NPR Reviews Provided by
Crater Lake Lodge
TripAdvisor Traveler Rating: 1156 reviews
wonderful place to stay while enjoying the lake
User: Karen B from: Eldersburg, Maryland
Published Date: Oct, 20, 2019
Travel Date: Sep, 1, 2019
Rating: 4
The lodge is beside the lake and it is rustic and not fancy, but the convenience and accessibility to lake attractions make it a great place to stay. It is hard to get reservations here, since their season is so short. The dining room serves 3 meals daily. There are not many places to eat at the park, so the dining room is convenient. There were ranger talks daily in the main lobby. They were interesting. The weather at the lake is unpredictable. The lake was gorgeous! Many places to walk and breathe in the crisp air.There are many sights to see. I recommend visiting the pillars and the phantom ship. What a beautiful national park that is unspoiled and pristene!
Subratings:

Old School But Worth a Stay
User: cliffsb2018 from: Portland, Oregon
Published Date: Oct, 8, 2019
Travel Date: Oct, 1, 2019
Rating: 3
Crater Lake Lodge is not a five-star Manhattan hotel. It's an old school, remote, primarily wood and stone structure modeled on the original built in the early 1900's. Rooms are pricey and show they've been lived in, windows in some lake view rooms are slightly larger than peep holes, there is no reliable cell service, and the WiFi might be slow, but at least it's weak. Given all that, why are rooms often booked a year in advance? There are good reasons. The lodge is conveniently located on Rim Drive, which circles the lake, and near walking and hiking paths. There are great views of one or the natural wonders of the world from an outdoor terrace, from the main common area, and from most tables in the dining room. The main interior common area is furnished with comfortable, though somewhat worn, couches and chairs arranged to take advantage of those views or to encourage gathering near a huge fireplace. Each mid-afternoon a park ranger joined those in the common area and described how the lake was formed, shared information about the native people who lived in the area, and explained how the park service is helping to keep the lake pristine and clear of pollutants. Each talk drew an attentive and appreciative audience. The reception, dining room and housekeeping service staff were friendly and helpful. We were pleasantly surprised to meet staff who were local and others who came from as far away as New York and Turkey. Some have written criticizing the food and food service. To our taste, the food was good. The breakfast and dinner menus offered a nice variety. The dinner portions were large to us. After the first night, we found splitting an appetizer and main dish was enough dinner for two. If the service was a bit slower than what we were used to, we didn't care. We were in no hurry and had no place else we needed to go. Full bar service was available in the common area each afternoon and evening. We brought a couple of bottles of wine with us. Staff gladly gave us glasses to use while we relaxed before going in to dinner. The hiking, site seeing and photo opportunities are abundant and varied. Fishing the lake is allowed, but we were told it is a steep and challenging climb down to the lake and back up. The same is true to get to the seasonal boat ride to Wizard Island, a cinder cone rising up out of the lake. Our stay was in October, about one week from the lodge's closing for the season. The boar ride had closed, as had most of the cafes and shops in the area. Snow showers fell much of the time. That was perfect. We went there to read, relax in the main common area, enjoy the views and fireplace, and slow life down for a few days. For our purposes, this was the experience we'd expected and hoped it would be.
Subratings:

Tired Place
User: Timothy C from: Portland, Oregon, United States
Trip Type: Friends getaway
Published Date: Oct, 8, 2019
Travel Date: Oct, 1, 2019
Rating: 2
This wonderfully situated national park lodge suffers from a number of factors. First, the high cost of the rooms. Second the low quality of the rooms for the money (our room was small and didn’t have glasses to drink from nor cups to use with the in room coffee machine). Third, the place looks tired; it really needs a facelift. Fourth, there are two many day tourists who pack the public rooms of the hotel, making it feel like a train station. On a positive note, the food in the dining room was excellent, albeit very expensive.

Hotel room Substandard Park Great
User: David S from: Brookings, Oregon
Published Date: Oct, 7, 2019
Travel Date: Oct, 1, 2019
Rating: 3
We arrived on Monday The advertised check-in was 4 pm. We were checked in after 6 pm because the room wasn't ready. There were many rooms not ready. The room itself was ok 2 queen beds and lake view. The shower/tub tile was moldy. little if any privacy in the bathroom as you could sit on the toilet but mot able to draw curtains. I finally got a chair to stand on and kind of get some privacy. The food in the dining room was overpriced and not very good. My oatmeal at breakfast was lukewarm. The Fish and Chips? Fries were cold and Gorton's must have made the fish. $22.00? The chicken was like leather and Broccoli couldn't be cut with a Steak knife. The Saving grace of our stay was that there was early snow and the park roads were open.
Subratings:

Disappointing management
User: MarkC8994 from:
Trip Type: Couples
Published Date: Oct, 5, 2019
Travel Date: Oct, 1, 2019
Rating: 2
After visiting Estes park and Yellowstone we stayed in Crater Lake Lodge. First disappointment was room billed with lake view had almost no view. Baths weren’t maintained and were moldy. As others have reviewed, restaurant reservations are mismanaged. Others arriving after us were given our requested tables by window. As we tried to check out, new employee hadn’t been trained so we left without a receipt. Great disappointment that great historic hotel managed so poorly.

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