request is not available.

PLEASE NOTE:

For Arrival Days that require IMMEDIATE ATTENTION (within 3 days from submission date) – we will expedite your request:

• If submitted before 5pm MT – 12 hour response time
• If submitted after 5pm MT – 24hour response time

You will receive an email confirmation with reservation details & confirmation number within 24 hours after we have successfully booked your requested reservation. If you have not received a confirmation and if you have not been contacted by a National Park Reservations Specialist within 72 hours:

1. Check your Spam Folder
2. Call our toll-free number for assistance.

National Park Reservations is not responsible for rate changes made by the specific lodging or activity provider. National Park Reservations will not be responsible for loss due to specific action of a lodge or activity provider or by acts of God. Customers using National Park Reservations should be aware that the park concessionaire will directly accept a credit card for reservations, and will impose no fee for doing so. Although National Park Reservations will assist our clients in receiving a refund of any deposits given to a lodge or activity provider, customer understands and agrees that National Park Reservations 10% reservation fee is a non-refundable fee.