Not What I expecsted from this Best Western
Published Date: Apr, 16, 2021
Travel Date: Apr, 1, 2021
Rating: 1
Until other Best Western hotel , this one doesn't offer beverage in the lobby nor my guest room. When I checked out the front desk automatically charged me a donation to the National Park. There is no way I know if this is legit. Anyway, I have no problem donating to the National Park but I wasn't even asked. This is a matter of principal that they took me for granted which I resent.
- Rooms: 3
- Value: 3
- Sleep Quality: 3
- Location: 4
- Cleanliness: 3
- Service: 3
Dirty room even after I brought it to their attention.
Published Date: Apr, 16, 2021
Travel Date: Apr, 1, 2021
Rating: 3
The toilet bowl had diarrhea left in the bowl, tub and sinks had hair in them, dust everywhere, crumbs on the chair. Heard every foot step from people upstairs.
Great location, grocery store and restaurant connected to lodge was nice and convenient, nice pool and seating area. Included breakfast was in the restaurant and was decent.
- Rooms: 1
- Value: 3
- Sleep Quality: 1
- Location: 5
- Cleanliness: 1
- Service: 3
Go elsewhere. All hype no substance
Published Date: Apr, 16, 2021
Travel Date: Apr, 1, 2021
Rating: 1
Stay away. Dirty, run down, terrible room, noisy, awful shower, sounds like a bowling alley at night. Beds are terrible, wallpaper peeling, moldy, floors are dirty, pubes in 4 places in bathroom. Overpriced dive. Better off in a tent in the parking lot
- Rooms: 1
- Value: 1
- Sleep Quality: 1
- Location: 5
- Cleanliness: 1
- Service: 2
Great location skip food
Published Date: Apr, 15, 2021
Travel Date: Apr, 1, 2021
Rating: 3
Cons:
Rotten lettuce every Day both buffet bowls when we pointed this out to employees response was a shoulder shrug
It was very evident that no lettuce was washed or rinsed
Employees & Mgmt no masks
Staff refilling buffet items were not wearing masks.
Guests allowed w no masks in restaurants & buffet even when notified
Hispanic employees gracious
Most Teenager employees arrogant
Reception & reservation foreigners employees accents too difficult to understand
Terrible tv cable system no way to get TV cable channel guide
We rented several rooms and some of the tubs did not have no slip surfaces
Pros
Best location
Clean rooms
Large rooms
- Rooms: 4
- Value: 2
- Sleep Quality: 3
- Location: 5
- Cleanliness: 5
- Service: 3
Clean Beautiful hotel
Trip Type: Family
Published Date: Apr, 14, 2021
Travel Date: Apr, 1, 2021
Rating: 5
Our family of 7 was pleasantly surprised how nice this hotel was. We were expecting poor outcome given it was rated 2 stars and feel I should be a higher number. I wish the hotel was pet friendly. We have a schnauzer that is hypoallergenic and does not shed. Kids were happy with the pool and the general store and laundromat were on the property. Super convenient
- Rooms: 5
- Value: 5
- Sleep Quality: 5
- Location: 5
- Cleanliness: 5
- Service: 5