NPR Reviews Provided by
The Firebrand Hotel
TripAdvisor Traveler Rating: 348 reviews
Great hotel right in the middle of town
User: Limeyjd from: Jacksonville, Florida
Trip Type: Couples
Published Date: May, 5, 2021
Travel Date: May, 1, 2021
Rating: 5
Liked this hotel a lot very comfortable and well furnished. Good location and only a short walk to the bars and restaurants. Roof top patio was fun with a nice view of the town. The restaurant food and ambience was a plus if you don’t want to venture outside of the hotel.

Awesome time
User: Wendy H from:
Trip Type: Friends getaway
Published Date: May, 4, 2021
Travel Date: May, 1, 2021
Rating: 5
Had a very positive experience at Firebrand and Whitefish. The staff was very friendly. They were also very helpful with any questions I had and shared a lot of suggestions on things to do. The roof top hot tub was a big plus.

Great hotel but 2 very bad employees
User: Hightemplarjosh from:
Trip Type: Family
Published Date: Apr, 25, 2021
Travel Date: Apr, 1, 2021
Rating: 1
The guys that worked the nightshift were complete a*holes with absolutely no sense for customer service. They gave us a hard time and talked down to us accusing us of not telling them we had a dog when my wife said it MULTIPLE TIMES over the phone that we are staying there instead of the lodge because we have a dog and then when we checked in said 100lb GIANT SCHNAUZER was with us in plane sight of everyone! I do not appreciate anyone accusing me and my wife of lying especially knowing full well that we were very clear about the dog. I will not go back to firebrand or the lodge because of these dirtbags.

STAY.HERE.
User: 722mjk from:
Trip Type: Couples
Published Date: Apr, 24, 2021
Travel Date: Apr, 1, 2021
Rating: 5
Stay here. It’s just a great place. Our room was clean, spacious, and welcoming. The rooftop with the fire pits was a great place to sit at night. It was a really nice hotel for reasonable prices compared to other hotels like it. Plus the staff is just great! They text you to check on you and the lady who checked us in (Bethany...she’s adorable and I want her whole wardrobe) remembered our room number (I couldn’t). PLUS I forgot my pillow and the shipped it to me easily. I just really love this hotel-the whole town really. Wish I lived close enough to enjoy it regularly.

A good hotel but with issues
User: framemaker from: new york
Trip Type: Couples
Published Date: Apr, 21, 2021
Travel Date: Apr, 1, 2021
Rating: 3
The staff are generally helpful and the location is great but there’s something a little off about the design of the place. As has been mentioned, the 3rd floor rooms can hear the hot tub noise and the mini fridges are really micro fridges. The rooms are definitely a bit boxy. We were very happy to stay there off season and pay $125/night but I would imagine that anyone paying 3 times that would be quite disappointed.

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