NPR Reviews Provided by
The Lodge at Jackson Hole
TripAdvisor Traveler Rating: 1466 reviews
Great even if you're not skiing!
User: AvidTraveler48 from: Walnut Creek, Ca
Trip Type: Couples
Published Date: Feb, 19, 2019
Travel Date: Feb, 1, 2019
Rating: 5
We're here for 3 nights on a ski tour. Our room is large, comfortable & quiet. The complete remodel was done 5 yrs ago and it's a beautiful, quality result. A lounge & bar at night turns into full breakfast in the morning. The staff is friendly & willing to please. And the pool & hot tubs (one a soaking tub) are well-maintained & just a wonderful unexpected amenity. Overall, this hotel is a great value for 4-star quality.

Great hotel with excellent service
User: H1609TPmichaelm from: Albany, New York
Trip Type: Couples
Published Date: Feb, 17, 2019
Travel Date: Feb, 1, 2019
Rating: 5
This is a great place to stay while in Jackson. I was there to ski and they offer a daily shuttle to and from the mountain twice a day. The hotel staff was very friendly and helpful in every department. The hotel is a short shuttle ride to the town and the shuttle drivers were never very far away when we needed a ride. They offer breakfast every morning which was very good and made getting ready to ski that much easier. They have a heated pool, outdoor hot tub and sauna which were nice amenities after a day of skiing. I would recommend this hotel and would definitely stay there again.
Subratings:

Rude and unflexible
User: ThomasZ1740 from: Portland, Oregon
Trip Type: Couples
Published Date: Feb, 13, 2019
Travel Date: Feb, 1, 2019
Rating: 1
Bad weather made our travel to Jackson impossible. Roads were closed and so we unfortunately needed to cancel our stay with them. Booked through Expedia their fares are non refundable. I have never seen seen such rudeness and inflexibility when I called them and the policy they hide behind made rebooking/refunds impossible. I can only recommend to get travel insurance when staying with them or book a different property which offers more flexibility.

Excellent hotel
User: SharafD from: Houston, Texas
Trip Type: Couples
Published Date: Feb, 3, 2019
Travel Date: Feb, 1, 2019
Rating: 5
Location: Its well located, near the main thoroughfare, but 20 minutes walking distance to the Town Square. A bit away from the local restaurant hub. Facility: Very wild , log hotel type feeling with a number of “ bears “ all around. Getting off the second elevator there is a couple of brars climbing up, which is pleasant to see across the window. Rooms are generally warm, we didn’t need the “ fireplace upgrade “ , but otherwise well appolnted, nice bathroom and a microwave and fridge were handy. Service: Generally well, helpful Activities: They were enthusiastic in selling these, helpful again but sold us sn activity we could not manage, or they couldn’t rather, with our departure/ check out time, and eventually we lost the fees paid for it.
Subratings:

Relaxing and pretty stay at the Lodge at Jackson Hole
User: Macy_Ava_Mom from: Houston, Texas
Published Date: Jan, 30, 2019
Travel Date: Jan, 1, 2019
Rating: 5
Staff was friendly and attentive. Very convenient shuttle that provided free transportation to/from airport and around town. Located close to main area of town. Easy to arrange pick up and drop off. Free hot breakfast provided for guests. Well equipped 24 hr gym. Booked a room with a fireplace that was beautiful, quiet, and romantic. Would stay here again!

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