NPR Reviews Provided by
Crater Lake Lodge
TripAdvisor Traveler Rating: 1243 reviews
Great location, only location actually
User: recorder from: Pineville, Missouri
Published Date: Jun, 22, 2022
Travel Date: Jun, 1, 2022
Rating: 3
If you don't want to drive a great distance, this is the only option. Roof work was being done, so we had to enter through a side door. And we didn't make reservations until Feb. for June, so we were limited to bottom floor with no view. The lodge is actually pretty nice, but in early June there's not much highway open and the beautiful viewing area on the Lake is still snow covered. All that being said the Lake itself is so beautiful nothing else really matters. I'm sure the other rooms are much better if you reserve far enough ahead, but ours worked for us.

Roof repairs being done this summer
User: SavvyTraveler77799 from:
Published Date: Jun, 16, 2022
Travel Date: Jun, 1, 2022
Rating: 3
The Lodge is repairing it's roof from April-July. The work is being done from 8-5 every day. Keep this in mind if you plan on coming! Personally, I'd prefer to come when this is not happening. it is a beautiful spot, though.

Great checkin at the lodge
User: Patpett from: Portland, Oregon
Trip Type: Couples
Published Date: Jun, 11, 2022
Travel Date: Jun, 1, 2022
Rating: 5
Excellent experience at lodge registration/check in! Needed help with bags and David went way above to help us! We needed to change rooms to be closer to the elevator so he changed our room. He got our checkin early so we could clean up befor heading to the dining,room to celebrate our anniversary dinner! He deserves a big thanks you for his help! He’s a gem💙

Disappointing in nearly every way ~
User: chrisbZ6402IY from: Cornville, Arizona
Published Date: Jun, 10, 2022
Travel Date: Jun, 1, 2022
Rating: 2
Overpriced room which wasn't discounted even with intense pounding roof work going until 7 pm, though a sign said they'd be done by 5. Never told that would be happening, let alone offer compensation for the inconvenience as many other hotels would. Staff was somewhat robotic, making for awkward interactions. Water flow was minimal for much of the time. Wifi was spotty and weak, and the food was mediocre at best. Seriously. Feels like lazy management that falls back on its location as their only plus. Intensely disappointing, even with the easy-access magnificent sunrises.
Subratings:

Location is the only perk
User: Jason60097 from: Lebanon, Tennessee
Published Date: Jun, 8, 2022
Travel Date: Jun, 1, 2022
Rating: 3
You've heard that expression. location, location, location. That is the only thing going for the lodge. We paid $270 for one night in early June for a Queen room with Lake View. The view was fantastic - but the complements will end there. If the view and convenience are the only things important to you, then you will have no issue with this place. We took issues with several things. 1. Heater - For about 2 hours in the middle of the night, the Heater sounded like it was going to explode, even though we had it off, and had the thermostat to the coolest temperature possible. The room itself (4th floor) was quite warm, even with the window open we felt warm (a little too warm personally, felt about 75 degrees inside the room). It was like the furnace was trying to kick on every 30 seconds, then running through a series of loud noises. Thankfully it stopped about 2 hours after starting, around 1:30am. I went down to the office to report it, agent on duty said he would have maintenance look at it - but based on previous reviews - this appears to be common, and not isolated to our room. 2. Parking - As other have indicated, the area fills up quick - even in early June which many would consider off peak, we had to park about 150 yards away from entrance. 3. Dining - We did not have dinner - I'm not paying $52/pp before tip for a meal. We did pay the $21/pp for breakfast. It was Ok. When we first arrived, they only had 1 person working the buffet line - you do not serve yourself - an employee will ask what you want and put it on a plate then hand it to you. During this period, the line was 20 people deep. Fortunately about 15 minutes later a 2nd employee joined, her and alleviated the line quite a bit. Personally, if I had to do it again, I would stay at the B and B in Prospect, OR and just do a day trip to see the lake. Even though the lodge is more convenient, I do not believe it is worth the exorbitant rate they charge.

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