NPR Reviews Provided by
Holiday Inn Express Klamath Redwood Nt'l Park Area
TripAdvisor Traveler Rating: 485 reviews
Took my money even though they were closed!!
User: Danielle U from:
Trip Type: Couples
Published Date: Sep, 10, 2020
Travel Date: Sep, 1, 2020
Rating: 1
I booked this hotel more than an month ago for Labor Day weekend and paid in full for 2 nights. After driving 12 hours and arriving close to midnight we found the hotel completely closed!! Being a holiday weekend, we spent nearly 2 hours searching for a replacement hotel and finally found the last room available in a 100mile radius. I've now read other reviews from people who had the same experience... these people seem to have had the same issue BEFORE I even made my reservation, yet the Hotel was more than happy to take my $500+ WHILE THEY WERE SHUT DOWN!! I am absolutely disgusted and will never stay at another IHG property.

WTF Closed hotel and never notified us!!!
User: VAfamilyO from: Denver, Colorado
Trip Type: Family
Published Date: Aug, 10, 2020
Travel Date: Aug, 1, 2020
Rating: 1
Zero stars - awful! It would have been much appreciated after flying across country and driving almost seven hours to get here to TELL us the hotel room we reserved online as IHG members that the Holiday Inn Express in Klamath as closed. No one answered the phone or door when we arrived. We had to drive fifty miles to find another hotel in an area with NO cell service - very dangerous!!! I am furious. I called customer service when I got to my next replacement hotel, which by the way was a lot more expensive, and their call center in Jamaica refused to help me in Any way. Stay far away from this hotel - AWFUL!

Hotel not open and did not tell me
User: KinderFights from:
Trip Type: Couples
Published Date: Aug, 10, 2020
Travel Date: Aug, 1, 2020
Rating: 1
Had a reservation made 4 months ago and I show up today to find the hotel closed. My reservations were never cancelled, I never got any sort of notice on anything. Terrible. Had to drive an additional hour to find lodging.

I wouldn’t stay here in the future if it were free!
User: ambrylee from: Casper, Wyoming
Published Date: Jul, 1, 2020
Travel Date: Jul, 1, 2020
Rating: 1
My daughter & I have had reservations for nearly 3 months, but 2 days prior to our stay, the hotel cancels our reservation. TWO DAYS. There’s nothing available left to book in the area on such short notice. Their email states that they are going to be closed, but Expedia says they’re sold out. Either way... TERRIBLE way to conduct business!

Very nice hotel
User: Steve F from: Nunica, Michigan
Published Date: Apr, 11, 2020
Travel Date: Sep, 1, 2019
Rating: 5
Nice size room with a large walk-in shower. Very comfortable room and beds. Included sitting chair and a desk and chair for computer work. Right on HWY 101 so convenient when you are traveling down that highway to see the redwoods. Restaurant attched along with a casino. We were there in Sept. and it was quiet even though our room was on the highway side.
Subratings:

© TripAdvisor 2020