The room was filthy. I have pictures of the shower stall floor and the corner under the sink. When I moved the upholstered chair there was a plastic drink cup on the floor. From other reviews it's clear some rooms are cleaned and some aren't. The desk clerk tried 2 more rooms, all on the ground floor at the back of the hotel, but they were all dirty. I asked to speak to the manager but she couldn't reach him. We were lucky to get a room at the Mymslyn Inn (and I have the receipt) to prove it.) Anyone who gets a dirty room here should be sure to write a review.

This is what we sent to the Manager.... Mr. Patel, We seldom do reviews unless we had an exceptionally good or horribly bad experience. This time it was horribly bad. Went to our room and the smoke smell was SO overwhelming that the desk clerk told us she was not happy either. She put us in another room and all 3 of us agreed, it had a smoke smell too. Betsy was the desk clerk. Very, very helpful. Told us she would move us again but constantly smelled smoke in the rooms. She brought in a portable air cleaner. Actually it just blew out scented air, but it helped & we left the door open for a bit. After we settled in we put items away and literally had a dust layer on everything. (I'm not picky, I've cleaned homes while going to college and it isn't fun work, therfore we always leave a very nice tip. However, this was unacceptable. So no tip!) By this time it was late evening, we had been on the road all day & had not even had dinner. So we cleaned it ourselves. Then later we unpacked only to find a pair of panties on the floor, under the desk!!!! Obviously the room had not been vacuumed and as we looked around for more items, it was obvious there was little or no vacuum work done!! We took the item to Betsy and told her of the lack of cleaning. She documented it all. Later she called telling us she spoke to the Manager. We were told we would be allowed to check out without a penalty. REALLY?? That was the best the manager had, to tell us we can leave....late evening with no where close to go? We know because this was not our first choice. That was the answer, not even an apology, just " you can leave"?? Additionally, this review does not address the dirty parking lot or stairs...garbage and old cigarette butts; and old cigarettes even on the stairs I will give you fair warning that when we return home I will be doing several reviews about our horrible experience, not to make trouble, but to warn others. The one person who will receive high accolades will be Betsy, who was sincerely upset for us and did her best to make us comfortable.

My AAA didn’t work online and was not honored when we checked in to front desk. We had to switch to another room because the battery on door lock wasn’t working. This took about 15 minutes. Then there were no working batteries in tv remote. Bed was comfortable. Restaurant was good but required an extra fee

Good stay in the heart of Luray Virginia. Pretty basic, but was all we needed for the night. The staff is very accommodating, helpful and friendly. Room was clean. No free breakfast, but they have a restaurant. Centrally located in downtown.

Quality Inn is a nice hotel. It is located on the Main St. Luray. Luray Caverns and other attractions and restaurants were on a few minutes drive. The rooms were Spacious with nice beds. Staff was very polite an dcooperative. Free cofee was provided in the room. I stayed duringthe weekday so the rate was cheaper. Iron in our needs to be changed. It has git rusty. Overall we enjoyed our stay at this hotel. Would defeinetly come again.