NPR Reviews Provided by
Tenaya Lodge at Yosemite
TripAdvisor Traveler Rating: 5763 reviews
Good Location But.......
User: Marlerboy from: High Wycombe, United Kingdom
Trip Type: Friends getaway
Published Date: Jul, 15, 2019
Travel Date: May, 1, 2019
Rating: 3
The location is perfect, staff are friendly and efficient. Facilities are also good but the rooms need updating along with the high end restaurant Embers. It’s not a cheap venue and we and our friends expected better quality. The French Onion soup was the worst I’ve ever had, a small bowl with a large slice of bread topped with cheese covering the whole bowl and soaking up all the liquid leaving just onion beneath, my chicken main was OK and the Greg Norman red wine was delicious and reasonably priced, considering the venue. Not one of our group thought it was value for money, no wonder there was only one other table occupied. The breakfast is excellent with a great choice and well worth it. The other lunch and dinner restaurant is OK and better value than Embers but could do with an updated menu. I have tried emailing the lost and found twice since my return and even though I’ve received confirmation that they have received my emails no one has ever responded. Come on Tenaya Lodge surely you can do better for the cost of staying with you.

Base camp for Yosemite
User: westcoasttravelersea from: Seattle, Washington
Trip Type: Family
Published Date: Jul, 14, 2019
Travel Date: Jul, 1, 2019
Rating: 3
Locations is good, about 15 minutes from the Yosemite gate (note the valley is another 45 minutes from there). Forrest fire last year and burned up a lot of trees but lodge is still scenic. The good: pool is warm, ping pong table and hot tub. Bar for food and drinks is a few steps from pool. Food and service on the property is not good, it’s why I am docking the resort to 3 stars. We had the premium double room which was tight but they offered a fold out bed and the bathroom was nice and large. Water pressure in the shower was non existent however. Indoor pool makes this a destination for all seasons. The problem is dining, there are so few options available without a 30 min drive west. If staying for a couple days, you can survive. This is a good option is you cannot stay in a hotel on the Yosemite valley floor.

Nice resort but food was disappointing
User: mcshanej2015 from:
Trip Type: Family
Published Date: Jul, 14, 2019
Travel Date: Jul, 1, 2019
Rating: 3
Resort and facilities were generally pretty good, albeit crowded at some times ( particularly the outdoor pool ). Our first night we tried the "Summerdale" Barbecue, which was an outdoor Bbq-campfire event, which had good food and good family entertainment including s'mores on the fire. The "Jackalopes" and "Embers" were different in name but offered pub quality food. We would have liked to have had more fresh salad and fruit option that we would generally expect from other locations in California. Fireplace on the patio and marshmallow rosting fire were both nice touches and enjoyed later in the evening wjen the temperature cooled. Proximity to Yosemite Valley was a bit furder than expected, 1.5 hour drive in one direction so plan accordingly for traffic etc. On site yoga offered on the weekend qas appreciated after three days of hiking. All though there is a small trail for hiking nearly, save your energy for Yosemite's trails.

Disappointing!!!!
User: Toothman01 from:
Trip Type: Couples
Published Date: Jul, 12, 2019
Travel Date: Jul, 1, 2019
Rating: 3
Stayed at this establishment for three nights with high expectations for the price we had paid in advanced. VERY disappointed with most aspects of the place. Quality of the room and it’s fittings was 1990’s standard. This place needs serious $ spent on an upgrade. One of the worst features was the dining options. ‘Embers’ Restaurant is the premium offering- seriously, high backed chairs and dark atmosphere feels like old England with a very unimaginative food offering. Come on, this is 2019. ‘Jackalopes’ is the more family friendly space . Rooms were noisy and poorly soundproofed. Beware the compulsory $30 per day ‘Resort fee’. What a con job is this???!!! Won’t be back.

Sneaky resort fee added at end of stay
User: Chriscat123 from:
Trip Type: Family
Published Date: Jul, 12, 2019
Travel Date: Jul, 1, 2019
Rating: 2
Some hotels in the USA will add on a resort fee at the end of your stay. They do not mention this up front. My advise is for you to ask on checking in and if they do, ask what the resort fee entitles you to so that you can make full use of the facilities. You can also ask them to waiver it at check in. I stayed at Tenaya Lodge and at the end of my stay they said, 'OK, we've just to add on the resort fee and then we'll take it from there.' I replied, 'Resort fee? I didn't know about this, I paid for my stay months ago. Why was this not included? The reply I got was,'we don't add it in upfront because you might cancel.' This was then followed by a pokerface and blank stare from the receptionist. Shame on you Tenaya Lodge. You don't mention it on check in because your customers will create a fuss. You do it at the end because it is too late to challenge. This is underhanded and not fair. Be honest, transparent and upfront with your customers. Value them. Customers, challenge this practice and write about it on trip advisor.... NAME AND SHAME.

© TripAdvisor 2019