NPR Reviews Provided by
Miracle Springs Resort and Spa
Published Date: Oct, 5, 2021 Travel Date: Sep, 1, 2021 Rating: 2
Miracle Hot Springs Spa needs a miracle make over. The facilities were run down and not clean, the women's locker room was a mess! I would not recommend this place at all. We were all very disappointed.
stevepQ9581BW from: Ontario, California
Trip Type: Couples
Published Date: Aug, 20, 2021 Travel Date: Aug, 1, 2021 Rating: 1
I should have read the reviews before booking. We checked in for a one night stay. When we entered into our room it was infested with flies and the inviting smell of wet carpet. There was no way we can stay here. So I went to front desk and asked for them to refund us and we will just leave. But they said since it was booked through a 3rd party I would have to go through them.
I am leaving this review in hopes that others will read this and beware of what you are about to get into and not make the same mistake I did.
Published Date: Jul, 28, 2021 Travel Date: Jul, 1, 2021 Rating: 1
Don’t Stay Here
The pictures paint a different story from reality. Check in slow. The side of the resort what was close to my room was scary and looked unsafe, plus there was junk/trash/ old stuff just piled up on the side of the hotel. So unsafe. My room smelled terrible, the furniture was very very worn and needed replacing. The stopper in the bathroom sink was stuck so the sink didn’t drain so I pulled out the stopper and the plastic portion had mold/mildew on it. The bathroom also had a lot of places on the wall that had been patched and looked like a 2 year old did it, terrible. When I checked in I asked for a recommendation of where to eat and asked if the on location restaurant was good, but she employee had no idea and didn’t bother asking anyone else. The town itself was sketchy to say the least so my grandson and I ended up going through the McDonalds drive thru. Don’t stay here, go to another hotel and in a better safer town.
- Value: 1
- Location: 1
- Service: 1
lexysandy from: Shanghai, China
Trip Type: Solo travel
Published Date: Jul, 17, 2021 Travel Date: Jul, 1, 2021 Rating: 1
Oh dear, oh dear, l wasn’t staying here but l came for a spa treatment let’s just say hunnie don’t bother,places stinks so bad, the masseuse just filled my body with oil but zero treatment for what l paid for which was a deep tissue massage and on top of that l paid for 50 minutes but received 30 minutes, 100 $ gone to waste. There customer service is ok before you pay and after that,they don’t care even if you complain. Sweetheart don’t stay here.
rutho304 from: Glendora, California
Published Date: May, 26, 2021 Travel Date: May, 1, 2021 Rating: 1
I have been coming here for over 10 years, but my last stay was my LAST stay. Absolutely terrible experience from check in to check out. The room wasn't ready even though it was past check in time, and the front desk was EXTREMEMLY rude and unhelpful. They switched our suite to another, which was still dirty, hazardous (mold in bathroom), and a disgusting view of an old work truck. The jets in the pools weren't working, graffiti sprayed on the property, alcohol being consumed in the pools. I could go on and on, but just do yourself a favor, and DO NOT stay here. If I could give zero stars, I would!
- Sleep Quality: 1
- Cleanliness: 1
- Service: 1