NPR Reviews Provided by
Miracle Springs Resort and Spa
TripAdvisor Traveler Rating: 1367 reviews
Anniversary
User: Mscullion from: Moreno Valley, California
Trip Type: Couples
Published Date: May, 7, 2019
Travel Date: May, 1, 2019
Rating: 2
My husband And I checked in for our anniversary for two nights! We had a poolside room. The pool was 82 degrees when we arrived and I spoke to John at the front desk -as at a mineral water HOT spring the water should be warm at least, right? John was incredibly rude and disrespectful stating “People want a cold pool and there was no way to heat it!” Which I know is false! Then, I spoke to Brent who was so great and immediately said he’d call the pool guy to get heat added as it was very windy and cool out! So, next trying to flush the toilet... NOPE it overflows or goes to the top then doesn’t flush! We called back to front desk! Someone came. Snaked it, she said something was wrong with the water pressure which was an understatement! It took a good twenty minutes to rinse my hair alone in the shower! It was either steaming hot or cold water and ran out like a trickle! We had to call 4 times for the toilet to even flush half way, the people above us stomped Day and all night! No one would make them stop! It was ridiculous! On the other hand the pool was wonderfully warm today! Capris food was soooo good! And trying to think positively with horrid plumbing in our room and stompers over our heads!

Nice exterior, terrible interior
User: Gloria D from: Kirkland, Washington
Trip Type: Couples
Published Date: May, 7, 2019
Travel Date: May, 1, 2019
Rating: 1
The landscape is colorful and inviting but our room was terrible. There was black mold around the tub, the bed was worn out and uncomfortable, the baseboard was worn, the drapery hem was falling out. We would NOT recommend this hotel.

Nice grounds
User: 588cathy from: Momence, Illinois
Trip Type: Couples
Published Date: Apr, 20, 2019
Travel Date: Mar, 1, 2019
Rating: 3
While the pool area was beautiful, rooms are dated. Service was good. There are 8 pools all very warm and relaxing. Plenty of chairs for lounging. The room was clean but in desperate need of updating. Carpet and furniture has seen better days. Bathroom was kind of gross, needs updating.
Subratings:

Very good stay
User: Walker1hannah from:
Trip Type: Family
Published Date: Apr, 13, 2019
Travel Date: Apr, 1, 2019
Rating: 4
We arrived late at this hotel and only stayed for one night as a stop over. When we arrived check in was effective and staff were friendly and welcoming. The room was dated but had two big double beds, a fridge, coffee maker and had air con however the air con and fridge were very loud at night. There are 8 pools of different sizes and temperatures and are 24 hours which was great as we could have a swim when we arrived late at night after travelling all day. Plenty of parking and a very safe & quiet area.

Very poor disappointing resort ...
User: maxindian from: New York City, New York
Trip Type: Couples
Published Date: Apr, 10, 2019
Travel Date: Apr, 1, 2019
Rating: 2
I did reserved a suite facing the pools and I was very disappointed to realize right away the wifi service was taking forever to download any page. (While asking explanation to the lobby about the wifi, they reply too many people was connected ... that means the service is not dimensioned to the hotel potentiality) (It takes to me 2,5 hours to send an email) ... Other trouble was i left the room on a saturday morning around 9,30 (not on checking out) with a broken bathroom sink asking to repair it and going back to the room around 6 pm no service was done no sink repaired everything was still dirty ... we had to call the lobby three times to get the room done ... Overall very disappointing experience ...
Subratings:

© TripAdvisor 2019