NPR Reviews Provided by
Chateau du Sureau
Chataranga from: Tampa, Florida
Trip Type: Couples
Published Date: Nov, 14, 2020 Travel Date: Nov, 1, 2020 Rating: 5
5 star hotel throughout! Service is top notch, accommodation is absolutely beautiful and unique. It’s so peaceful and nice in the hotel that I absolutely recommend it. It’s worth every penny and we got breakfast included in our rate which was absolutely delicious!!!
johnnnita from: Napa, California, United States
Published Date: Aug, 29, 2020 Travel Date: Aug, 1, 2020 Rating: 4
NOT PERFECT, BUT GREAT COVID ERA ESCAPE
This chateau had been on our "bucket list" ever since we last visited Yosemite years ago. Later, we continued to read great reviews for this place, along with its sister Erna's Elderberry House (or more commonly called Elderberry House). Well, after being self-isolated this year due to covid-19, we learned that Yosemite National Park was open and so was the Chateau. We checked out their web page and decided we could take the risk due to the safety protocols and the relatively safe location.
We created a two day excursion, staying here for both nights. Driving from Napa, CA, it took about four hours to arrive. So, we knew there would be no problem having to wait for our room. Indeed, we had no problems with arrival. The place is gated, and we had advance instructions to stop at the gate and activate the entrance. Once, driving in, we were greeted by one of their staff and had our temperatures taken with one of those "guns". Two staff members, wearing masks and respecting our distance, assisted us inside and showed us where to park in front. During this time, we had already pre-registered so there was no need to register or have a transaction. Instead, we were given a brief tour and had our suitcases taken up.
Our room was upstairs (you walk up or take an elevator), just at the foot of the steps (Room 7). A staff member escorted us in and gave a description of amenities. We had a very nice welcome bottle of red wine, along with some appetizer plates. Our host then left us to get settled in.
I realize that some other reviewers have commented negatively about the noise from outside their rooms , the impracticality of some amenity access, and the "age" of their room. Since our room was located on the second floor, we had no issue with outside noise. We did find some access issues odd. For example, the room safe in the huge closet was located on the very bottom of the interior and made it impractical to even use the safe. The closet rod was way up so one had to stretch to hang clothes. Still, our room was very nice and the staff (probably limited due to the circumstances) were very nice and helpful. Not that they were perfect, but certainly were able to rebound with any issue.
Our room was just fine. For two persons, it was the ideal setup. The bath area included a very nice soaking tub, shower, vanity area. We also liked the window views of the outside grounds. It was quite cozy. The bed was a large king and quite comfortable. The bath amenities aren't lavish, but good quality. Since we were there only two nights, we notified the staff to not have housekeeping service. This avoided any unnecessary contact. They did provide us any fresh towels, etc. upon request.
Our stay included two morning breakfasts (part of the rate). We were expecting just a continental type menu, and were pleasantly surprised that they offered several options cooked to order. Of course, we were seated outside, but that was very enjoyable to do in the early mornings. It also gives you an opportunity to enjoy the views of the gardens/grounds there. Each day, they provide something different as one of their breakfast items. Their coffee was also very fresh, although I had to ask for a fresher cup one day. Our first morning we had a delightful menu of potato and cheese frittata w/ side of guacamole, a fruit compote, granola cup, and one of the freshest orange juices we've ever had. The second morning, we had a very nice eggs to our liking, along with fruit cup again. The service was also very quick and kind.
We really didn't spend much time in the Chateau other than in our room. That said, their public area (main sitting room, entrance foyer) are interesting to just check out. The outside grounds, landscaping, and garden/walking area are truly special and you must take the time to just walk around. It's also a very interesting walk to the restaurant as well.
So, you are not going to find anything comparable in quality to the Chateau du Sureau in Oakhurst or Yosemite area as well. Some guest reviewers appear to be surprised by the distance to/from Yosemite. Alert: It is a longer driving distance. We knew that in advance. There are closer places near and in Yosemite. The former Ahwahnee Hotel (now under another name) is right in Yosemite valley. It's different, but probably closest to the Chateau in style/quality; much larger though and older.
All in all, understanding the pros and a few cons, you can feel secure and spoiled at the Chateau du Sureau.
- Rooms: 4
- Value: 4
- Service: 5
Published Date: Feb, 22, 2020 Travel Date: Feb, 1, 2020 Rating: 5
Enchanting & Luxurious Getaway
I was so excited to find a Relais & Chateaux in California, especially with a spa and a fine-dining restaurant so close to beautiful national parks. My boyfriend and I spent a magical weekend thanks to the beyond lovely staff at Chateau du Sureau. It felt like we were transported to France - the room was beautiful with fireplace, balcony, cozy bed, luxurious bath/shower. Every night we came into the room there were sweets and a nice note on the bed. Every morning there were cookies at the hotel foyer plus fresh fruit. The staff was all so enchanting, welcoming, kind. The breakfast every morning was superb. I definitely recommend this getaway - make sure to have dinner next door and a moment at the spa.
- Value: 5
- Sleep Quality: 5
- Service: 5
DarinandClaire from: Worcestershire
Published Date: Feb, 12, 2020 Travel Date: Sep, 1, 2019 Rating: 5
Charming and unique
The Chateau is a truly charming and unique oasis that's very convenient for anyone who wants to stay in a high level hotel while visiting Yosemite for a few days.
On arrival we received a warm and friendly greeting from the staff who very quickly and efficiently moved our cases into our rooms and got us settled into our lovely rooms.
The room my wife and I stayed in (Sweet Geranium) was beautifully turned out, although my wife did feel a little uncomfortable with the large windows that looked directly out onto footpaths just outside our room so she insisted on closing all curtains and blinds when dressing and in the evening. We were on the ground floor, so presumably this wouldn't have been an issue for her on the next floor up.
The restaurant food quality was exquisite, and the prices reflected this. We actually enjoyed the bistro food in the bar area every bit as much, and found the atmosphere there extremely cosy and friendly.
The town of Oakhurst has a certain blue collar rural American charm to it too, but outside of the Chateau we couldn't find anywhere else nearby that offered a similar fine dining experience.
All in all we would highly recommend spending a few days here.
- Rooms: 5
- Sleep Quality: 5
- Service: 5
jscottjoplin from: Scottsdale, Arizona
Published Date: Jan, 9, 2020 Travel Date: Dec, 1, 2019 Rating: 5
Excellent Small Hotel
My husband and I spent 3 nights at the Chateau du Sureau in December. I agree with all of the five star reviews that this hotel has received and will not repeat a lot of the details that you can find in those reviews. All I can say is that the hotel was absolutely wonderful. If you like the old style elegance of the great European hotels, you will love the Chateau du Sureau. From the moment we arrived until the moment we left, the service was superb. And, the room was terrific. We had a fireplace and a balcony, along with a 4 poster bed. The towels, bedding, bathroom products, etc. were all perfect.
Two examples of the old line European flavor of the hotel. There is no coffee machine in the room. That is because you simply call down for coffee and it is delivered on a silver tray! Ditto afternoon tea. And, there is no additional charge. One other thing is that the rooms have real keys, not plastic cards. When you go out, you leave your room key at the desk and your room will be made up while you are out. That way, housekeeping never disturbs you.
This is truly a destination property.
- Rooms: 5
- Cleanliness: 5
- Service: 5