NPR Reviews Provided by
Ramada by Wyndham Keystone Near Mt Rushmore
Never again
User:
Bridgid C from:
Trip Type: Family
Published Date: Nov, 1, 2024 Travel Date: Oct, 1, 2024 Rating: 1 We went and stayed one night. Was transferred to this hotel because the other one was closed for the season. Well got in our room and the shower floor had a hole in it. The pool looked green the pool deck looked moldy. The window in our room was broke and the screen was falling out told the night person and the morning person and they did nothing I talked to the AGM and we got half our money back. Oh the food we had was gross also.
Tiny Tiny Room
User:
Happyinmissouri from: Maryville Missouri
Trip Type: Family
Published Date: Oct, 18, 2024 Travel Date: Oct, 1, 2024 Rating: 2 King room was decorated nicely, but very tiny. There was a roach on the ceiling, the fridge was crammed in a corner so that the door would not even open all the way. Barely any place to put luggage for 2 people. Very poor lighting in the bathroom. TV was on the wall in the corner above the bed, so you have to duck your head when you go around the bed so you don't bump the TV. Gentleman at check-out the next morning didn't even ask us about our stay. The attached restaurant is very nice and has good food. Would eat there again, but will no stay at the hotel.
Not good!
User:
Lynn K from:
Trip Type: Couples
Published Date: Sep, 26, 2024 Travel Date: Sep, 1, 2024 Rating: 2 Hotel was very dirty especially the flooring would not take shoes off also the hotel smelled like floral room spray to mask odors !!
Bathroom drained slowly.
The bed linens seemed clean but the furniture was worn and torn!! It did have a hair dryer and plenty of towels minimal soap and shampoo.
Hotel needs help!!!!
One night in Keystone
User:
Btimes2605 from: Bismarck, North Dakota
Trip Type: Friends getaway
Published Date: Sep, 10, 2024 Travel Date: Sep, 1, 2024 Rating: 4 Great location, we walked everywhere while we were in town and we were never too far away from our room. The room itself was smaller than we had thought or what we saw on the pictures. To be fair, we were there one night to sleep, and then move on with our travels. Staff was nice and helpful.
No cancellation policy
User:
998barbp from: Wyocena, Wisconsin
Trip Type: Couples
Published Date: Sep, 8, 2024 Travel Date: Sep, 1, 2024 Rating: 1 Due to a death in our family we had to cancel our trip. We had several other hotels reserved and they all let us cancel with full refund. This hotel has a NO cancellation policy. Just terrible