NPR Reviews Provided by
Crater Lake Lodge
TripAdvisor Traveler Rating: 1177 reviews
You pay for the view
User: Marc B from: Hillsboro, Oregon
Published Date: Jul, 6, 2020
Travel Date: Jun, 1, 2020
Rating: 4
Location is unbelivable. Comfortable lodge at 7000 feet on the very edge of crater lake. Amazing views, small comfortable, clean room. Good service. Bar service stops at 9pm. Dinner was good, but not very good. The value is in the location.
Subratings:

View to die for
User: Greg W from: Lake Oswego, Oregon
Published Date: Jul, 5, 2020
Travel Date: Jun, 1, 2020
Rating: 3
We booked this property in January, and were lucky enough to have it open 5 days before we were scheduled to arrive. The lodge was last renovated in 1992, I believe, and it shows in some areas. The public spaces are fine, and the location unbeatable once you get there. Admittance was limited by signage to hotel guests only. Most of the front desk staff were new and could not provide too much information, and explanatory books had been removed from the rooms For Covid reasons. We had a lake view room on the 3rd floor with a nice view, but not all rooms on the 3rd had as large a window as ours; book the 2nd floor for better chance of a view. The room was small, lacking some basic amenities like places to put things in the bathroom, and had little heat. Given that this is a historic property updated nearly 30 years ago I guess that is to be expected. Cleaning seemed minimal. Most staff was masked. There is a bar in the lobby adjacent to the dining room with cocktails and a limited selection of beer and wine. Outside on the East side overlooking the lake is a terrace with a fantastic view. Being remote there are few dining choices, and the hotel dining room is not recommended (see my separate review). We did find a cafe about 25 minutes away that was decent. The park is a place not to be missed, but lower your expectations when it comes to lodging and dining.
Subratings:

Great service, charming lodge, historic, retro rooms
User: SM_Seattle9 from: Seattle, Washington
Trip Type: Family
Published Date: Jul, 2, 2020
Travel Date: Jun, 1, 2020
Rating: 5
Spectacular service, charming historical lodge, fantastic location, bare necessities in terms of amenities. We got the deluxe lake view room and enjoyed the view (don’t expect a patio/ balcony), and found the retro room cozy and cute (if you’re expecting stainless steal appliances, you’re in the wrong place). (PS no public ice machine, you can thank Covid) We were problematic guests that caused a big commotion after an accident but the staff was still SO caring and helpful and made sure we still had a nice time. It was in no way their fault yet management made sure to help us out and cheer us up. Really above and beyond customer service.

5 Stars for Location Alone
User: RogerH493 from: Santa Rosa, California
Trip Type: Couples
Published Date: Jun, 28, 2020
Travel Date: Jun, 1, 2020
Rating: 5
We stayed June 2020. Lodge Staff were helpful and friendly. The bed was very comfortable and dinner was surprisingly good although a little pricey. Where else can you wakeup and see a sunrise like this from the Lodge terrace?

Needs Wifi
User: 83cliffk from: Fountain Hills, Arizona
Trip Type: Couples
Published Date: Jun, 28, 2020
Travel Date: Jun, 1, 2020
Rating: 2
Well the lodge location is outstanding. The views are to die for. The restaurant was ok. Due to Covid concerns it was a fixed price buffet. Generally people wore masks. I never once saw anyone cleaning public areas which was disturbing. In fact the stairs and other areas were down right dirty. No cleaning of rooms unless requested was fine. However the biggest beef was really no wifi. They say they have WiFi but it really is totally useless. A 1 bar 3G cell signal provided way better connectivity than the lodge WiFi. In this day and age that really is unacceptable especially when cruise ships can provide quite reasonable WiFi to thousands of guests! The bed was outstanding but the rooms themselves were a bit worn and outdated. Obviously one chooses this for the location but other amenities would be appreciated and WiFi required.

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