June 1 - Sep 30
A deposit of 1 night plus taxes is due in order to guarantee your reservation. Oct 1 - May 31
Reservations must be guaranteed with a credit card.
Cancellation Policy
June 1 - Sep 30
Your reservation must be canceled by 4:00 PM 14 days prior to arrival to avoid a penalty charge of 1 night plus taxes per room. Oct 1 - May 31
Your reservation must be canceled by 4:00 PM on 72 hours prior to arrival to avoid a penalty charge of 1 night plus taxes per room.
Pets Policy
$25.00 per pet per day plus taxes. Limited Availability in Buffalo Rooms.
Maximum of two pets per room. You are responsible for your pet's own bed, food, and serving bowls. We require a contact number that you can be reached on at all times during your stay with us. Pets are not permitted in the restaurant as per Alberta Food and Liquor laws. Your pet may not be left unattended in the room while you leave the property. Should you decide to use our amenities such as the restaurant, gym, sauna, or hot tub, please place the Do Not Disturb sign on your door so our staff will not enter the room. Should you require our daily room cleaning service, your pet will need to be removed from your room until this has been completed. Should any noise complaints be received from other guests in the surrounding rooms with regards to your pet you will be held accountable for the cost of that guest's room. Should your animal have a mishap in the room/or cause any damage and there is an additional $200 deep cleaning fee and/or maintenance required, you will be billed for the full cost. In accordance with the Town of Banff Bylaw policy, you are required to pick up after your pet. As per Parks Canada regulations, your pet must be on a leash at all times.
Other Policy
Rates Policy: Rates based on double occupancy. Each additional guest age 18 or over is an additional $25.00 plus tax per night. Room rates and taxes are subject to change. Rates quoted are in Canadian currency. No smoking allowed.