NPR Reviews Provided by
Best Western Plains Motel
TripAdvisor Traveler Rating: 912 reviews
Pleasant surprise
User: jimpQ2490OE from: Elkton, Virginia
Published Date: Nov, 4, 2020
Travel Date: Oct, 1, 2020
Rating: 4
Been a few years since we stayed in a Best Western Property, but this trip was west into small towns with few options. We were pleasantly surprised here; the room was pleasant, clean, covid compliant, the staff were great, parking convenient, all the basics were right and the grab and go breakfast was better than nothing.

Best place to stay at Badlands
User: 516DaveS516 from: Omaha, Nebraska
Trip Type: Couples
Published Date: Oct, 18, 2020
Travel Date: Oct, 1, 2020
Rating: 4
We took a quick weekend at Mt. Rushmore and Badlands National Park. We used TripAdvisor reviews to find somewhere to stay close to Badlands NP. Most of the places around Wall, SD did not have very good reviews except the Plains Best Western so we took a chance on it. We really did not want to have to stay in Rapid City as it is an hour west of Badlands and we were traveling East. The staff was very pleasant and the hotel was very clean (very important these days). It looked like they normally have a nice breakfast but because of COVID-19 they could only offer a bagged breakfast which was nice. They had an indoor and outdoor pool. The hotel is very close to the interstate. We spent two nights while visiting Badlands NP. If you are going to be going the the National Park, this is by far the best choice to stay. The only negative was you can hear the walking of the people staying in the room above you. We had some kids above us but we got use to it. Also be aware that the food options, especially dinner, are limited in Wall which only has a couple hundred people. The few options, like Wall Drug, closed around 6:00 pm.

Outstanding! A Must Stay!
User: Nikki C from: Jasper, Indiana
Trip Type: Solo travel
Published Date: Oct, 17, 2020
Travel Date: Oct, 1, 2020
Rating: 5
This hotel is one of a kind. I was greeted with a big smile from Juanita at the front desk. I had been on the road for over 500 miles and she was so kind and generous. The hotel is so clean and so friendly to animal owners. I even left my winter jacket in the hotel dresser and they gladly didn’t even question that they would ship the jacket back to Indiana for me. Ellen at the check in counter is terrific too! I am definitely staying at this property next time I visit The Badlands!

Best Thing About this Place is Location to Badlands National Park
User: Fondue4two from: Madison, Wisconsin
Published Date: Oct, 12, 2020
Travel Date: Sep, 1, 2020
Rating: 3
Perhaps the best motel in Wall - that isn't saying a lot but it was a decent enough place. Two floors with exterior doors and no elevator that we saw. You can walk into town from here to the limited selection of restaurants and Wall Drug. The rooms are pretty basic though they do have a microwave and a good size "dorm" refrigerator with a separate freezer compartment which is handy. I'm no giant but the bathroom has the lowest sink and toilet I have seen since grade school - from what era is this equipment? Given Covid the breakfast is now a grab and go bag of items (pre-packaged pastry, a piece of fruit, etc.) which was OK but I am guessing not as good as what they normally would have. They do have an outdoor pool that we did not use but we did eat take-out food for dinner poolside. Better than eating in our room. Overall an OK location if you want to be near Badlands National Park.

Almost died, no refund
User: Josh S from:
Trip Type: Solo travel
Published Date: Oct, 11, 2020
Travel Date: Oct, 1, 2020
Rating: 1
While I cannot attest to what the rooms or stay look like I can comment on the customer service. Yesterday I fell 100 feet down a cliff at Badlands and needed to be airlifted out by the National Guard. Obviously I could not stay there since I didn’t even get to the hospital until 10:30PM with a concussion and broken foot. The hotel advised me to contact Orbitz regarding me reservation. I contacted Orbitz and they contacted the hotel. The manager on duty Debbie, stuck with the non-refundable reservation spiel and refused to let orbitz speak with the general manager. While I understand non-refundable, I’m lucky to be alive. I hope you guys all think twice about the customer service here. I will be calling corporate tomorrow.

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