NPR Reviews Provided by
Best Western Canyon De Chelly Inn
TripAdvisor Traveler Rating: 1312 reviews
Clean and quiet; water could be a problem?
User: roamnbears from: Colorado Springs, Colorado
Trip Type: Couples
Published Date: Apr, 25, 2024
Travel Date: Apr, 1, 2024
Rating: 4
The room was very clean and comfortable. And even though it was an exterior entry room and the property is situated on a busy road, the room was very quiet. I read a review once we were checked in where the reviewer stated the hotel did not have potable water. We chose to use bottled water to brush teeth, etc., but I did call the front desk the next morning and asked whether the water was potable. I didn’t get a clear answer, was told that sometimes the water turns brown, and I could pick up bottled water. The water was not brown when were there, but out of caution we didn’t shower, just bird bathed with bottled water. Since we were leaving I didn’t pursue the issue further, but others might want to ask in advance. I didn’t book at the Holiday Inn because a reviewer of that hotel said the water was yellow and should not be drunk. So maybe the well issue is common for the area? Also another reviewer talked about stray dogs in the parking lot. There was one dog who seemed to be the property’s dog, and he was very friendly and sweet. One last thing…The exterior and grounds of the Holiday Inn and Thunderbird Lodge were far more appealing than the Best Western, but it was so nice to walk across the parking lot to the Junction Restaurant at the Best Western after a long day.

Not Up To Expectations
User: mach252022 from:
Trip Type: Couples
Published Date: Apr, 21, 2024
Travel Date: Apr, 1, 2024
Rating: 2
There is No Potable Water available at this hotel. They offer bottled water at check in, but it is still dangerous and unhealthy and dangerous to use the sink and shower as you might inadvertently get some water in your mouth, and get sick. This must be addressed properly by the hotel and Best Western. Also, no breakfast is available as at other Best Western locations without paying. This can easily be addressed with a breakfast voucher for the onsite restaurant.
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Nice
User: ThisLaurieJo from: Cheney, Kansas
Trip Type: Couples
Published Date: Mar, 14, 2024
Travel Date: Mar, 1, 2024
Rating: 3
This is a motel type inn with exterior entry rooms. Two stories with no elevator. Our room on the second floor was clean and quiet. The sink area was separate from shower and toilet. They provided a cloth to clean vehicle windows which was nice. No breakfast provided but free coffee and snacks were available.

Clean and modern. Friendly staff
User: rexbassler from: Anchorage, Alaska
Trip Type: Family
Published Date: Mar, 2, 2024
Travel Date: Feb, 1, 2024
Rating: 5
Staff were helpful and friendly. The room was clean and comfortable. Everything seemed very modern, and new. Everything worked properly. The shower head was awesome. I liked that a restaurant was on the premises and that there was coffee and snacks in the lobby.
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Inclement Weather
User: nelliejim from: Chinle, Arizona
Trip Type: Solo travel
Published Date: Jan, 18, 2024
Travel Date: Jan, 1, 2024
Rating: 5
I work here within the location, and Due to weather condition, i did not want to travel back to home. The roads were snow packed, and the dirt road is not good to travel on at all during this weather condition.
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