NPR Reviews Provided by
Desert Lily
TripAdvisor Traveler Rating: 262 reviews
Under new (horrible) ownership
User: gesxyz from: Tucson, Arizona
Trip Type: Solo travel
Published Date: Apr, 19, 2021
Travel Date: Apr, 1, 2021
Rating: 1
I was on a long haul trip that included 2 nights in Joshua Tree. After many hours of planning and research - I booked the Desert Lily. The reviews on here were all top notch. Communication with Carrie was great. I was looking forward to a delightful stay with great food and a cool on-site owner at a funky, artsy off-the beaten path place that seemed totally my style. One month prior to arrival, when everything else in the area was by now totally booked - I got a threatening phone call from the new out-of-state corporate owner demanding full up front payment THAT DAY or he was going to cancel my reservation (this was not honoring the original contract). I will refrain from a long detailed review and will just say that I hope they lose a lot of money so that this place can go back to local ownership. It clearly WAS a delightful B and B but now they are running it as an airbnb more or less - and are jacking up prices. So- don't expect breakfast, despite the amazing photos on here. Don't expect good communication. Don't expect any assistance.
Subratings:

New Owner is horrible
User: kimbQ6685FQ from:
Trip Type: Friends getaway
Published Date: Apr, 19, 2021
Travel Date: Apr, 1, 2021
Rating: 1
I did a lot of research on hotels and B&B’s in the area before booking and, after reading the reviews for this place, I was very excited for my stay in the Biltmore Cabin. The former owner Carrie sounds amazing. About three weeks before our stay, we received notification from the new owner that we were now required to sign a rental agreement and pay the total balance up front or our reservation would be cancelled even though we had paid the deposit. During our drive down, we called and texted the new owners several times because we wanted firewood there when we arrived. We were previously told that firewood would be made available. Our multiple texts and calls were not responded to a prompt manner. This would be the theme for the trip. Upon arrival, we discovered that the internet does not reach the cabin. This was a very important requirement as I had to take work with me. Luckily, I had my hotspot with me otherwise we would not have had internet. One night the wind was blowing really hard and I accidentally got locked out. It was about 10pm on a Sunday night. It took about an hour for the new owner to call us back. In the meantime, there was a medication issue and we had called a locksmith. The new owner agreed to pay for the locksmith but, after we left Joshua Tree, the new owners tried to back out of this agreement. Multiple texts had to be exchanged before the new owner decided to keep their promise. This cabin is incredibly cute and the views are amazing but the beds are really old and need to be replaced. There are several things in the cabin that probably need to be upgraded. Its all about managing expectations. I expected to stay in a B&B with someone onsite. This did not happen. There is currently no one on site and our multiple calls and texts to the new owners were not responded to in a timely, professional manner. I would not stay here again or recommend this place to anyone.
Subratings:

Fantastic Cabin!
User: steege_b from:
Trip Type: Family
Published Date: Nov, 28, 2020
Travel Date: Nov, 1, 2020
Rating: 5
We stayed in the very charming Built'more cabin. Our 14-year old twins loved the upstairs bedroom with their own space and bathroom. We all enjoyed the cozy downstairs living and kitchen area. There is an ample selection of DVDs to watch. The balcony is perfect for stargazing and the hammock chairs and table in the patio area are great for morning or afternoon relaxing in the shade. The property and views are beautiful. The location is super convenient for enjoying the park (off the road into the West entrance) and a short drive to town. We loved our stay and will be back.
Subratings:

Hot tub heaven!
User: FunkeeMonkey from: San Francisco, California
Trip Type: Family
Published Date: Nov, 23, 2020
Travel Date: Nov, 1, 2020
Rating: 5
Our group stayed at Rancho Rincon and loved it. The cabin itself was spacious and comfy. We spent a lot of time on the front patio enjoying the views during the day, and at night the stars while keeping warm by the fire pit. The cowboy hot tubs were a big highlight! Carrie went above and beyond with firewood deliveries and fixing a couple of minor issues that we ran into. The location is awesome, being both close to town and the West entrance of the National Park. Would love to stay again someday.
Subratings:

Perfect Host, Location, Meal, Ambience, and Sleep!
User: joelmK6219OT from:
Trip Type: Couples
Published Date: Nov, 2, 2020
Travel Date: Oct, 1, 2020
Rating: 5
Carrie Yeager runs a superb B&B and is a great chef and foodie! I scheduled a first-time rock climbing lesson for us and could not have picked a better place! The breakfast on our second morning was a superb quiche, tasty fried potatoes, and sausage. Engage in a conversation with her and you come to learn about her extensive travel experience. It's clear she used it to her best advantage to bring about a special B&B experience in the high desert community of Joshua Tree. My wife and I highly recommend giving Carrie and The Desert Lily a shot! You will love it!
Subratings:

© TripAdvisor 2024