NPR Reviews Provided by
Bar Harbor Grand Hotel
TripAdvisor Traveler Rating: 1703 reviews
clean rooms, great stay
User: tm_travels818 from: Massachusetts
Published Date: Jan, 8, 2020
Travel Date: Jun, 1, 2019
Rating: 5
Our room was very clean and larger than expected. The hotel is within walking distance to the shops and restaurants downtown. Breakfast every morning was included and not bad– a typical hotel breakfast. We had a great time and highly recommend this hotel.
Subratings:

Well-appointed, Reasonably Priced Lodging
User: Susan W from: Austin, Texas
Published Date: Nov, 10, 2019
Travel Date: Nov, 1, 2019
Rating: 5
We stayed five nights in the first week of November while visiting family in Bar Harbor. The location is within walking distance of several great restaurants and pubs, which was really convenient because parking in limited in the downtown area. The room was good-sized, with adequate seating for three (amazing!). The rooms are furnished with mini-split AC/heating units, so you can keep a climate that's comfortable to you. We had a king size bed with a down comforter--we turned the heat off at night (temperatures were in the 20s and 30s) and were cozy and comfortable. Everything was squeaky clean, and a minor plumbing issue was resolved promptly. The included breakfast was pretty good as such things go. Check in and check out were very easy, and all the staff members we dealt with were cordial. When we checked out, the staff gave us a gift bag that included two aluminium water bottles, some specialty teas, and some really great, locally packaged trail mix. We have used several different Bar Harbor lodging options in the past, including a luxury hotel and B&Bs. The Grand was a great fit for our needs: a clean, comfortable hotel with modern plumbing and a great location. We will definitely book at the Grand when we return to Bar Harbor.
Subratings:

Nice rooms but bad attitude.
User: blobhm from:
Published Date: Nov, 6, 2019
Travel Date: Nov, 1, 2019
Rating: 2
We stayed 2 nights in early November. Since our stay with them hinged on them being able to keep our bags after check out for a couple of days while we camped out in the national park, we wrote to them before booking. They agreed over email, but refused to honor the agreement when we arrived. We were rudely told that their staff must have misread, that there was nothing they could do for us, that they could not take responsibility for their 30 staff members if something was to happen to our bags, and then they charged us $50 to keep our bags in one of their unbooked rooms. Outrageous attitude, and very rude manager. We will not stay again.
Subratings:

consistently good rooms and friendly staff
User: pammy2525 from: Charlestown, New Hampshire
Published Date: Nov, 6, 2019
Travel Date: Oct, 1, 2019
Rating: 5
Back to the Grand for the Halloween week; the third time in as many years. The front desk staff was friendly and made check-in and -out very quick. Room was clean, beds comfy and housekeeping staff efficient. The breakfast is consistently good with hot and cold options. The dining room attendant, Shondra, kept all choices well stocked and was friendly. Always a pleasure to see her. Great location, just a short walk to the town pier and shops along the way.
Subratings:

Great Hotel!
User: RagtopMan from: Clearwater, Florida
Published Date: Nov, 5, 2019
Travel Date: Jul, 1, 2019
Rating: 5
Great Place close to downtown. Nice rooms and great cookies! Breakfast is ok. Would be much better with real silverware and plates. Been staying there for years now and highly recommend! Going again next year.

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