NPR Reviews Provided by
Ramada by Wyndham Keystone Near Mt Rushmore
Published Date: May, 26, 2022 Travel Date: May, 1, 2022 Rating: 2
Small room with LOW toilet but Fire Drill will get you up early!
Baymont transferred our reservation to Ramada due to remodeling issues. Very disappointed with the small room as you had to bend your head to skinny around the hanging TV to get to other side of bed. The toilet was so low to the floor you felt like you were falling down but you could lower the ironing board hanging on the wall to do you ironing while sitting on the throne. Two ice machines were broken making it difficult to locate ice. Fire alarm went off as we had just gone to bed with no clear direction on what we needed to do or if it was safe to go back to our room. Close to a number of our destinations and some good food/menu options on the Boardwalk within walking distance. Garbage laying in hallways and outside the doors that guests would discard. Would not stay here again.
- Rooms: 2
- Value: 2
- Sleep Quality: 3
- Location: 5
- Cleanliness: 3
- Service: 3
Published Date: May, 25, 2022 Travel Date: May, 1, 2022 Rating: 1
Key cards stopped working frequently. No WiFi. Loud ice machine during night and early morning. Bathtub very damaged and gross. Hot tub had clumps of hair in it. The location and staff were great………..
- Rooms: 3
- Value: 2
- Sleep Quality: 1
- Location: 5
- Cleanliness: 2
- Service: 5
Steve S from:
Trip Type: Couples
Published Date: May, 5, 2022 Travel Date: May, 1, 2022 Rating: 1
Rip-off hotel. Advertised Breakfast...Restaurant...Room Service.
None of these amenities exist. Could NOT EVEN GET COFFEE!!!
Asked for a manager and he refused to identify himself...he was so embarrassed by the poor service.
He said "Jim" is all you need to know.
AVOID THIS HOTEL!!!!
OLD AND FILTHY
Mige14 from: Miami, Florida
Trip Type: Family
Published Date: Oct, 31, 2021 Travel Date: Oct, 1, 2021 Rating: 2
Very noisy hotel
Not room services
Breakfast was horrible every day
Pool area was omg !!
Many others places to stay around much better
Location is good
Very poor hotel not restaurant or food service at all
This is not a family hotel this is a motel for one night
NITrussler_65- from: Altus, Oklahoma
Published Date: Oct, 12, 2021 Travel Date: Oct, 1, 2021 Rating: 4
Really enjoyed my stay except that they shut down the internet about 12am. It comes back up at 8 am. It was a problem because I can't sleep all night. Other than that. I really enjoyed the service, the room and the staff was really nice.
- Rooms: 4
- Value: 4
- Sleep Quality: 4
- Location: 4
- Cleanliness: 4
- Service: 4