NPR Reviews Provided by
The Firebrand Hotel
TripAdvisor Traveler Rating: 391 reviews
Great Spot
User: Brandon K from:
Published Date: Jun, 9, 2024
Travel Date: May, 1, 2024
Rating: 5
Great hotel. Clean and well kept. Our flight got cancelled the day we were supposed to arrive. I called the front desk (talked to Max). He was very friendly and understanding. They reimbursed the night we missed AND upgraded our room free of charge. Max was great. Customer service was on point. Somebody give that kid a raise. Seriously. Location was great. Right in town.
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What a delight!
User: William Y from:
Published Date: May, 12, 2024
Travel Date: Feb, 1, 2024
Rating: 5
Fantastic stay in the middle of everything that happens within the town of Whitefish. If you are staying in town, the Firebrand doesn't disappoint! The food downstairs was great paired with a very attentive staff. Top notch service and the rooms had an amazing view of the town! Will be back!

Bring your own pillow & long underwear; no need for bathing suits.
User: cheryl802 from: Great Falls, Montana
Published Date: Mar, 16, 2024
Travel Date: Mar, 1, 2024
Rating: 2
During our first night the bed was so cold we were miserable and were shivering all night despite wearing long underwear under our pajamas, down vests and wool ski hats to bed. (Apparently in order to save energy the heat had been turned down when the room had been previously vacant, and no one had stayed in room 101 in the preceding weeks). I'm glad I brought my own pillow, as their lumpy high profile foam pillows would have given me a stiff neck. It took me until the third day to try to figure out how to get the small bedside lamps to turn on and off without inadvertently turning on the overhead flood lights. The room was tiny and could only accommodate one chair, albeit one with a broken roller base (they brought in a replacement). We chose this hotel because of the rooftop hot tub, but only after I made an abortive trip to the fourth floor in my bathing suit did I discover a construction site instead. The hot tub apparently had been closed for repairs for a long time. I believe that should have been disclosed in their advertising or at least when we checked in. When I asked about using the hot tub at the Lodge (a sister property with the same ownership), I was told, "No, due to liability concerns". The phone in the room was dead, but that was thankfully repaired. The staff did supply us with an extra blanket for the second and third nights of our stay. At our request they did bring a coffee pot to our room. Despite this myriad of problems, the hotel did NOT comp us anything off our $209 + taxes/night. I would have given the property only a one star review, except the staff did their very best to try to address our concerns.
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Outstanding hotel in the heart of Whitefish
User: Brian K from:
Trip Type: Friends getaway
Published Date: Mar, 10, 2024
Travel Date: Mar, 1, 2024
Rating: 5
The friendly, welcoming staff made check in a breeze and were very helpful with out luggage, which included ski equipment. Our room was warm and well appointed. Roomy, modern bathroom and the bed was totally comfortable. The lobby bar and restaurant made for a great place to relax with a coffee or beer after a day on the slopes. Catch a sunset on the roof around the firepits. The Firebrand is located right near the restaurants and shoppes of Whitefish, all of which were easily walkable. Highly recommend the Firebrand. We will stay here again on future visits to Whitefish and the Flathead valley

Excellent stay
User: ecf2018 from: Springdale, Arkansas
Published Date: Oct, 10, 2023
Travel Date: Oct, 1, 2023
Rating: 5
For those who are flying in and don’t want to rent a car this hotel is perfect. You’ll be in the middle of all the activities downtown with a plethora of dining and entertainment choices. Room, restaurant and bar were excellent as was the staff. Definitely would stay again.
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