NPR Reviews Provided by
SureStay Plus By Best Western Twentynine Palms Joshua Tree
TripAdvisor Traveler Rating: 997 reviews
Bad experience
User: jmh3172 from: Phoenix, Arizona
Trip Type: Couples
Published Date: Mar, 5, 2024
Travel Date: Mar, 1, 2024
Rating: 1
Room did not feel clean . Sink faucet was broken and hard to turn off water. A loose industrial extension cord lay across the doorway causing a tripping hazard. Floor was dirty. Thankfully the the bed linens and towels were clean and we were only planning a one night stay.
Subratings:

Pigeons
User: gcc1977 from:
Trip Type: Friends getaway
Published Date: Feb, 27, 2024
Travel Date: Feb, 1, 2024
Rating: 2
the outer door to stairwell open and tons of pigeons slept there and made noise all night and pooped everywhere in the stairs we had to take luggage down. The sheets were also scratchy. Need to update more
Subratings:

Perfect hotel with gorgeous views
User: rktwins from: Los Angeles, California
Trip Type: Business
Published Date: Feb, 24, 2024
Travel Date: Feb, 1, 2024
Rating: 5
Amazing location that has mountains as the backdrop. Does not look like a hotel since they have individual buildings that gives the feel of a small community. Great and caring staff that go the extra mile to ensure your safety and concerns are addressed
Subratings:

Quiet and comfortable but not the cleanest
User: 463janaw from:
Trip Type: Couples
Published Date: Feb, 18, 2024
Travel Date: Feb, 1, 2024
Rating: 3
We had reservations, and check-in was easy. They have no elevator, so we chose the bottom floor. We were placed at an end and it was very quiet. Beds were comfortable. The breakfast was average with eggs and sausage. The property looks good and seems well kept on the outside. But, our floor was dirty, leaving our socks brown. There was mildew in the grout of the shower. And the shower curtain was torn. In addition, the hot tub by the pool was green.
Subratings:

Please don’t stay here.
User: coriansmom from: Elk Grove, California
Trip Type: Friends getaway
Published Date: Feb, 17, 2024
Travel Date: Feb, 1, 2024
Rating: 1
When we arrived we were informed that we had requested a room with accommodations, which we did not. The mattresses do not fit correctly on the bed frames and we repeatedly kicked the metal bases. The shower…oh the shower. It’s for someone disabled. The seat was all but falling off the wall and while it did lift up, there was no way to keep it up. The shower was moldy and dirty. Disgusting. I asked for a different room, and while the front desk staff were very kind, they stated that our room could not be changed. Additionally, the bedroom floors were filthy. FILTHY. The jacuzzi water is green and terrifying. Please….do not believe the decent reviews of this hotel like I did. Run as fast as you can in the other direction!

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