NPR Reviews Provided by
SureStay Plus By Best Western Twentynine Palms Joshua Tree
TripAdvisor Traveler Rating: 1001 reviews
Cleanliness
User: harbertps from:
Trip Type: Family
Published Date: May, 14, 2024
Travel Date: May, 1, 2024
Rating: 2
Not up to Best Western standards. Outside hallway door was off the hinges. Birds nesting & pooping in stairwell.
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Amazing front desk
User: Roving67783227537 from:
Published Date: Apr, 23, 2024
Travel Date: Apr, 1, 2024
Rating: 5
The accommodations were acceptable. However, we have to give a special thank you to the front desk team who made our stay comfortable. We had some noisy neighbors after a long drive. Although the hotel was booked, Victoria, made sure we were comfortable and got us a quiet clean room in the middle of the night.
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Found a bed bug
User: LauraBQ4694DA from:
Published Date: Apr, 4, 2024
Travel Date: Mar, 1, 2024
Rating: 1
Bed Bug! This is a risk for any budget hotel or motel, but I feel the need to warn future travelers. You see it mentioned in other reviews, yet as of March 2024, we found one (though just one). I should have read the reviews more closely. Staff was great though.

Dangerous and dirty
User: 789beckib from: Los Angeles, California
Published Date: Apr, 3, 2024
Travel Date: Apr, 1, 2024
Rating: 1
Please do not stay here!!! Our room was dirty, smelled as if something had died and the lock on the door was broken! Jacuzzi was not working. Asked for another room and they gave me an upstairs room with no elevator and i have a disabled son. Only clean place was the lobby. They must have friends leaving good reviews because this place is a dump and dangerous. Stay down the road the oasis inn it was 500% better for $20 more
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Bad experience
User: jmh3172 from: Phoenix, Arizona
Trip Type: Couples
Published Date: Mar, 5, 2024
Travel Date: Mar, 1, 2024
Rating: 1
Room did not feel clean . Sink faucet was broken and hard to turn off water. A loose industrial extension cord lay across the doorway causing a tripping hazard. Floor was dirty. Thankfully the the bed linens and towels were clean and we were only planning a one night stay.
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