NPR Reviews Provided by
RoadRabbitGTI from: Charlotte, North Carolina
Published Date: Nov, 30, 2020 Travel Date: Nov, 1, 2020 Rating: 4
Great Stay! Wouldn't have it any other way
Stayed here while at the Grand Canyon South Rim and it was a GREAT stay! Comfortable clean spotless room with spotless clean linen and bathroom towels. Water pressure and temperature was perfect. The lodges are a little dated, but definitely nice to have stayed here opposed to a regular hotel. Location is SO PERFECT for this place too. Got to see some elk walking around nearby. Staff was friendly and check in and check out was efficient. Restaurant is closed due to their covid fearmongering. Funny how some restaurants blame Covid but millions of restaurants in the real world are open feeding people. I subtract 1 star for this foolishness closing the restaurant as food as limited as is outside Grand Canyon entrance in town.
Bed was very comfortable as was the pillows. Heating system worked perfect and kept the room warm last week during cold freezing temps.
Highly recommend this lodging when staying at Grand Canyon South Rim. Being in the park makes the $175 price all that much more worth it. Traveling in and out of the park 5 miles each way would be a pain in the butt for saving $20 by staying at a hotel in town
- Rooms: 5
- Value: 5
- Service: 4
James77755 from: Las Vegas, Nevada
Trip Type: Couples
Published Date: Nov, 29, 2020 Travel Date: Nov, 1, 2020 Rating: 2
Gets the job done
The beds were quite comfortable. The first morning we could not have a hot running water, the second morning we did. The cabins are old and difficult to keep warm in the early morning hours when the temperature drops. One of the most frustrating things was getting directions from the hotel staff at the front desk. No matter who we spoke to, front desk staff felt they could just wave their hands in a general direction behind their heads without pointing in any direction and then quickly
List off a series of right and left turns believing that was satisfactory to direct strangers to the area ... Although they had maps accessible, they didn’t use them as a tool which might have been helpful.
Brandi S from:
Published Date: Nov, 28, 2020 Travel Date: Nov, 1, 2020 Rating: 4
Comfortable and Convenient
The rooms are not 5 star, but they are comfortable, clean and have everything you need to enjoy a visit to the Grand Canyon. The location is perfect for enjoying the park. We stayed in the West rooms, which are one story (motel-style entrance to your room). Many of the restaurants in the park aren't open due to COVID, but the General Store has a wide selection of groceries and the deli has food to go (pizza and sandwiches for lunch and dinner).
- Rooms: 3
- Sleep Quality: 4
- Service: 3
Trip Type: Family
Published Date: Nov, 28, 2020 Travel Date: Nov, 1, 2020 Rating: 2
Not worth the money
Well we (family of 4) stayed here for a quick overnight stay at the Grand Canyon. I we would never do it again!
Before I get started... yes, I read the reviews and were aware of the poor wifi, old dated rooms and limited dinning options ... however, they were under reported! And I don’t blame COVID for all the problems!
1st - WiFi is not poor it’s non existent! The lodges do NOT have WiFi! the only available WiFi is at the checkin area and that WiFi is very poor, mainly because all the guest are congregating there to use it (so much for social distancing). BTW - zero to 1 bar cell reception.
2nd- their restaurants are closed ( I get it ). But they gave us a list of other eating locations in the park that are open... well we went to two of them and they were closed too (frustrating). We had to leave the park and ate in town.
3rd- the room looked like they tried to update it with just cosmetic touches. The carpets looked nice but every time you took a step the floors wood creek and the actual furniture would rattle and we were on the first floor. We could hear every movement from our upstairs neighbors.
The location and convenience is very good but We would have rather gotten a place in town for much less and more amenities.
Tyna E from: The Cincinnati Region
Published Date: Nov, 21, 2020 Travel Date: Nov, 1, 2020 Rating: 3
Location 5 Star, Room 2.5 Star
We stayed overnight for a quick trip to the Grand Canyon. The room was large and the beds comfortable but nothing was over the top other than Mother Nature. The room did not have coffee, hair dryer or microwave. We were given coupons for coffee in the Market Center but it doesn't open until 7:00 a.m. Bummer. Check in was very quick like they wanted to move us right along. One room key didn't work, ice machines were not where they stated and the WIFI was a joke. Expect that you just won't get WIFI since it is so slow that the systems time out. Bare bones hotel room with little/no amenities
- Rooms: 2
- Sleep Quality: 3
- Service: 2