NPR Reviews Provided by
Best Western Golden Spike Inn & Suites
TripAdvisor Traveler Rating: 1176 reviews
Road Trip
User: TammyB397 from: Niles
Published Date: Mar, 25, 2024
Travel Date: Jul, 1, 2023
Rating: 5
Very nice clean hotel. Nice pool. Can walk to downtown area. Pet friendly. Not to far of drive to Rushmore and Custard Park. There is a store close that you can walk to, it had a nice deli. We picked this hotel because the closeness of so many things. Nice day rides and picnics in the park. Will stay again. Love the area.
Subratings:

Good-expected more
User: Thboswell from: West Bountiful, Utah
Trip Type: Family
Published Date: Oct, 25, 2023
Travel Date: Oct, 1, 2023
Rating: 3
The hotel is located in a darling town. It is close to all the main attractions that we wanted to visit that made it the perfect location for our trip. If you’re a swimmer or enjoy a hot tub after traveling do not go to this hotel. They have a beautiful pool that is very cold. They have the worlds smallest hot tub. That was really just a glorified Bathtub with jets. Also not really heated. So disappointed for someone who enjoys those things when on vacation. It was one of the main reasons we chose. It is because it had a hot tub and swimming pool. The staff was very nice. They had a simple breakfast that was free. They had a cute little service bar but has been shut down since Covid would have been nice if that was open. Rooms were nice and clean, but smelled musty.
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Nice place to stay!
User: 922DavidD922 from: Ogden, Utah
Trip Type: Couples
Published Date: Oct, 10, 2023
Travel Date: Oct, 1, 2023
Rating: 5
We stopped without reservations for a 5 night stay and were met by Remy who helped us book, use our accumulated points and upgraded us to a suite within 20 minutes! He was great. The motel is nice with a big indoor pool and hot breakfast included. All in all it was a very pleasant experience. Good rate, excellent room and friendly staff.

Great hotel that could use some TLC.
User: daphnemullins from: Cuyahoga Falls, Ohio
Published Date: Oct, 4, 2023
Travel Date: Sep, 1, 2023
Rating: 4
We have stayed in this hotel whenever we go to the Black Hills. It has always been our home away from home. Over the years, however, we have found that it is slowly going downhill. While the rooms are kept up, they have stopped paying attention to the details. The lobby and what used to be a restaurant, but now serves as the free breakfast room, are showing their age. The courtyard is not kept up so that it is just a place to sit rather than a pretty oasis. For instance., one of the tiled tables only has two tiles left in it. It would cost $20 to replace the missing tiles and an instant to fix it, but no one has taken the initiative. What was once a lovely garden area is left untrimmed and unweeded - just neglected. The deck around the pool needs stained. It can be spruced up easily, but no one seems to care. I am not sure if there is management in the vicinity to make certain these little fixes are maintained. We still consider the hotel our place to go, but wish it looked more cared for.
Subratings:

Smelly Room and Over-Priced
User: Anonymous28970 from: Washington DC, District of Columbia
Published Date: Oct, 1, 2023
Travel Date: Sep, 1, 2023
Rating: 1
The room smelled terrible. I see another review referring to this. Management said it was normal and caused by the furniture. I would find an alternative. Additionally, if you can stay somewhere like Deadwood or Custer, I would avoid Hill City.
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