NPR Reviews Provided by
Zephyr Cove Resort
TripAdvisor Traveler Rating: 375 reviews
Gorgeous views of Sierra Nevadas!
User: Robin S from: New York City, New York
Published Date: Mar, 31, 2024
Travel Date: Mar, 1, 2024
Rating: 5
Fabulous property, lots of fluffy white snow, very comfortable cabin with fireplace and everything you need for comfortable easy stay. Efficient plowing, beautiful beach and VIEWS amazing! Cute little town activities as well as snowmobiling, tubing, etc!

Fantastic.. away from the road.
User: jdcontreras23 from: Goodyear, Arizona
Trip Type: Family
Published Date: Oct, 14, 2023
Travel Date: Oct, 1, 2023
Rating: 5
We recently stayed here and it was fantastic. I must say though, you ought to get a spot in the back with the road right there. However the grounds are really nice and the restrooms are large and clean. Walking distance to the lake was amazing and the lodge staff were kind and very accommodating. Can’t wait to get back here.

Rude staff and Bad management
User: Shwetha A from: Fremont, California
Trip Type: Friends getaway
Published Date: Sep, 3, 2023
Travel Date: Sep, 1, 2023
Rating: 1
My recent stay at a zephyr cove cabin for a group of 7 left much to be desired. Despite booking for 7 people, the cabin only provided bedding for 5, which meant we were without sheets and blankets for the sofa beds. This oversight created significant discomfort as we had to pull sheets from existing beds to make do for the night. Our arrival was after hours, and both the front desk and housekeeping were closed. When we reached out to the security guard for assistance, his response was incredibly disappointing. He was not only unhelpful but also quite rude, claiming that providing extra blankets was not his responsibility and advising us to wait until morning. This lack of customer service left a sour taste in our mouths. Adding to our frustration, there was no Wi-Fi available on the property, and the 5G network signal was notably weak. This lack of connectivity in today's connected world was a significant drawback, especially when trying to plan activities In summary, our stay at this Lake Tahoe cabin was marred by inadequate bedding, unhelpful and rude staff, and a lack of Wi-Fi. These issues significantly impacted our experience negatively, and we hope that the management can address these shortcomings to ensure a more comfortable and enjoyable stay for future guests.

I wish it was cleaner
User: maggieC3270GU from:
Published Date: Jul, 26, 2023
Travel Date: Jul, 1, 2023
Rating: 2
I stayed in a cabin that was walking distance to the beach, which was wonderful. The girls who checked me in were super nice and knowledgeable. The shower in my cabin was dirty and there were small holes in the wall. The bed linens were dirty. The kitchen was small but functional. For what I paid I expected to at least have a clean bathroom and sheets. I probably won’t come back.

Campground overbooked and canceled our reservation, minute!
User: Kristen F from:
Published Date: Jul, 8, 2023
Travel Date: Jul, 1, 2023
Rating: 1
Do NOT recommend. Our reservations (and others) for our family reunion that we secured with deposit one year in advance were canceled TWO days beforehand due to their OWN dysfunction in overbooking.

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