NPR Reviews Provided by
Tenaya At Yosemite
TripAdvisor Traveler Rating: 6435 reviews
Unwind and Relax
User: John M from: Lake Havasu City, United States
Published Date: May, 18, 2024
Travel Date: May, 1, 2024
Rating: 5
What a relaxing and enjoyable visit. The restaurants and atmosphere was eloquent. Planned activities throughout the day and into the evening with smores by the fire. exquisite gift shops on premises as well. The rooms were full of amenities and comfortable.
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Tenaya reservation processes are flawed and their management integrity is lacking.
User: eldons785 from:
Published Date: May, 18, 2024
Travel Date: May, 1, 2024
Rating: 1
Reservations at this hotel are shaky at best. My reservation made last November was canceled by the hotel a month before our arrival date with no direct communication to me. I discovered it based on a credit to my card. I contacted the hotel and they indicated construction delayed room availability and I was apparently not a valued customer. They promised a manager would return my call, never happened, no accountability. Oh yeah my credit was $20 dollars short due to a cancellation fee, they canceled reservation not me. Maybe they have financial issues and need the $20 more than me. Then they sent me an invitation to provide a review of a stay that never happened. Huge business process issues all around. We scrambled and made different reservations at the last minute. They can not be trusted.

Felt like a bait and switch
User: c s from:
Published Date: May, 18, 2024
Travel Date: May, 1, 2024
Rating: 1
Awful experience, spent a great day in Yosemite. Left the park went start to Tenaya lodge to check in provided my reservation information which showed king cabin or so I thought the lady at the front desk informed me that was best available and provided us a king room OR we could upgrade to a cabin for an additional $800! Had dinner in on-site restaurant poor service part of food missing from order had to ask for drink refills and cob salad bacon was awful chicken was grizzly.
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Blip in service they more than made up for.
User: SueBow94517 from: Clayton, California
Published Date: May, 15, 2024
Travel Date: May, 1, 2024
Rating: 5
Third year in a row I’ve stayed here. There was a hiccup in service this year though as my last night was cancelled without my being notified. I discovered this when I checked my credit card balance. After a number of back and forth texts though, I received an apology, upgrade, amenity, and they reinstated my reservation. I’m already looking forward to returning next year as the grounds are breathtaking, the staff are kind, friendly, and helpful, cottages are clean and cozy, and food is good. Tenaya is hard to beat!

Tenaya at Yosemite Staff are Consistently Wonderful
User: Deborah A from:
Published Date: May, 9, 2024
Travel Date: May, 1, 2024
Rating: 5
The room was clean and comfortable but the most amazing thing was that my reservation had been cancelled due to unavoidable construction work and Booking.com never conveyed the message to me. The staff at Tenaya were amazing and helpful; they went above and beyond and found me a great room even though they were pretty much booked to capacity. And the charge was less than Booking.com. I highly recommend this hotel as a great place to begin a journey to Yosemite. I had a great day tour with the hotel’s Yosemite 360 Tours and do it again
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