Policies of Diamond Lake Resort:

Reservation Policy

A deposit for the first night's stay is collected at the time of purchase.

501 Retreat Cabin Deposit Policy: A deposit of one-half the total reservation fee is due at the time of making the reservation. The balance of the reservation and 1% state tax is due 30 days prior to the arrival date. Reservations made within 30 days of arrival must be guaranteed by a non-refundable deposit of the full amount of the reservation and cleaning fee. 

Cancellation Policy

All cancellations are subject to a non-refundable $25.00 processing fee. If the reservation is within 10 days of your stay the entire deposit is forfeited. Winter holiday reservations are subject to a 30-day cancellation notice. No refunds will be given due to an early departure.

501 Retreat Cabin Cancellation Policy: Cancellations will be accepted with a minimum of 30 days' notice and a $50.00 service fee. Cancellations without 30 days' notice forfeit all deposits, fees, and taxes paid. Once original reservations are made, the number of days reserved may NOT be charged.

Pets Policy

Pets are welcome in most of our rental units. A $10.00 per day, per pet fee will be added to your reservation. Pets must be kept on a leash at all times on Diamond Lake property. Pets may not be left unattended at any time. A $250.00 non-refundable cleaning fee will be charged for failing to register and pay for pets. Additional fees may be charged for damages and cleaning. No pets are allowed in the Retreat or the Jacuzzi suite.

Other Policy

Rates Policy: Rates are based on double occupancy for the motel rooms each guest age 18 or over is an additional $3.00 per night. Cabin rates are not based on the number of people there will be no additional charge per person. Prices do not include lodging tax and resort fee prices may change without notice. Please note there is an additional $10.00 non-refundable resort fee per night per room. All rooms and all buildings are non-smoking, anyone smoking outside must be at least 10 ft from any buildings. Rollaway beds are available for $10.00 per night, room restrictions may apply. Pack N Plays are available at no additional charge but are very limited and only allowed in the cabins.

Check-in: 4:00 pm
Check-out: 11:00 am

The front desk is open 24 hours.

Credit Cards Accepted