NPR Reviews Provided by
Chateau du Sureau
Gaël H from:
Published Date: Dec, 5, 2019 Travel Date: Nov, 1, 2019 Rating: 5
Worth every penny
My wife and I booked Chateau du Sureau on a whim thinking it would be a nice place to stay near Yosemite for the Thanksgiving holiday, but we were blown away by the extremely high level of hospitality demonstrated by each and every member of the staff from the moment you arrive to the moment you depart. The staff are very attentive and try to anticipate your needs (and wants) before you know you do. It is very apparent that they spend a lot of time training on hospitality and it shows in the level of service and coordination that they are able to provide. The rooms and property are impeccably clean and luxurious. There was a fireplace and 2 person tub in our room and no TVs (though they are available on request) which was perfect to sit down with a book, reconnect and relax. The quality of the food both at breakfast (which is included in the room rate) and in the Erna's Elderberry House restaurant was also of very high quality and we were almost taken aback by how well it stacks up to other high-end restaurants. There are also baked goods like cookies and bundt cakes stashed around the Chateau in case you would like a snack. We stayed here to visit Yosemite but due to snow our access to the park is limited. There's not a ton to do in Oakhurst itself but the CdS staff are helpful in recommending things to do in the area. Overall, an extremely pleasant surprise CdS will be our go-to hotel should we find ourselves in the area again.
- Rooms: 5
- Cleanliness: 5
- Service: 5
abeeralomar from: Kuwait City, Kuwait
Trip Type: Solo travel
Published Date: Sep, 13, 2019 Travel Date: Sep, 1, 2019 Rating: 4
My stay at the chateu
From the moment I arrived, the gate opening protocol, the worm reciptionist without the regular reception style, where they parked the car and took care of me.
The v detail things looked amazing
The cleanliness of the room
The smile of the waitress
Helpful guide to spend the time in the Park
Nice spa and treatment
Lovly place and atmosphere
However I am a Gluteen free eater and this is not by choice which means it's big deal
This doesn't click there attention, all the cookies. Cakes in the library room is with Gluteen and more important the one was in my bed room.
Couldn't they accommodate GF muffin or cake or cookies if the chief can't cook they can buy them ?
Any GF eaters if they eat outside there controlled premises they know that it will be contaminated as no restaurant will have a separate kitchen for GF which is acceptable to us
Even at the breakfast and dinner,, ,, also though they have my name in the printed menu but they kept serving me with regular bread
Knowing the visitors restrict dietary is part of detail exceptional service that I missed
Trip Type: Couples
Published Date: Aug, 27, 2019 Travel Date: Aug, 1, 2019 Rating: 5
Fantastic hotel and restaurant
We wanted to visit Yosemite for hiking and found this nice classic boutique hotel 30 min from the park. I have never had such professional and kind service before - and that’s with a reference from a lot of four and five star hotels. Very consistent performance and setting.
Trip Type: Family
Published Date: Aug, 21, 2019 Travel Date: Aug, 1, 2019 Rating: 5
Chateau Sureau is absolutely perfect. It is beautiful. The rooms are appointed with every convenience you can think of. Fresh cookies and wine. Lovely toiletries. Beautiful decor. Candles and bath salts for the jacuzzi bathtub. Makeup mirror. Decadently soft linens. Chocolates, linen floor cover and slippers by the bed as a turndown service. And a small savory snack is served in your room in the late afternoon.
The breakfast is superb. Delicious coffee, perfectly ripe fruit, homemade melt-in-your-mouth croissants, and serval choices of a main dish. And the outdoor patio is lovely and serene in the morning.
The service is also impeccable. Every need is anticipated and delivered with a smile. They are so friendly and welcoming.
The spa is also one of a kind. It is so elegant with its Art Deco decor and color scheme. The treatments are excellent, and all begin with a footbath and homemade small goodie. Afterwards you are invited to relax with homemade ice tea and another little bite of deliciousness.
The adjacent restaurant, Erna’s Elderberry, is one of the best restaurants I have ever had the pleasure to eat at. The food is sublime in both presentation and flavor. But that’s in a different review.
To sum up, this place is worth every penny. It’s everything a hotel should be at this price point, and more.
jchouck66 from: Calgary, Canada
Trip Type: Couples
Published Date: Aug, 18, 2019 Travel Date: Aug, 1, 2019 Rating: 5
Super service and food
This Relais and Chateau definitely measures up for service, food and spa facilities. While a bit pricey it is worth it Is all inclusive with with great breakfast picnic lunches to Yosemite. Dinner drinks and spa are extras but we did it all and were pleased with everything including the help cleanup when a cooler spilled over in the car on the winding road back from Yosemite. The only downside is it is located abit of a drive to the park. We spent 2 days at the park and two days on site which great.