NPR Reviews Provided by
Best Western Plus Hilltop Inn
TripAdvisor Traveler Rating: 1238 reviews
Less value for the money than anticipated. At the price paid I expected more. Breakfast was mediocre at best.
User: Lenore C from: Spruce Grove, Canada
Trip Type: Friends getaway
Published Date: Nov, 26, 2024
Travel Date: Nov, 1, 2024
Rating: 3
Breakfast was mediocre at best. The pet area was off on the back 40, scary and dark. Very few butt cans, butts all over the parking lot. Vehicles backed into parking spots in front of the doors. I did see security regularly wandering around outside.

A solid 4 and a half stars
User: AtlantaDrummer from: Kennesaw, Georgia
Trip Type: Couples
Published Date: Nov, 13, 2024
Travel Date: Oct, 1, 2024
Rating: 4
My wife and I stayed here in a two week road trip of the west coast. We prefer Best Western brand and stay wherever we can. This was the first of five BW stays in this trip. While there are no complaints about the hotel, the 4 star rating is based on comparison to the other four BWs we stayed at. This one was a bit older and had more of run down feel to it, but it was still a great place to stay. Here are the key points: Friendly staff Excellent breakfast - with bacon! Clean Many restaurants within walking distance Decently comfortable bed Tiny room fridge Small bathroom area No vent fan in bathroom No USB ports & very few outlets Highway facing room somewhat noisy but did not disturb sleep Better than average value To sum it up, it is a solid 4 and with a bit of updating can definitely be a strong 5.

Outdated Best Western.
User: wag1012 from:
Trip Type: Couples
Published Date: Sep, 7, 2024
Travel Date: Sep, 1, 2024
Rating: 2
We stayed in room 140. This room is on the back side of the motel which is right beside the interstate. The room is noisy & dated. The carpet is old & paint peeling in the bathroom. The pillows & towels had an odd smell maybe due to their laundry detergent. This room definitely wasn’t worth what we paid! Disappointing Best Western.

Great Stay
User: Aaron B from:
Published Date: Sep, 1, 2024
Travel Date: Aug, 1, 2024
Rating: 4
The hotel was clean and the staff was very friendly. Breakfast was good, with lots of options for food and drink. The hotel layout is a bit weird with a lot of steps, so if you have trouble with steps it may not be the best option unless you can get a ground-floor room. Staying on the 3rd floor, even with an elevator there were steps. Just in case you're traveling with someone with mobility issues.
Subratings:

Toe nails in the bed!!
User: jerry h from:
Trip Type: Family
Published Date: Aug, 21, 2024
Travel Date: Aug, 1, 2024
Rating: 1
Got our room and when my daughter went to go to bed there was toe nails still in the bed. When you pay that kind of money for a room that is by far one of the worst things to find is a soiled bed. Was given a $28 . Wow!!! Still to much to pay for someone else's toe nails in the bed my 12 year old daughter was disgusted and the staff didn't seem like they cared we won't return and wouldn't recommend this place to anyone!

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