NPR Reviews Provided by
Jenny Lake Lodge
Published Date: Apr, 13, 2021 Travel Date: Apr, 1, 2021 Rating: 1
Avoid if you are concerned about your trip being cancelled due to Covid restrictions.
My wife and I were looking forward to visiting three National Parks (Grand Tetons, Yellowstone and Glacier) in June of 2021. However due to Covid-19 restrictions in Yellowstone, the lodge at Yellowstone National Park cancelled our stay. When I contacted the Jenny Lake Lodge and explained the situation, I was notified that they were still going to charge me a $30.00 cancellation fee as they are still open (albeit, with greatly reduced services). I was aware when I booked the reservation that they had a $30.00 cancellation fee, but I believe that under these circumstances that they should have waved that fee as did Xanterra at the other two resorts. For the price I was going to pay, they aren't even providing me with turn down service and they can't guarantee that their restaurants will be open for dining during my visit. Shame on the Grand Teton Lodge Company for treating their potential patrons this way.
I tried reaching out to Alex Klein (VP and General Manager - Grand Teton Lodge Company), but he has chosen to ignore me. Next year, when we are able to book our reservations again, I will be looking at other accomodations in the area.
Chevyjlewis from: Saint Louis, Missouri
Trip Type: Family
Published Date: Jul, 19, 2020 Travel Date: Jul, 1, 2020 Rating: 3
Basic cabin. Apparently built in the 1930s. We think the floor was also cleaned last in the 1930s. The cabin had a smell also. At first we thought it was moth balls. Then we chalked it up to it just being an old cabin. Location was great if you like Coulter bay. The old log Cabins were neat to spend a few days in. It was a little hot with no air. I wish they were cleaner especially during covid.
notveryportable from: Seattle, Washington
Published Date: Oct, 1, 2019 Travel Date: Sep, 1, 2019 Rating: 1
We stopped at the lodge around 1:30 p.m. We were hoping to have lunch but the dining room was closed. The woman at the front desk was stunningly rude! They have a small gift shop but it only has chocolate. We were very hungry and asked if there is ANY food nearby. She huffed and rolled her eyes and said we would have to drive by to Moose. We found out later that day there is TONS of food close by at the Jenny Lake visitor’s center. Maybe it was because we weren’t guests of the lodge but I could not believe how unfriendly the Lodge staff were (both women we encountered). I also heard the desk person be rude and dismissive to someone who was checking in!
Pat D from: Lafayette, Indiana
Trip Type: Couples
Published Date: Sep, 29, 2019 Travel Date: Sep, 1, 2019 Rating: 5
Return year after year
If you want to stay in the heart of Grand Teton National Park, have a log cabin experience with all the amenities, and enjoy gourmet meals onsite, Jenny Lake Lodge is for you. It is a well maintained property with outstanding staff. We return in late September every year and stay for a full week. Unlike the other in-park accommodations, Jenny Lake Lodge is quiet and serene...no busloads of visitors. Bikes are provided to overnight guests and horseback riding through park trails is available.
Neal S from: South Lake Tahoe, California
Published Date: Sep, 24, 2019 Travel Date: Sep, 1, 2019 Rating: 3
A NICE RESPITE
There are a lot of pretty sites in the Tetons. We kept looking for a place to get a Bloody Mary and rest tired feet and maybe sit on the deck overlooking the water. We thought there was an overlook at Jenny Lake. There is an overlook but no deck… it’s just a place to park and walk the grounds and then go inside the Lodge. We stopped at the lodge; inside anyhow because they had a bar and small restaurant inside there is a lounge area with fireplace and comfy chairs, and tables in a restaurant which serves a limited food menu plus an array of specialty cocktails including their signature Bloody Mary…..I really wanted a Bloody Mary. Well, tha BM was nothing very special but it was a good Bloody Mary. Anyway we sat in the lounge and looked out at the mountaintop... found out that there was a deck that overlooks the water at Jackson lodge where we go next. Accommodating and polite service, so far all the people we’ve met are all very pleasant, and we enjoyed the rest stop in a very comfortable lounge.
- Rooms: 3
- Location: 4
- Service: 3