All reservations require a valid credit card guarantee due at the time of booking; debit cards are not accepted. Cards provided to guarantee reservations are liable for any applicable cancellation or no-show charges. Cards may be pre-authorized prior to arrival to verify validity. Bookings of 3 rooms or more will be charged a one-night plus tax deposit.
Cancellation Policy
Cancel: To avoid the penalty of first-night room rate plus taxes, reservations must be canceled 72 hours prior to arrival. In case of a No-Show, the first-night room rate plus taxes will be charged. Exception - Prepaid reservations are non-refundable.
Holiday Cancellation Policy: Between December 21st and January 2nd, all reservations for Rooftop one and two-bedroom suites, are subject to our Holiday Cancellation Policy. This means that any booking you make for these suites between those dates will require a deposit of the first night plus tax. Any cancellations received after 4 pm, 14 days prior to your arrival date will forfeit the deposit taken.
Pets Policy
We hope to make your pet’s visit as enjoyable as your own. To ensure your furry friend is comfortable, we will provide a pet bed, water, food bowls, take home toy, and special treats.
Please let us know when you make your reservation that your pet will be traveling with you so we can sure everything is ready for your arrival.
Pet charges are $25.00 CAD per pet per night. Dogs and cats only; Maximum 2 pets per room (up to 50lbs). Specific rooms only.
Pets are not to be left unattended at any time
Pets must be on a leash at all times – it’s the law
Please pick up after your pet
Furniture is for humans
Pets are not allowed in certain public areas
Not all rooms are pet-friendly
Other Policy
Rates Policy: Rates are based on the Canadian Dollar and double occupancy. Each additional guest age 16 or over is an additional $20.00 per night. Rollaway beds are not available.