NPR Reviews Provided by
Brookside Resort By Fairbridge
TripAdvisor Traveler Rating: 1590 reviews
Almost excellent - 4 out of 5
User: Tammy C from: Bremen, Kentucky
Published Date: Oct, 27, 2022
Travel Date: Oct, 1, 2022
Rating: 4
This was our second stay at Brookside and we have not had a bad experience. The staff is very nice, our room had obviously been renovated, and we loved the fireplace and the balcony. The only negative aspect was that housekeeping had not swept up the ashes from the front of the fireplace, and the tub needs to be recaulked. Aside from that, it's clean, comfortable, and convenient. We will be back.
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Dirty, cob webs, etc
User: Journey12491419544 from:
Published Date: Oct, 13, 2022
Travel Date: Oct, 1, 2022
Rating: 1
The Brookside Resort website said that the resort was newly renovated. They are not. They put us in a second room because the first one was so bad (squeaky, uncomfortable beds, cobwebs, etc.) The second one wasn't much better. The pictures are of the second one. We wouldn't have stayed if they would have refunded our money. We will not stay here again. Out of 12 days, housekeeping skipped our room 3 days.

Simple and basic!
User: Alexis W from:
Trip Type: Couples
Published Date: Oct, 9, 2022
Travel Date: Sep, 1, 2022
Rating: 5
This is the perfect place if you aren't too picky about things and won't be in your room too often. I think the hotel is working on some much needed updates as we were there. The breakfast had the same options all 5 mornings we were there which we didn't mind too much because it was good. Everything is very simple and basic. The staff was very kind and helpful. The place was clean when we arrived and cleaned well every day. Got fresh towels and new toiletries as needed. Loved the creek side view and sounds!! That was my favorite part. The patio chairs weren't particularly comfortable and enjoyable to sit on. The pool was clean, well lighted, and open until 11pm which we liked. One thing we also really loved was that the trolley stopped right out front!

Great brookside experience
User: O553MIpatricias from:
Trip Type: Couples
Published Date: Sep, 19, 2022
Travel Date: Sep, 1, 2022
Rating: 4
Was definitely a brookside experience. Deck was right next to the flowing mountain brook. Nice walk to town and convenient to be on parkway east. Bathroom needed a little repair but overall great place to stay.
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Very nice stay over Labor Day Weekend
User: DfromAtlanta from: Atlanta, Georgia
Trip Type: Family
Published Date: Sep, 6, 2022
Travel Date: Sep, 1, 2022
Rating: 5
My son wanted to take his wife and our family back to Brookside Resort for Labor Day Weekend for his birthday. This had been a tradition for us when he was growing up. I had some trepidation since we had not stayed here in years and had read some less than stellar reviews. So I made sure to reserve 2 of the UPDATED rooms in the Tower building. Brookside exceeded our expectations. Our 2 rooms were clean, updated with new furnishings, beds were comfortable and the staff could not have been friendlier and more accommodating. We enjoyed our stay.
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