The staff was amazing! From my first call into the hotel to make my reservation Christina was very helpful. She listened to our group's needs (I was travelling with my 93 year old mom and my daughter with her six month old and 21/2 year old) and she helped me pick the best room for our comfort. The staff at check in was very courteous and were happy to provide us with a luggage cart. We loved relaxing on the rooftop deck for a little evening happy hour and to watch the sunset. The breakfast was very good and the gals make a wonderful pot of coffee-it was strong and fresh! Upon checkout, all of the ladies were wonderfully solicitous helping us with loading up and brought all our luggage all the way to our cars, which were over in the Lumberjack lot. They were all very patient and friendly and totally went above and beyond any reasonable expectations. I want to give a special thanks to the thoughtfulness and hardworking skills of Michaela. She especially wanted to make sure we were all safe and comfortable while getting from the hotel lobby to our cars in the back. All of the women working during our stay were remarkable and should be commended. You are lucky to have such dedicated employees who really care.

Went with my family (pregnant wife and 2 toddlers) for a mini vacation and one night at 1:40am someone opened our room door (we have the 2 keys that they issued originally, so not sure how that happened) the room lock doesn’t work as intended (no privacy lock) and the hotel staff didn’t even offered to check the cameras and their access control system. Had to call the Police since this was not only a breach of contract (not providing a secure and private accommodation) but also a huge personal security breach. Given this lack of interest and negligence I had to abandon the hotel at 2am with all my family. Stay away from this place if you care about you and your family. PS: contacted the hotel management, left a VM, no response.

Christina, at the front desk is awesome! Very helpful and accommodating. On the down side, The heater was loud so it woke me during the night. The bath tub is dangerously set high and needs to be redone as it is old. Breakfast is standard, food is packaged appropriately and breakfast area clean.

Friendly welcome at the front desk, nice big room, plenty of free parking, and easy walking to Sonora's interesting and fun main street. The bed was comfortable and the pillows were excellent. As an added bonus, the rate was reasonable and the TV remote was easy to use! Not overly fancy, but a very nice place to hang your hat.

Good: The staff was extremely polite and answered all of our questions. The room is cute & quaint, bedding and bed was nice. Location is awesome because of where it is situated. There is food, shops and things to see all in one area. Regular chain stores are a short drive away but worth the trip just to see the small town. Bad: We didn't know where to go for the entrance, luckily we noticed the sign the said "registration". The distance from registration parking to front desk counter with bags is not ideal (especially if bags are heavy). Pillows were lacking fluff. Breakfast could use a protein besides a hard boiled egg. Over all good stay, great hospitality and will recommend and stay again.