NPR Reviews Provided by
The Lodge at Jackson Hole
Lamberm2 from: Hong Kong, China
Published Date: Mar, 28, 2021 Travel Date: Mar, 1, 2021 Rating: 2
Great Place but not during Covid times
Overall nice hotel and great location to downtown and mountain resort! 2/5 due to the staff and house keeping. Staff not wearing masks at check in, guests not wearing masks around hotel when signs clearly state mandated to do so by the county. (No one enforcing). In current times one would hope to have a room cleaned thoroughly. Went to shower and stepped on glass in a "clean" room.. small glass pieces were scattered throughout the hotel room carpet as well. Did they even clean the room? Was everything wiped down? We will never know. What did hotel staff have to say about glass in foot? Nothing but "I am sorry". Management needs to audit their front desk staff along with hotel housekeeping.
- Rooms: 3
- Cleanliness: 2
- Service: 2
WineTimeashland from: Orlando, Florida
Published Date: Mar, 22, 2021 Travel Date: Mar, 1, 2021 Rating: 5
Exemplary hotel & staff
This is our 2nd visit to stay here in JH at the Lodge. Even during Covid the staff went out of their way to accommodate us. The room was spotless, the hotel was clean, everyone wore masks, concierge was immensely helpful, maintenance was prompt, luggage assistance, & shuttle service to town was awesome! The bar was a social & friendly place inclusive of staff & patrons. The morning breakfast offered fresh muffins, fruit yogurts, bagels, & breakfast burritos. The dinner options were few, but workable. We are sorry to leave, but look forward to our next visit. We highly recommend The Lodge at Jackson Hole!
- Rooms: 5
- Location: 5
- Service: 5
523edc from: Bozeman, Montana
Trip Type: Friends getaway
Published Date: Mar, 16, 2021 Travel Date: Aug, 1, 2020 Rating: 4
Cute and cuddly
There’s a million places to stay in Jackson Hole but this place got our vote. Individual cabins with two queen beds, a sitting area, large kitchenette with fridge, microwave, dishwasher, and coffee maker. Rooms are quiet since they are separate. Each cabin has a porch and table to sit at. We were very pleased.
4everPSU from: Fort Wayne, Indiana
Trip Type: Couples
Published Date: Feb, 27, 2021 Travel Date: Feb, 1, 2021 Rating: 4
Last minute booking
We had to leave town early and booked online while driving to Jackson from Idaho. The price was fairly reasonable considering it was a Saturday night in February. The room was pretty spacious and had a gas light fireplace. Nice bathroom with a large shower. The only negative was the people who gathered around the door we had to go in and out of to smoke! Happened every time- we were parked around back. They block the doorway and we had to walk through the cloud of smoke.
Trip Type: Family
Published Date: Jan, 5, 2021 Travel Date: Dec, 1, 2020 Rating: 5
We visited The Lodge in late December. We had an amazing time. The staff were all friendly the resort was nice. Carpet looked brand new & the hotel smelled amazing. Reading these other reviews has me wondering if they were at a different resort. We would 10/10 stay again.