NPR Reviews Provided by
Thunderbird Lodge
TripAdvisor Traveler Rating: 974 reviews
Oh my gosh! Yikes! Help!
User: charmainecc from:
Published Date: Jun, 23, 2022
Travel Date: Jun, 1, 2022
Rating: 1
It went from bad to worse - The woman at the front desk is demeaning, belittling and has this fake pleasantness that drove me nuts. the internet was down but somehow she made it seem it was not and that I just did not know what I was doing. She said she had to charge me 150.00 in case the room was a mess when I left - and that was on top of the fee. Really? I am a senior and well educated, don't party but she said I had no choice. I had her call up the manager to see if I could slip between card and cash. Never had to give a deposit before. Crazy...and then the internet when I had a deadline. Somehow she made it look like it was me. I WILL NEVER GO HERE AGAIN. My first bad hotel review after 30 plus years.
Subratings:

Peaceful stay at Canyon de Chelly
User: Diosa18 from: Exeter, New Hampshire
Published Date: Jun, 12, 2022
Travel Date: May, 1, 2022
Rating: 4
My second stay at this hotel and I thoroughly enjoyed both. The rooms are small but the large window looking out on the grassy central area makes them feel cozy rather than cramped. fridge, microwave and table make for easy breakfast or snacks. Desk staff was friendly and helpful. Love the gift shop!
Subratings:

Bland
User: mindyCO from: Boulder CO
Published Date: Jun, 11, 2022
Travel Date: May, 1, 2022
Rating: 3
The best thing about the Thunderbird Inn is the location next to the Canyon de Chelle National Park. The gift shop was also nice. However, I would have rather driven a little farther and had a better room at one of the national chain hotels down the street. Room was bland. You had to walk a distance to get to the cafeteria style restaurant with very limited menu and the food was bland. Bench seats had rips and tears in the back. Needs updating. They offer a tour of the NP leaving from the hotel. It would have been a larger group and a bigger "high" vehicle to climb into. Instead, we choose to go with a local Navajo family in a small SUV and were taken to better sites within the park. I would not choose to stay there again if we return to the area.
Subratings:

Wonderful Navajo Experience
User: anita c from: Winston, Oregon
Trip Type: Friends getaway
Published Date: Jun, 7, 2022
Travel Date: Jun, 1, 2022
Rating: 5
Stayed 1 night on reservation.Was greeted by friendly staff, available 24 hrs a day. Clean double room. Beds comfortable. Microwave, frdge, coffee maker,fan,hair dryer,iron, ect. Chairs outside door +around property to enjoy outdoors. Ate at thier on-site restaurant.Cafateria style. Friendlystaff, I wanted fry bread only, no taco,and they were able to accommodate me. Also hadIce cream bar $1.50 to enjoy outside. Most definitely would stay here again.

Convenient and Affordable
User: BoboTravlr from: Los Angeles, California
Trip Type: Couples
Published Date: May, 16, 2022
Travel Date: May, 1, 2022
Rating: 4
This updated older hotel is nicely located for a visit to Canyon de Chelley national monument. The staff are really nice and great tours are available which leave from the hotel. The only distraction was the 5 cockroaches we found in our room during a 2 night stay. Otherwise we would recommend this hotel.

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