We stayed for 2 nights in a deluxe lake view room. I knew to expect a small room in an older hotel, what I didn't like was that the room was directly over the back patio area that was very loud as you have to keep the windows open for ventilation. That by itself, not a deal breaker though. The views are truly amazing, the location can't be beat. The food quality in the restaurant was average but our servers were friendly. What I was extremely disappointed with was that the hotel, in general, appeared unkept and not clean. The main floor was so dirty, the women's restroom hadn't been cleaned (trash overflowing and no paper towels) on Thurs evening and by Friday am (12 hrs later) when we went downstairs for breakfast, there was no change. The window sills were caked with dust. The place is closed for like 7 months out of the year. It literally felt like it hadn't been properly cleaned when it opened this year?? The bar on the 2nd night had a sign that draft beer was out of order. There were 2 can options and when I ordered the bartender asked if I'd like a chilled glass. Then as she reached into the cooler, said "oh no, I lied, no glasses". I asked if the beer was cold, she said yes. With my first sip, it was not. The couple in front of me ordered a vodka tonic with lime. They were out of tonic and limes. And only had one type of vodka (although the drink menu offered different vodkas in different drinks). I know a new hospitality company took over this year, maybe this is just working out the kinks? But lots of room for improvement.

I always wanted to stay at a lodge at a park. The hotel is very old. Rooms are small. No air conditioning. With that being said it was a great stay because of the location and views. The price to stay is very high but I thought I would spend the money. The lodge restaurant is tiny so don't expect to get dinner reservations until 9 p.m. the other two cafes are okay at best. The food service available was poor due to language barriers and food offerings. You are stuck there for food options because of distance.

So you don't go all the way to Crater Lake National Park to stay inside and watch TV. Good thing, because the rooms don't have one. There's also no air conditioning, no drawers to unpack in, no minifridge or microwave, and barely enough Wifi to get you out the front door. That said, the room was small but clean and quiet. The dining room (pricey, need reservations for dinner) served tasty, plentiful food. If you go, enjoy the outdoors.

Crater Lake is amazing, and being able to stay on the rim, seeing the Milky Way at night, and sunrise over the crater the next morning, is out of this world. Our room was small but clean and comfortable. That said, there is one key thing we wished we had known ahead of time is that the restaurant TAKES RESERVATIONS so if you just show up, you might not get to eat until 9:30pm if at all. Make sure you make a dinner reservation WELL IN ADVANCE of your stay! That said, the food was good, and they do let you order drinks and appetizers in the lodge lobby area. The roads around the crater just opened up like two days before we arrived (late June/early July), and one stretch STILL was not open even then… so be prepared for that or come in July-August. It’s a spectacular piece of history and we’re glad we were able to get a room for one night here!

The actual Lake is the saving grace. So a new management company took over recently. Lol. The same gum wrappers and peanut shells from 2 days ago are on the stair carpeting. Shower curtain had so much mould it was disgusting. Room has not been deep cleaned forever. I have not seen one management person during our stay here. It’s mostly temporary visa workers who are nice and friendly, but certainly not decision makers or proper supervisors. Amenities are sorely lacking. No takeout food from the restaurant. Given this is it at Crater Lake there is no other choice. But it is a sorry other than the view.