NPR Reviews Provided by
Jenny Lake Lodge
TripAdvisor Traveler Rating: 538 reviews
Disappointed!!!!
User: Celebratinglife from: USA
Trip Type: Family
Published Date: Sep, 5, 2022
Travel Date: Sep, 1, 2022
Rating: 1
Agree with previous poster about over inflated meal value for exorbitant gratuity. If you don’t you will be bullied. Yes, I said bullied! This place may have a great location, but for $1300 a night don’t expect a clean mold free bathroom. When brought to the front desk’s attention all they said was “oh”. ….Enough said!!!

Splendid
User: destinysbride from:
Trip Type: Couples
Published Date: Sep, 3, 2022
Travel Date: Aug, 1, 2022
Rating: 5
What an amazing place to get away from this crazy crazy world and find peace and tranquility surrounded by Mother Natures Artistry. I wanted peace, to breathe clean refreshing air and I got all of that in spades. I love this place!! Food amazing, staff amazing. Service outstanding. Rustic as it should be, and wildlife all around. FYI the starry nights are spectacular!! Thank you Jenny Lake Lodge for giving me exactly what I needed to unwind.
Subratings:

One star cabin in a five star location
User: 828MarkM828 from: Houston, Texas
Trip Type: Couples
Published Date: Sep, 1, 2022
Travel Date: Aug, 1, 2022
Rating: 3
Overall a bit of a disappointment. I know this is considered blasphemy but the truth needs to get out so they fix things. In case you don't know, the "Lodge" is a dinning room with attached living room. You stay in one of the un-airconditioned cabins, all of which need to be replaced. We had a stand alone cabin with king bed. The bathroom was so small they had to put the TP holded on the back of the cabinet door. We needed a fan in the open window to get the room cooled down at night and I didn't turn it off until 3:00AM. Occasionally smoke from the fireplace at the lodge would blow our way requiring we close the windows. Of course you can't close the drapes on open windows so, anyone strolling by can peek inside and of course you hear every conversation. The included Dinner was bad the first night and very good the next night. They present you with a "check" so you know how much to tip (not included) and purposely inflate the value to generate high gratuities. We ate at highly rated restaurants in Jackson so I know the prices in the area and Jenny Lake basically doubled the meal value to over $200 for the two of us. Even breakfast was "valued" at $35 each just to get the tips. I'm sure my bowl of oatmeal and fruit would probably cost $12-$15 at the most expensive place I can imagine. The only way to justify the $1000 a night cost would be if you took advantage of every amenity they offered like horseback riding and other programs. The cabins are just not worth it and if they were in some other boring location you'd have to pay me to stay in one. OK...it's the Tetons and the location is fabulous but for that kind of money I'd consider other great locations with 5 star accommodations. I priced Gateway Canyons and the Ritz in Beaver Creek and they came in well under. If you must have a cabin in the trees check out Legion Lake Lodge in Custer State park area of the Black Hills. Those cabins are gorgeous and way less money. They need to tear down the old cabins and put in some new state of the art log homes/cabins or I fear floks will soon tire of old Jenny Lake.
Subratings:

A Fabulous Week at the Lodge
User: Robert T from: New York City, New York
Trip Type: Couples
Published Date: Aug, 19, 2022
Travel Date: Aug, 1, 2022
Rating: 5
An outstanding accommodation and restaurant in the Grand Teton National Park. The location is great only surpassed by the staff at the resort. Everyone from restaurant staff to housekeeping to the wranglers at the horse stables were great especially Shelby, Stephanie in the restaurant and Kiki at the stables. Rooms are very comfortable especially given you are in the wilderness. We had deer and coyote walk in front of our cabin and wildlife sounds overnight. A truly unique experience especially for someone who is definitely not the camper type and a big city boy.
Subratings:

Second Visit Didn't Live Up to the First One
User: FREEquentFlyer66 from: Fairfax, Virginia
Trip Type: Family
Published Date: Aug, 15, 2022
Travel Date: Aug, 1, 2022
Rating: 4
This was our second trip to stay at the Jenny Lake Lodge...the first one being 8 years ago. We had such an enjoyable time the first time, we made a point of returning when we were back in the area. The cabins here are really comfortable and all have some form of a view of the mountains. The staff is some of the best you will ever encounter at any resort...not to mention at lodging within a National Park. The extras like horseback riding and daily events are really special. And the creme de la creme is the promise of a gourmet breakfast and five course dinner at the AAA Four-Diamond restaurant. But, if I am honest and avoid trying to convince myself that I didn't get taken, I have to say that both dinners we had on this latest visit were actually a bit disappointing. Maybe it was the nights we visited. Maybe we made the wrong choices. But overall, I don't believe that the meals any of the three of us ate were worth the $115 price tag (before drinks and tips) that they have affixed to the five-course meal. Had the servers not been so amazing, I probably would have (and probably should have) complained. Nonetheless, this is only one part of the stay at Jenny Lake Lodge, but it is a big part of why we decided to return. I will add that the breakfasts were quite phenomenal...but they are just breakfast. Hopefully it was just a couple bad nights and not the norm. And hopefully others reviewing the food aren't giving fabulous marks simply because of the rather high price tag...because nobody wants to feel like they overpaid for something, do they?
Subratings:

© TripAdvisor 2022