NPR Reviews Provided by
Denali Bluffs Hotel
TripAdvisor Traveler Rating: 973 reviews
Choose A Different Place to Stay
User: Mary S from:
Trip Type: Couples
Published Date: Nov, 10, 2022
Travel Date: Sep, 1, 2022
Rating: 2
Choose another place! We booked 10 months prior to our stay and paid for it at that time. We paid extra to get a specific style room in a specific area. 3 days prior to our check in day, we were notified that our room was no longer available. We had to stay in a much less desirable room and less desirable location. We got some of our money back but not all of it. In addition, my luggage was sent to the wrong room. It took a while to find it. Used bars of soap were on the grounds during our entire stay; no one bothered to pick them up. We will not stay here again.

Beautiful Views and Rooms
User: Lisa H from: South Berwick, Maine
Trip Type: Couples
Published Date: Oct, 19, 2022
Travel Date: Aug, 1, 2022
Rating: 3
We stayed here for 2 nights during our land tour and we had a great time. There wasn't a lot to do here, but it was within walking distance to downtown Denali, where there was food and shopping. Our room was small, but very nice. The only issue we had was that it was raining pretty hard when we arrived by bus so our luggage got soaked while we waiting for it to be delivered to our room. The restaurant wouldn't accommodate our tour group when we returned from our excursion to Denali State Park which was unfortunate. The food we had from the cafe was very good. They were also decorated for Christmas while we were there and Santa visited the lobby to celebrate Christmas in the Parks.
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Beautiful Views, Excellent Luggage and Shuttle Services
User: jbgoldst from: San Mateo, California
Trip Type: Couples
Published Date: Oct, 17, 2022
Travel Date: Aug, 1, 2022
Rating: 5
My wife and I stayed at Denali Bluffs Hotel for two nights during our honeymoon trip in August and we loved our experience. The luggage service was fantastic – we traveled via Alaska Railroad from Anchorage to Denali, and the hotel staff picked up our suitcases from our arriving train and delivered them directly to our hotel room. We received the same experience on departure, as hotel staff transported our suitcases onto our train heading on to Fairbanks. In addition, the hotel shuttle service was convenient and timely, driving a loop between the hotel, a restaurant hub, the train depot, and the National Park entrance every hour throughout the day. Our room was clean and provided a beautiful nature view; most of the rooms, ours included, faced west towards Denali and the mountain range. The hotel included a small restaurant and bar with a good albeit limited dinner menu, as well as a café to pick up breakfast and snacks for a day of hiking. There is also a restaurant hub about a 10-minute walk away from the hotel, but we were satisfied with the in-hotel options. Overall, we thoroughly enjoyed our stay and would highly recommend Denali Bluffs Hotel to anyone visiting Denali National Park.
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Awful place to star
User: bvstrisha98 from: Tehachapi, California
Published Date: Oct, 10, 2022
Travel Date: Aug, 1, 2022
Rating: 1
The worse hotel I've ever stayed. We were part of a tour gp. and no choice to stay elsewhere. At least half the staff were rude, the room was nasty, the restaurant was inadequate. We found old, smelly food in the room refrigerator and when I went to toss the food out, the only trashcan I found was in the lobby and it was full to the brim. The hot & cold water taps were reversed, the room had unsuccessfully been turned into a handicap room (we're not handicapped), we couldn't open the room door if the bathroom door was open b/c of the conversion. We had no washcloths and when I went to the lobby and ask for them, the person behind the desk rudely said they were in the room and I just hadn't seen them (not true). The restaurant was inadequate for the amount of people staying at the hotel, they ran out of most food items on the menu (don't let the food pictures conceive you). We didn't get the chips that came with the meal and when I ask about the chips, the server looked perplexed and said they didn't have any. However, I noticed the people who ordered the same menu item after we ordered, had chips delivered with their meal. Just a really sad experience all around, I would not recommend.
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cant get into rooms, poor service!
User: MayaJLim from:
Trip Type: Couples
Published Date: Sep, 29, 2022
Travel Date: Sep, 1, 2022
Rating: 2
The views were nice, room was decent and i love that the hotel has shuttle. However, both nights Sept 4 and 5, 2022, we were there, we had to wait 1/2 hour to get into the room. The keys do not work. Walk to the reception desk and was issued new keys. Still do not work and back to the reception desk again. Was told that maintenance will be called. Waited and waited and I saw a cart driven by an employee and wave him down and he was able to return to fix some battery parts. Next night, same story. Back to receptionist desk several times, new keys..etc. but still cant get into the room. Finally the same maintenance guy came back. He said he is aware of the problem and needed new parts. Both nights, we had to make several trips to the reception and both nights, it is at least 1/2 hour to 40 mins wait to get into the room. Your hotel should have shut that room down until the problem is fixed. It is ridiculous to have to wait for so long, walk back and forth to the reception area countless time every night of our stay. By the time we were done each night, there is no time to do a little shopping coz everything is closed by then! I cant said I am impressed with such service. Nobody at the reception area is interested nor concerned about the repeated inconvenience. Not a cheap hotel and yet such terrible service. Never again!
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