NPR Reviews Provided by
Rainbow Ranch Lodge
TripAdvisor Traveler Rating: 397 reviews
Poorly maintained and overpriced
User: bolbic from: New York City, New York
Published Date: Dec, 29, 2023
Travel Date: Dec, 1, 2023
Rating: 2
This hotel could be a great option but it isn’t. The rooms were last renovated in the mid-nineties and it really shows. The furniture look cheap. The outdoor hot tub is very large but the jets don’t work. The staff seems to do the bare minimum. Breakfast starts at 8, which is already kind of late for a ski town, and when we were there it was another 10 minutes late. It wasn’t good either. Overall, not worth $500 a night, especially for a hotel which is in the middle of nowhere.
Subratings:

So disappointing
User: mary beth s from:
Published Date: Jun, 8, 2023
Travel Date: Jun, 1, 2023
Rating: 1
Very Dirty, bathrooms moldy, not even a cup for water, no microwave as advertised, no staff, in need of a huge remodel. Website a total misrepresentation . Sits rights on the road with traffic noise all night. So overpriced for experience- go elsewhere.

The Good, the Bad and the Ugly
User: robinbY1340NB from:
Published Date: Jun, 8, 2023
Travel Date: Jun, 1, 2023
Rating: 2
The Good - the food. Overall the culinary team did a great job. The Bad - the staff did not have the tools or the training to Provide great service. Shower leaked and flooded the bathroom with each use. Room sat on the interstate. There is no AC or fans but leaving the window open for some air resulted in no sleep with trucks and cars driving by. Request went unanswered and overlooked. Problems are not fixed. The Ugly - we never once interacted with any member of the team other than the Front Desk Attendant. Management never made an attempt to assist, greet or help us and it is a very small hotel. Maybe a great location for a buyout wedding but not for a transient/tourist guest.
Subratings:

Disappointing
User: X3026SHkimb from: Clayton, North Carolina
Trip Type: Family
Published Date: May, 8, 2023
Travel Date: May, 1, 2023
Rating: 1
After a long day of hiking in Yellowstone, we were looking forward to arriving at this lodge. The reviews were great. Unfortunately, we arrived at the wrong time. The lodge was overrun by a large number of staff working on a movie. We were not greeted promptly. Actually, we were told to get out of the way and be quiet. Then, the front desk clerk was unable to check us in. We waited over 45 minutes. Then, we were unable to move our car close to the room. Of course, our luggage is heavy (packed for a week long trip of hiking at Yellowstone). No one apologized for the inconvenience. Nor, were we notified ahead of time. We would have arrived at another time. Working in customer service, this is NOT how things are done. I think what was most disappointing, is that we have planned this trip for a while. Post Covid. It’s been a long 3 years in healthcare.

Great place to stay
User: Sheri B from: Lascassas, Tennessee
Published Date: Mar, 1, 2023
Travel Date: Feb, 1, 2023
Rating: 5
our room was awesome. The bed was very comfortable. The bathtub and the walk-in shower were amazing. Wood burning fireplace in the bedroom made it extremely cozy. All the staff were very friendly and the continental breakfast was great. There is also a really nice restaurant and bar on property that was really good.

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