The front desk staff, Jeff, and the restaurant waiter, Volkan C, have offered excellent service! They are super nice and kind. Traveling with small children, we appreciate their kindness and attention to details. The swimming pool is also amazing with free pool toys and floaties.

Amazing hidden gem! We went up to Estes for a concert at the Stanley. Some friends of ours stayed there ( in a suite) and we chose the Ridgeline 1. Because it is economical and 2. It included breakfast. Let me just say that our room was WAYYY nicer and 1/4 of the price. The hotel is clean, the people are friendly, and they offer so many unexpected extras such as s'mores kits, a 24 game room (think pool tables, ping pong and Pac Man). We stayed in the poolside room and what a cool concept/design. Our room opened up to a balcony that overlooked the indoor pool. I'm 45 and I was impressed 😂. While this trip was with friends, I would 100% come back and stay here with my teenagers. It's perfect for families, business, traveling with friends, all of it. Highly recommend!!!

My wife, two sons (7 and 10) and I went on a 3 day trip to Estes Park. When we checked in we were greeted by Daniel, who is the friendliest host I've ever seen. He previously gave me recommendations/info about the area over the phone and at check he further explained the ins and outs about the hotel. The hotel is very kid friendly and offers a game room, pin ball machine and a good sized pool + hot tub with a a large wide-screen tv on the pool's side. The room was very clean and offered a great view over the Rocky Mountains. Breakfast was excellent and Maria, the breakfast host, was extremely friendly and even brought my wife a mini birthday cake with candle and made an origami rose folded out of a napkin. She worked very hard and smiled the whole time we were there. At dinner we tried the Latitude 105 Alehouse, which is the same room as where breakfast is served in. Victoria, our server, was extremely helpful and hard working and just like Maria and Daniel, she shared information about the area and fun trivia. If you are Staying at the Ridgeline Hotel, I would highly recommend going to Rocky Mountain National Park. It is only 3 miles away and even in winter, you can still drive about 8-10 miles into the park (this is from the east entrances at Beaver Meadows and Fall River which are resp. on highway 36 and 34). Within the park we thought Bear River Rd and Bear River Lake were the most stunning routes/spots. The Stanley Hotel, which is on the way to Rocky Mountains NP, is a great place to stop. It offers great views and offers quite some history. The movies The Shining and Dumb and Dumber were (partially) filmed there. Anyway, I can keep going on about recommendations and sightseeing in the area, but as far as the hotel goes...the staff just totally made our stay phenomenal and gave my wife the best 40th Birthday she could ask for for. Our kids absolutely loved the staff as they were telling us repeatedly how friendly they all were. I would obviously highly recommend The Ridgeline Hotel and we will certainly come back here.

First let me say from the moment that we walked in to the time that we had to leave early (because of a snow storm that was rolling in), it felt warm and welcoming. I can't say enough about the staff at the front desk. The gentleman that checked us in, (I think is name was Jeff, but I am not sure, and if I am wrong, I am sorry) was great! I asked if we could upgrade our room because we needed the space to get ready with a make-up and hair artist, but there was no rooms to upgrade to. He worked with me to figure out where in the hotel we could go, and the suggestion was the cafe, because the restaurant would be closed during the time we needed it, it was perfect! And then there was Nikki, and the others that was working at the desk. My son was getting married and we realized that we had not brought 3 pictures of family that had died and we wanted them represented at the wedding, with no Walgreens to get pictures printed, I asked if they could print them for me. And, Yes, they printed all the pictures I needed for me, not just small pictures but large colors ones that looked fabulous on on the chairs at the venue. They all went above and beyond. But it doesn't stop there, every person that worked there, said hello, asked if we needed anything, they have a fabulous staff. The room was clean and bed was so very comfortable and the pillows were perfect for a side sleeper. If we visit Estes Park again we will stay at Ridgeline again.

Had a great stay and the maintenance guy was great and helpful. I think his name was David, I couldn't figure out how to get the tv to work and he got it fixed promptly. the views were great and I definitely will stay here again!