Policies of Fairmont Chateau Lake Louise:

Reservation Policy

Credit card guarantee is required as a deposit with the balance due upon arrival.

Cancellation Policy

Cancel by 4 PM 30 days from May 19-Oct 10, and 3 days from Oct 11-May 18 prior to arrival to avoid any penalties.

NOTE: Cancellation policy may be different for holiday dates (varies by date).

Pets Policy

Fairmont Chateau Lake Louise is a pet-friendly hotel however pets are not permitted on the 6th floor of the main building and the 5th floor of the Mount Temple Wing. A charge of $85.00 per room, per night plus taxes applies for pets and will be added to your guestroom folio.* For stays of 8 nights or longer, the charge will not exceed $450.00. In the event extra servicing to the room is required upon checkout, an additional charge of $125.00 may apply.

Unfortunately due to health regulations pets are not allowed in the Food & Beverage areas of the hotel. This includes the outdoor patio, the waiting area outside of dining venues, and the Health Club pool deck.

Pets are not permitted to be left in the room unsupervised. Should the hotel be forced to remove the pet due to noise concerns, a $75.00 holding fee will be applied to your guestroom folio.

Other Policy

Rates Policy: Rates are subject to change and are based on double occupancy. Each guest 18 and over is an additional $30.00 CAD per night. Please note there is an additional $40.00 CAD resort fee per room per night. Self Parking: $30.00 CAD per day. Valet Parking: $45.00 CAD per day. Rollaway beds are available for $30.00 per night, room restrictions may apply.

Check-in: 4:00 pm
Check-out: 12:00 pm

Credit Cards Accepted