NPR Reviews Provided by
Tenaya Lodge at Yosemite
Published Date: Sep, 15, 2019 Travel Date: Sep, 1, 2019 Rating: 5
We visited Tenaya lodge for three nights, we stayed in there king room which was a great size, very big and very comfortable. Had a lodge feel to it very suiting for the Yosemite trip. The staff are very friendly and helpful especially the concierge when trying to figure out your hiking trails. The outside pools were brilliant after a day of hiking free towel use on the sun beds so no need to bring pool towels. We ate at the Embers restaurant all three nights as the food in here was extremely tasty, the fillet steak was perfect, the feel is cozy with small fireplaces, although it can get a little chilly in here so bear that in mind as well as it gets chilly in the evenings even though we had highs of 37 degrees during the day. We would a 100 percent come back to this hotel and would 100 percent recommend it for hikers, it is about an hour drive to Yosemite valley where you start your hikes around Yosemite however it is the best place to stay. We will definitely be returning me and my wife had a great time.
Pbj E from: Saint James City, Florida
Published Date: Sep, 14, 2019 Travel Date: Sep, 1, 2019 Rating: 3
Way too overated
Ate at both restaurants. Fine dining restaurant had nice atmosphere, good service, good food. The menu selections for both wine and food was limited. The casual dining was more chaotic. Enough people walking around but service was very slow. Food was also slow in arriving. It seemed odd this would happen since all food from both restaurants appeared to be coming from same kitchen.
ryansB6827LX from: California
Trip Type: Couples
Published Date: Sep, 13, 2019 Travel Date: Sep, 1, 2019 Rating: 4
Location was perfect
Customer service was excellent, the rooms were nice and spacious with a huge bathroom. We even got a text to make sure everything was going well with our stay. Super close to the park and lots to do here.
bcampbell22 from: Bordertown, Australia
Trip Type: Couples
Published Date: Sep, 13, 2019 Travel Date: Sep, 1, 2019 Rating: 5
We had 2 nights at the lodge and we thoroughly enjoyed our experience! Valet on arrive and the bell boys were very helpful with our bags. Staff all very welcoming and pleasant. Comfortable sized room with plenty of space. Concierge available to help plan your days. We enjoyed hiring some e bikes to ride around the property! Lots to see!
Guest laundry came in handy, and the restaurants downstairs, beautiful food and service.
JanT472 from: NYC
Published Date: Sep, 13, 2019 Travel Date: Sep, 1, 2019 Rating: 2
Far from Yosemite Valley and over-rated. Watch the bill too!
Whiie visiting our son in Palo Alto, we made a last-minute decision to visit Yosemite, I called Tenaya-we were given a “special rate of $299” plus tax for two nights for a king sized bed WITH a balcony. The rep failed to mention the $30 daily resort fee which is a joke as this is just as much a resort as a shopping mall in New Jersey.
First, the Tenaya Lodge is at least an hour and fifteen minutes of mountain driving from Yosemite Valley. We were told by the rep that we were 2 miles from the entrance to the park. True, but it is the wrong end of the park if you want to see the main draws.
We were put in a room directly, literally directly, above the lobby registration desk with an open air lobby. The room had NO balcony. The 3/4 gap between the door frame and the floor meant that all lobby noise, live music came wafting through like bad air. Speaking of bad air, the AC sounded like an aging locomotive. I walked in and just said “no” to my husband and turned around. I'm not usually that person. It was so gloomy I immediately felt bad for us. Defeated by a room.
I went back to the front desk and said we will check out tomorrow. She said “well, you will lose your final night payment.” I told her we were here for only two nights and that meant we had to pay for it? Wasn't there a 24-hour cancellation fee? No, two-weeks. We booked two nights ago. She shrugged. They gave us another room on the third floor. Exact same bleak room but it was quieter. (The website photos use a klieg light to make the room bright and cheerful. Imagine the rooms without the overhead white light.) While I was waiting to hear if we could get a refund (with 24-hour's notice-a standard at most big hotels like this one), another patron complained that they were supposed to get a balcony. Hotel rep said that would cost $75 more. Yep, it's that kind of place. The staff offered half the second night back to us-awful. We would still have to pay $190 for a room we didn't stay in. True resorts inspire, glow. This place glowers except for the gift and coffee shops where the staff are sweet.
$754 down the proverbial drain. Ugh. Two lessons if you go:
1. Make sure your reservation confirmation includes the rate, PLUS the resort fee. Ask what they other fees are. Our $299 a night room cost $377. GET THESE DETAILS IN WRITING!
2. DOUBLE check your final bill. We were charged $70 more because they made a room change from a bad room. Had to have a really unpleasant conversation at the front desk to get money refunded.
It's more expensive to stay in Yosemite Valley but that's where I would go next time.
- Rooms: 3
- Location: 2
- Service: 2