I loved these cabins! I’m not a camper or even a “glamper”, but I was so comfortable in these cabins. You get the rustic feel with all of the comfort of a hotel. Location is great— an easy walk downtown to restaurants and shops and a five minute drive to the west entrance of the park. The front desk service is not stellar, but I still didn’t mind. Just be forewarned you will not be able to check in early. Still a great stay!

I stayed here with my son (11 years old) in July on 2 separate occasions, towards the beginning and again at the end of our trip. It was really one of our favorite places to stay. It is a part of the larger Gray Wolf Inns/Suites, so you can have their complimentary breakfast in the main lodging area. The cabin was clean and large, and there are hammocks and firepits outside. It was very quiet and we got one of the spacious suites. I booked this largely because I like to have the option of a kitchen to cook at home while we travel, plus the extra room with a couch. It is indeed pricey, but for me was worth the extra cost so much so that I switched our plan to stay at the hotel part for our last night. They have a small pool and hot tub as well. The people at the front desk (Bradley and Brandon) were both really helpful. It may take awhile to check in if you come at the wrong time, but we were so happy. They also give way ice cream each night (4-6) and they have cute little smores kits that you can roast over the fire pits. I would definitely stay here again.

Firstly, let me say that the location is excellent. That’s what the 2 stars are for. Right on the outskirts of the main strip of West Yellowstone, very easily walkable to lots of nice restaurants and shops. It’s also a very easy and quick drive to the entrance at West Yellowstone. So location wise, it could not be better. The cabin itself is… just OK. It does what it says on the tin. However, it does not reflect the price you pay to stay there at all. Standards of cleanliness are questionable, with hairs on the bedsheets and dead flies on the windowsills. It’s also pretty basic considering the price you pay. The photos on the website are also very misleading. We were expecting a stay in a pretty campground in West Yellowstone, as depicted in the photos. The website does say it’s centrally located but what you don’t see in the pictures is the busy road 10 meters away from the front door of the cabin and your view is ugly hotel buildings and a McDonald’s across the street. It is not the vibe given by the photos online at all. The most disappointing part of our stay here was the staff. They were unenthusiastic, uninterested and generally not very welcoming (with the exception of the maintenance staff, who were very friendly). Our check in clerk looked like he wanted to be anywhere but there. I called on the day we left to ask if I could buy one of the West Yellowstone mugs that were in the cabin, I was told this would be possible and it would be added onto my final bill, I could go and collect the mug from the reception at checkout. At check out, as I walked into the building, a member of staff walked out past me. I then approached the checkout desk, where there was nobody there. I waited a good five minutes with absolutely nobody to be seen. Eventually, the girl who walked past me as I walked into the building, came back and sat behind the checkout desk and looked at me. I explained I was there to collect my mug and she said ‘well there’s one up there on the shelf, take that one’ in a very disinterested tone. Frustratingly, they also leave stuffed animals in the rooms (on the beds!) which are to be purchased. Other items are also in the room, such as books, which are clearly labeled to be left in the cabin. The stuffed animals are not clearly labelled. There is, apparently, a small price tag at the top of the label, which I did not see (and I did look! So it’s definitely not obvious). Subsequently, my daughter kept the bear and we were issued with a $25 charge on our room after we had left. Annoying, but our mistake I guess. We have stayed in plenty of hotels/ guesthouses where they leave gifts for children so it didn’t seem strange to me that this would be the case here. I called the hotel after checkout to question what the charge was for and I asked why stuffed toys were left in the rooms to be purchased. For sale in the reception area? Fine and normal. In the actual rooms, left on the beds? Not normal at all and very sneaky. I didn’t really get an answer. I asked the girl on the phone if in future toys etc to be purchased could not be left on the beds or indeed even in the cabin- totally unnecessary - and was literally just told ‘no’. Nothing else, just no. I got an ‘I’m sorry you didn’t see the price’ in a sarcastic tone. A fair point, maybe, but a very rude exchange. We had a great time in West Yellowstone/ Yellowstone National Park but the overall experience at Explorer Cabins was very disappointing. The attitude of the staff in particular lets this place down hugely. They don’t seem to care and they act like they wish they were someplace else. As this was the opening weekend of the season I dread to think how they’ll feel in peak summer! I wish we had gone with one of the many other (in some cases cheaper) options as this was 100% not worth the money.

Great for three people. Stayed in early May with two friends who are a couple. They had the main bedroom and I took the other, which was pretty small. The living area and fireplace are nice. Good location - easy walk to W Yellowstone downtown but quieter. They kept trees between the cabins, which gives it more of a woodsy feel even though it is in town. Liked the fire-it's and s'mores. Would be a tight fit for four adults.

We loved our cabin! It was outstanding for the price, which was very reasonable. Great location, clean, well-stocked with the basic items needed for a short stay or upon arrival. Near the Grizzly and Wolf Discovery Center that was a pleasant surprise to visit.