My sister and I had facials this week We have had facials at this spa prior and both had a wonderful experience. Stephanie was very inexperienced, so it was a disappointing experience for me. My sister's experience was GREAT!!! She loved Sandra!

24 hours without air conditioning and outdoor temps were 98 degrees. When asked for some type of compensation was denied. Asked for Manager told she was busy. Was given her business card and tried calling. Told she was busy and sent to voice mail. Left message… no return call. We all slept on the floor in the one bedroom that had a separate air conditioner. Just unacceptable.

Disappointed from the onset. It began by a guest mentioning getting a discount as we walked in rather than being offered the discount by the staff. The facilities pools/spa/rooms looked so aged and in much need of repair and cleanliness. Very tired old and dirty not spa like at all. There was no feeling of any kind of spa like experience. No direction from spa staff The pools did not feel like mineral pool.s. They were all old and falling apart. Everything was in need of repair. The person that massaged me was a nice person and gave me a good deep tissue massage but there was no real spa etiquette. The mud treatment room did not have a showers in it I had to go outside of the room for a shower wrapped in my sheet nor was it a wrap as I have experienced every time I had had it before. The facial was satisfactory. The quality of the product was not what you would expect from a spa. I would not recommend for either the pools the spa definitely not the rooms. They looked awful from the outside. Again the only saving grace were the kindness of people who did the treatments.

Lori, at the front desk, is an asset to the company. Very professional and curteous . She was very helpful to me, booking my reservation. Stayed at the resort many times, top-notch staff at the Capri Italian restaurant. Sampled just about everything on the menu, breakfast/dinner. Booked another stay march 17th. Hope the restaurant has some Irish additions to the menu. (St. Patrick's Day)

The location was gorgeous and we loved relaxing in the hot springs and getting messages. Although the location is a bit dated, we got a day pass and enjoyed our time there. The restaurant on site was great and the service was fantastic! I would definitely recommend to anyone looking for a reasonably priced spa day!