NPR Reviews Provided by
Miracle Springs Resort and Spa
elizabethrH5688KP from: Portland, Oregon
Trip Type: Business
Published Date: Aug, 7, 2020 Travel Date: Aug, 1, 2020 Rating: 1
Discrimination and bad customer service
Our company had booked a conference room with this resort, and 2 weeks after booking, the owner found out our conference was for a law firm and canceled our meeting with no other explanation than "we don't do depositions". This is blatant discrimination and we will never use this company, and will let our clients also know to never use this company.
Trip Type: Family
Published Date: Jul, 27, 2020 Travel Date: Jul, 1, 2020 Rating: 1
DO NOT RECOMMEND
This hotel, Miracle Spring resort, is horribly dirty. My room was not cleaned. The toilet had poop on it. I changed my room, but the second room's toilet was also dirty. There was a bug in the bed as well. I will never ever go there again and do not recommend. Waste of money.
Trip Type: Family
Published Date: Jul, 13, 2020 Travel Date: Jul, 1, 2020 Rating: 1
This place is an absolute dump! Do not go here!!! The pool has mold growing on the steps and on the side where tiles are missing. Pools are filthy with debris floating everywhere. Staff are almost impossible to find and reach. We got a suite thinking it would be a nice room with a "view" as listed on site. HAHAHA we had a view alright of piles of trash.....literally trash, beer bottles, watermelon pieces, mattresses, and dirty diapers. Our bathroom had mold ( guess it is a decorative element here?) Halls stink of marijuana and cigarette smoke. Our room had mismatched furniture and smelled like someone smoked in the room for ages. people above us where running around their room until midnight. I had to call the front desk from my cell phone because the room phone did not work! Ended up leaving around midnight....we just could not take it anymore.
bcpetrakos from: Santa Monica, California
Published Date: Jun, 28, 2020 Travel Date: Oct, 1, 2019 Rating: 4
I always Miracle Springs Resort and Spa, when I need to unwind, relax and heal. The rooms are modest but clean, the pools are well kept, the sauna is perfection and the staff is always, always helpful and great!
- Sleep Quality: 4
- Cleanliness: 4
- Service: 5
Trip Type: Couples
Published Date: May, 31, 2020 Travel Date: May, 1, 2020 Rating: 5
A Wonderful Respite
On memorial day weekend (2020), we checked in at this beautiful hideaway resort thinking that the hotel just reopened due to this pande circumstance. Surprisingly enough, the friendly welcoming associate Cristy told us that they never closed because the mineral watemic times and that our expectation was we will be among the first bold - enough guests to test this covid-frightened, the mineral spring water are considered essential and of course therapeutic. Checking in was a breeze. A small chalkboard listing swimming pool #s from 1 to 8 and the different temperature degrees in Fahrenheit gave me a sense of curiosity all the more especially when the list is being updated every hour. Wow, this place has 8 pools (social distancing taking effect). And to think that those natural spring pools are open 24 hours. No complaints about our room, food at Capri was exceptional and there was one employee that really was working to the best of his ability, Isaiah - he works like he doesn't take a break. .. He's the lifeguard and pool temperature-taker, the hotel must keep him employed because he's a miracle worker. Mylee/Armando