NPR Reviews Provided by
Comfort Inn Yosemite Area
Jan H from: Lewisville, North Carolina
Published Date: Jul, 8, 2021 Travel Date: Jul, 1, 2021 Rating: 3
Very basic, good for an overnight
A bit below normal standards. The AC had been turned off on a 95 degree day , so it was 93 degrees in the room when we arrived. It took the AC 90 minutes to get the room down to a reasonable comfort level. Other than that it was OK. The internet worked fine and the quirky TV was OK. Bagged breakfast was sub-par , but they did have oatmeal. Within walking distance of many restaurants. Good for an overnight on the way in/out of Yosemite.
- Value: 3
- Location: 4
- Service: 5
Published Date: Jul, 6, 2021 Travel Date: Jul, 1, 2021 Rating: 1
Close to Yosemite
AC so loud could not sleep with it on, carpet and walls dirty, gap around entry door allowed spiders crickets and other bugs in room, hole in ceiling above shower head.
when I brought issues up to the front desk she blamed the poor condition on the Red Cross who apparently stayed there last year during the fires. When I told her an average of $250.00 per night was high considering the condition of the room she simply said "it is what it is". side note: linen service every other day.
- Value: 1
- Location: 4
- Service: 1
Published Date: Jul, 2, 2021 Travel Date: Jun, 1, 2021 Rating: 1
Customer Service was an Absolute Disgrace! True Nightmare!
The Comfort Inn hotel located in Oakhurst, CA should receive negative stars for their absolutely disgraceful and unspeakably terrible customer service. I have NEVER heard of nor witnessed such disrespect and mistreatment of a paying customer by a hotel employee before. This unacceptable experience was truly discrimination against minorities and the elderly at it's finest and it is unfortunately perpetuated by Choice Hotels by their failure to act and seek any resolution. What kind of employee (RENEE) decides to ridicule and humiliate an old man in the most disgustingly rude manner, demanding him to return food (there was no actual breakfast at all; just tiny wrapped mini muffins) because the hotel does not have sufficient food to feed their guests?! When it was only 7:30am and breakfast goes until 10 am?! Shouldn't customer satisfaction be the number one priority for a business claiming to be in the hospitality and courtesy industry?!?! All we witnessed was total incompetence, ignorance, and unconscionable failures with basic customer service!
In addition, we almost tripped and fell from water that was leaking from the toilet so bad; we had to use the trash receptacle to hold the water since bottles would fill up too quickly and also placed towels on the bathroom floor. So we have major custom service issues, problems with discrimination, misleading and misrepresentation with regards to breakfast failures, plumbing problems, potential liability issues, and environment and water conservation faults right adjacent to Yosemite National Park! NO ONE else out there should pay hard earned money to be humiliated and treated with such disrespect especially not in the service industry. Tremendous disappointment and truly despicable!
- Sleep Quality: 2
- Location: 3
- Service: 1
noworries2000 from: Federal Way, Washington
Published Date: May, 27, 2021 Travel Date: May, 1, 2021 Rating: 4
If you are looking for a clean, comfortable, reasonably-priced hotel to stay in that is just 15 miles from the south entrance to Yosemite, then this the place! This is a motel style property (no inner hallways), but the rooms are clean, quiet, and up to date. A nice outdoor pool area, and well-maintained garden help add to the charm of this place. Friendly staff, good wifi, and close to many restaurants and shops. Grocery store is less than a mile away. During Covid, they are not serving hot breakfast, but the continental to-go breakfast and fresh coffee were more than enough. I would gladly stay here again.
- Sleep Quality: 4
- Location: 5
- Service: 4
zuni p from: Lagunitas, California
Trip Type: Friends getaway
Published Date: Jan, 12, 2021 Travel Date: Jan, 1, 2021 Rating: 5
We just stayed here and it was great
BIG Clean room - easy check in and worth the price as we wanted to visited Yosemite
Would book it again!
My only complaint is crappy coffee but that is not unusual ....