NPR Reviews Provided by
Chateau du Sureau
M6581POsgd from: Steamboat Springs, Colorado
Trip Type: Couples
Published Date: Jul, 7, 2021 Travel Date: May, 1, 2021 Rating: 5
Great European-style hotel
Wonderful hotel very close to Oakhurst but you feel like you are hidden away. The hotel has a very European feel. Service is warm and inviting. The breakfasts are outstanding and change daily. It is a bit of a drive to Yosemite but well worth staying here and making the drive. The spa is very nice as well.
Explore43906218066 from: Tusayan, Arizona
Trip Type: Couples
Published Date: Jul, 7, 2021 Travel Date: Jul, 1, 2021 Rating: 5
Stunning grounds with an incredible staff
This is a little oasis near Yosemite. It is beautiful and relaxing. Every employee went out of his/her way to make sure we were comfortable and happy. We had our dogs with us so asked not to have our room cleaned but never once did we even have to ask for more water or towels. It was very clean and incredibly gorgeous.
ExperiencedTravelers from: Los Angeles, California
Published Date: Jun, 18, 2021 Travel Date: Jun, 1, 2021 Rating: 3
Uneven and a bit misleading
This is a tough one to rate and here is why:
Sleep quality - 5: We had a room away from the main building and it was very quiet. However, if you are in the main building, good luck. But we give it a 5 since that was our experience.
Room - 3: I'm not sure what they are trying to do, but it does not work. First, you have to literally walk around furniture to get anywhere. In addition, I do not believe they had anything over a 40-watt bulb in the entire room; good luck putting on make-up or shaving with no light. On the other hand, the air conditioning worked wonderfully.
Service - 5: They all tried very hard.
Breakfast - 3: You are told what the breakfast for the day is. And it seems to either be some sort of eggs or pancakes. No waffles, no toast (oh, wait, really buttery croissants every day). The freshly squeezed O.J. was delicious, until one day it was Tropicana (the server seemed genuinely surprised). And each of the meals were bland.
Transparency - 2: Come on, a 20% service charge, which stretches the imagination that the employees get this money. It did show up once the reservation was made, thus a 2 instead of 1.
Value -2: This is an easy one; see the comments above. And at least once a day they ask if you are having dinner at their restaurant. I did go in to look and the smell (steaks?) was overwhelming. We smartly ate elsewhere (see those reviews) and were pleased.
Be aware that you have to ring in every time you drive up; the box is far enough that you have to get out of your auto, wait for them to answer (pretty quickly, actually) and drive thru the gates. Also, they automatically charge your credit card on the day of departure. Good luck if there is a dispute.
We have stayed in many 5-star places; this is not one of them. If it was in France it would rate 2 stars at best. Needless to say, for the price paid this was a huge disappointment.
- Value: 2
- Sleep Quality: 5
- Service: 5
Nancy46648 from: Paso Robles, California
Trip Type: Solo travel
Published Date: Jun, 10, 2021 Travel Date: Jun, 1, 2021 Rating: 5
A Spa Day to Remember
Just came back from an outstanding few hours of pampering at the Spa at Chateau du Sureau.
I had a lovely Swedish Massage with every amenity I love...heated table, hot towels, a perfect atmosphere and relaxing therapist. Andrea was one of the best I've had. She made me comfortable and worked on specific back problems that required attention.
Then followed a fabulous facial with Way. She was explanatory without being wordy and allowed me to enjoy the experience which left my skin so shiny and supple! I really needed that!
Loved the products used, apparently from Germany. And the room was comfortable, and relaxing.
I feel spoiled and happy and hope to return again on another trip!
aledardashti from: San Diego, California
Trip Type: Couples
Published Date: May, 16, 2021 Travel Date: Apr, 1, 2021 Rating: 5
Wonderful and dreamy getaway
We spent four nights in the ciboulette room which is the only room outside the castle and without a chimney. The property is gorgeous and the amenities are wonderful. Breakfast is included and it’s a three course that is different everyday and absolutely delicious. I definitely gained weight during this trip. Staff is very accommodating. They would ask us each day at what time we would have breakfast and if we needed anything delivered to our room before arriving to the dining area, like coffee or tea. Which we definitely enjoyed. Every morning we would wake up early to go to Yosemite and different trails so we had to be outta there quick. We had coffee delivered to our room every morning. We would come back tired, rest a little in our room and head over to the living room in the castle and had tea while playing chess. They can also reserve dinner at their restaurant Eldelberry. Which has two types of menus and the food is wonderful.
Yosemite is about an hour away, Sequoia is about two hours and 45 minutes and Oakhurst is a cute little town that has its own marvels. We needed some time away and this was the perfect vacation for us.
I really recommend trying to fit as much as possible because it is worth it. Absolutely worth it. We went a week before the chaos so consider that as well. High season is may to September.