NPR Reviews Provided by
Best Western Plus Hilltop Inn
TripAdvisor Traveler Rating: 1085 reviews
Go To Hotel in Redding
User: Jet199577 from: San Diego, California
Published Date: Apr, 2, 2020
Travel Date: Mar, 1, 2020
Rating: 5
Excellent amenities, friendly and efficient staff and VERY convenient location to the highway. Plus it's pet friendly. This was our third time at this property and although the restaurant and excellent breakfast were not available this time due to CoVid-19, we still enjoyed the warm welcome from the staff and the beautiful room as we have come to expect. Bravo on continuing your fine level of service during this trying time.
Subratings:

Awesome stay
User: cheryllH1775ZL from: Ferndale, United States
Trip Type: Business
Published Date: Mar, 18, 2020
Travel Date: Mar, 1, 2020
Rating: 5
This Best Western was clean, friendly, had a beautiful pool, and tasty dining! Our room was clean and the beds were comfortable. Just enough room for an overnight stay without tripping over each other. The toilet was a little close to the door but toilets are bigger these days. The dinner choices at the resturant were varied and ranged from beef to seafood. We had the french dip on the freshest roll ever! The breakfast had lots of choices, from sausage to french toast. Check out was a breeze. Leave the key in the room and go!
Subratings:

Always an enjoyable experience
User: brownland from: Wilton, California
Published Date: Mar, 17, 2020
Travel Date: Mar, 1, 2020
Rating: 5
We stay at this hotel at least twice a year. We are very satisfied with the condition of the property and the quality of service. Internet is free, responsive, and easy to use. Unsure about speed as we do simple internet transactions like email and social web site. We avoid large streaming apps. The television choices are fine with us. Caroline did a nice job on our room prior to our arrival. We refused room tidy service during our stay in order to minimize contact due to Covid 19. The front desk staff was friendly and efficient during check-in and check-out. We were guests Saturday into Tuesday. Sunday morning breakfast buffet was very satisfying as we each had scrambled eggs, bacon, sausage, coffee and orange juice. Very filling and good. Monday morning we were stopped in the hallway by gloved employees and offered coffee and a takeaway bag with fruit, muffin, and cookies. In light of the covid 19 threat, I thought this was very responsive to the mandate to take measures to slow the spread of the virus, and acceptable in that something was offered instead of the buffet. I watched as one unhappy guest was offered the same. Hotel staff handled the situation well, though the guest left in a huff. Thank you, BW, for doing your part in this extraordinary time.
Subratings:

Most Excellent Customer Service
User: tandgclark from: Springfield, Oregon
Published Date: Feb, 29, 2020
Travel Date: Feb, 1, 2020
Rating: 5
Made on line reservation requesting pet free room because of allergies. Christopher greeted me at arrival and assured us that we had a pet free room for the night! All in all the hotel was clean. The breakfast was more than adequate and included in the price of the room. Actually have stayed there before for all the good reasons.
Subratings:

Best western Hilltop
User: jimbo0604 from: Sacramento, California
Published Date: Feb, 18, 2020
Travel Date: Feb, 1, 2020
Rating: 5
Good location, hotel check in and out went smooth, Christopher at afternoon ck in very nice grounds were clean kept up , my husband noticed them sweeping around parking lot and he said it really wasn't dirty . but good job. rooms were clean, slept good. had breakfast in restaurant , good selection, hot foods. not just a pastry bar! employees in restaurant were polite, place was clean they kept up on it. pool area and hot tub looked good, didn't use it, would stay there again if in area.
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