NPR Reviews Provided by
Tenaya Lodge at Yosemite
TripAdvisor Traveler Rating: 6034 reviews
Very Disappointing Visit
User: Garys_Comments from: San Jose
Published Date: May, 4, 2021
Travel Date: May, 1, 2021
Rating: 2
As a former climber and avid mountaineer I've passed this place numerous times on my way to the valley. Each time I thought "some day I gotta say there". Well, after multiple tries I did and I so much wanted to like this place. Unfortunately what a HUGE let down. The staff was very nice and while they tried there was no making up for the poor working condition of what appeared to be new "cabins"... the Explorer Cabins (see pics). I don't think these units can be more than a couple of years old. Our unit, Unit #1, had numerous issues -many can be easily resolved but what can't be resolved is the Air/Heating HVAC system. Some genius built these units such that the motor/fan part of the system mounts to the wall right outside the main bedroom. When it's running it sounds like there's a car idling outside your window. After laying awake in bed until 3:00a.m. I finally called the front desk (had to use my cell phone because the phone in the unit didn't work). They explained that all 3 rooms had to be off (assuming you can figure out what "Off" is - the remote is not as straight forward as you'd think). After 15 min. I figured it out but then couldn't sleep because it was too cold. Finally, at 4:30, I got up, put all my clothes on and was able to get a couple hours of sleep. What irks me the most is that the staff knows about this issue and said nothing. Had I been informed I'd have asked for a different accommodation. There were a number of other small things, like ordering food. Gave them my number so they could text me when it was ready. They said it would be about 20 minutes. After about 40 minutes I went to ask how things were going. Turns out the manager must have been dialing the wrong number. I asked her "what number do you have" and she read my number perfectly. I have no idea who they were calling - it wasn't me. Thankfully the room had a microwave so I could heat it all up. Oh, and to top it off, in the morning, got up to make a coffee in the provided Keurig coffee machine and that didn't work either. Needless to say, we'll not be returning. Too bad, I so much wanted to like this place. The entrance when you drive by on HWY 41 looks so welcoming but going forward I'll just keep driving. Overall this property gets a solid D and that D is only because the staff was friendly.
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Better than we expected!
User: YCW777 from:
Published Date: Apr, 24, 2021
Travel Date: Apr, 1, 2021
Rating: 5
Great trip! Definitely coming back! The staff was very helpful and accommodating. The food in Jackalope’s was outstanding, for breakfast and dinner. The buffet is just okay. There is a wide variety of things to do, but everything isn’t open yet...because of COVID.
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Very nice resort
User: mdl911 from: Vallejo, California
Trip Type: Couples
Published Date: Apr, 24, 2021
Travel Date: Apr, 1, 2021
Rating: 5
Very suprised how nice. Beautiful rooms and very good front desk staff. The restaurant is FABULOUS. Wow!! Suprisingly good gift shop. Good parking and fairly close to front gate. Awesome lobby and lots of seating

Explorer Cabin Fun
User: L D from: Ca
Published Date: Apr, 19, 2021
Travel Date: Apr, 1, 2021
Rating: 4
We chose this hotel because they had the cabin option and with people being lax about pandemic protocols, we felt better able to control our environment. While the trip was very pleasant, there were some pros and cons that might help you decide if you want to stay in the cabins specifically. For Main Hotel: We arrived to check in at the stated 4pm time and there was a line of at least 25 people snaking through the lobby waiting. There were only two people working the desk (the stated reason was "social distancing" though I don't see why they couldn't set up an online check in or open the explorer cabin check in separately.) On check out, there was only ONE person working front desk and many people waiting to check in and out AND ask concierge type questions. With a facility this large, this is unacceptable. Explorer cabin: These are newly built (2019) and it shows. Pretty paint, no floor scuffs, surfaces and finishes not yet ravaged by careless people and their pets. Beds firm and white starched sheets which are lovely. Fireplace is warm and efficient, and the large fridge and microwave are a plus. HOWEVER, I cannot fathom why they wouldn't have put a single burner electric hot plate in each cabin, as clearly the fridge is large enough for full stays and there's no good reason not to have a cooking surface. With zero restaurants in the area other than the hotel's (we ate a Jackalope's": $135 for three people with no booze) and fully contained cabins, they need to rethink and install a hot plate. The smart couple in the cabin across from our brought a George Forman and a rice cooker and plugged them in outside and cooked their meals. We were jealous. Instead we picked up a few days' worth of nice microwavable meals from Vons or Raley's in Oakhurst and made do. don't count on the Fish Camp general store. It is more of a bait and tackle place. The air con/heaters have their system placed outside just behind the headboard of the main bedroom. If you want to sleep at night without being awakened every 20 minutes by it cycling off and on, make sure to turn it off before bed (it snowed while we were there and it was freezing inside when we awoke but a quick fireplace flick remedied things.) Water gets hot quick but shower is low flow. Not so low as to be ridiculous but definitely not a lovely power wash. We had our toilet decide to back up and the quick text to housekeeping brought out a very nice young man to remedy it. He mentioned the pipes were a bit wonky, but it didn't bother our stay as they were so fast on fixing it. The grounds are still pretty ravaged by the storm that went through in January so hiking around the property is not that feasible, but I'm sure they'll clean it up as summer approaches. A lovely little river runs through the grounds and we spent a lot of time sitting in chairs overlooking it. The fire pits at the cabins are quite nice, but I wouldn't want a cabin near them as people stay and chat into the night. The best cabins overlook the river, and the least desirable overlook the parking lot so beware when you book. Overall, we would stay again, and even pay the high season prices, but would like it much much more if there were cooking arrangements in the cabins.
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Thank you Cindy and Paul!!
User: 414AmberB from: Marietta, Georgia
Published Date: Apr, 12, 2021
Travel Date: Apr, 1, 2021
Rating: 5
I really hope the management team reads these reviews AND that folks reading this review head over to Tenaya for a stay. We stayed last week, 4/6-4/9. There was a mix up with our reservation but Paul talked to Cindy and she worked it all out for us. Our son got his own room and we got ours as well. Cindy did everything she could to make sure we were happy and Paul recommended and helped us book the Tenaya Lodge Yosemite tour with Amanda. LOVED IT!! The tour bus has a roof they open up during great weather and is all glass even if closed. We could see everything and even our teen son enjoyed the tour!! Yes the bathroom has a barn door that slides closed but we had no issues. Hot shower, big bed, fireplaces in the lobby, close to the park....an upscale lodge for sure. Highly recommend, great service everywhere including Prudence and Katie in the restaurant. THANK YOU for helping this GA family enjoy and much needed vacay.
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