NPR Reviews Provided by
Snake River Park
Published Date: Oct, 31, 2020 Travel Date: Oct, 1, 2020 Rating: 2
I never got to stay here. You see one week before our anticipated arrival, my son suddenly and tragically passed away. For obvious reasons my trip was cancelled. When we called to cancel the reservation and explained the gut wrenching reason our trip was cancelled, this KOA refused to refund the $135 dollar deposit. Not only were we not going during their high season, they still had a weeks notice. You would think that if a reservation had to be cancelled due to such a heart wrenching reason they would have shown some level of compassion, however these folks explicitly stated, "Sorry, this is our policy." So in the middle of my horrific grief, these guys gave me an extra jab. Way to go Snake River KOA. I have read other reviews where unavoidable cancellations happened due to a covid diagnosis and those foks were not refunded either. Where has humanity sunk to that there is no empathy and compassion, but it's all about money. In reality they very well may have still rented the cabin and therefore received double payment. I have stayed in many KOAs, but have never dealt with one with so little desire to exercise common courtesy customer service. I plan to visit Jackson in 2021, however I will not give this outfit the time of day, nor will I recommend them to anyone. I'm sure this review isn't going to hurt their business any, but hopefully folks will be aware and prepared for what could happen should they have to suddenly cancel due to a sudden emergcy.
pjmdvm from: Atlanta, Georgia
Trip Type: Couples
Published Date: Oct, 12, 2020 Travel Date: Oct, 1, 2020 Rating: 5
First time staying in a KOA cabin.. it was a Delux Cabin with full bathtub/shower, patio, grill, microwave, A/C, heat, and mini-frig. Arrived after hours and picked up keys on the board. Cabin was very clean with towels, linens, shampoo, and paper products. Just a minute walk down to the Snake River. (Bring towels for the river, though.) Very quiet campground despite being somewhat full. Stayed 2 nights. Cabin slept 5, but it was just 2 of us. Great for kids. Heat in all rooms on separate thermostat. Windows in all rooms. Secure doors between rooms. One parking spot directly in front of your cabin. Very impressed. About 20 minutes to Jackson and 10 more to the national park.
443sherrym from: Petaluma, California
Trip Type: Couples
Published Date: Oct, 2, 2020 Travel Date: Oct, 1, 2020 Rating: 1
High Priced for a Parking Spot
This park was very expensive ($83/night)for a KOA. We were surprised to find our RV site for a three night stay barely large enough to accommodate our 28 foot RV with the side awning extended. Only about 5 feet between the back of our RV and the RV behind us. Thankfully our trip was devoted to visiting the beautiful countryside around Jackson. It appears this KOA caters to the cabins they have and the RV sites are inconsequential.
Ashley_B1299 from: Aliquippa, Pennsylvania
Trip Type: Friends getaway
Published Date: Oct, 2, 2020 Travel Date: Jun, 1, 2020 Rating: 5
Talk About River Access
Our cabin had steps right outside the door for access to the Snake River. As the stars came out we sat at a picnic table down by the river and enjoyed the tranquility. Our cabin was comfortable and the perfect size for 3 people. The bathrooms were clean and well kept.
SeattleSunRay from: Seattle
Published Date: Oct, 2, 2020 Travel Date: Sep, 1, 2020 Rating: 4
Bathrooms need some love!
Tons of cabins surrounding the entire property, our kids had a great time playing down by the river. Very quiet and well kept grounds. The bathroom we used for showers had water all over the floor and was pretty gross. It's nice they have garbage pick up for you so you don't have to haul it out. Only like 5-10 minutes from the BIRD so go there for a fun happy hour with a great view.