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West Street Hotel
TripAdvisor Traveler Rating: 1004 reviews
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User: alihotelmotel2011 from: Davidson, North Carolina
Trip Type: Family
Published Date: Jul, 11, 2024
Travel Date: Jul, 1, 2024
Rating: 5
This hotel is amazing! I have been to a bunch of hotels and this is number 1 for sure! AMAZING staff who welcome you every time you come in! Rooms are extremely clean and comfortable! In your hallway you will have something called refreshment pantry! ITS AMAZING! There is coffee, dog treats, board games, fruit, and ice! We enjoyed stopping by every morning to grab an apple and a cup of coffee! There is a pub connected to the hotel which is excellent and you could order room service from! I highly recommend the pretzel! Also get greeted by a kind lovely dog named Finn! He is very respectful and adorable! We loved our experience at the West Street Hotel and we will definitely be returning

Beautiful Hotel
User: T2195EQsusanc from:
Trip Type: Couples
Published Date: Jul, 8, 2024
Travel Date: Jul, 1, 2024
Rating: 5
This hotel is perfectly located in Bar Harbor. The room (Harbor view) was perfect and really nice! The staff super friendly and I would definitely recommend it. The rooftop pool was great and we were lucky enough to see the fireworks on the 4th! The rates were definitely pricey but I think for the location (especially parking) it was worth it.

Very enjoyable stay
User: cheryllY5913GO from: Central Florida, Florida
Published Date: Jun, 28, 2024
Travel Date: Jun, 1, 2024
Rating: 4
The best things about this hotel was: 1) View from room 2) Location 3) Staff quality We came here at the end of our trip, having stayed the previous night in a lower price but nicer room -- so our expectations may have been a little out of whack. That being said, the room and facilities were very nice and comfortable and we used them. Our room's balcony had an outstanding view, and we ended up eating 2 meals there. The property's restaurants are surprisingly good: Stewman's and Paddy's. We were walking distance from everything, which was great! We hit tennis balls (they provide nice racquets but dead balls), sat by the pool for a bit, and went up to the rooftop infinity pool to enjoy the view. We used the pantry for coffee and water. Every time we needed something, from silverware to a corkscrew, the staff were right there to help us with a smile. The hotel dogs are a welcome homey touch.
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Eighth Trip to Bar Harbor - We keep returning for Acadia and Bar Harbor
User: SwimFan2012 from: North Carolina
Published Date: Jun, 18, 2024
Travel Date: Jun, 1, 2024
Rating: 5
Second time staying at the West Street Hotel. We stayed in a King With Sleeper Sofa - Oceanfront (2 nights June 14 and 15). We have been to Bar Harbor / Acadia 8 times staying at the Bar Harbor Inn 5x, West Street Hotel 2X and Bar Harbor Hotel 1X. The location and amenities of West Street Hotel are outstanding except for one item. The selection of food items in the on floor pantry was underwhelming at best. The Keurig coffee machine was fine but the remaining items consisted of water bottles, apples, oranges, pears and Kind bars. Hardly a robust spread worthy of a lodging at this price point. The hotel management needs to provide a better selection of food items in the pantry. The on-line reservation lists the pantry as follows: "Also included is complimentary access to our well-stocked guest pantries with beverages and snacks." As mentioned, what was present in the pantry was poor. A small point to an otherwise wonderful lodging, but the management can do better. I understand Paddy's is located adjacent for a dining experience and we did eat there this trip and have eaten there in the past. Nevertheless, for an example of what can be provided at a similar price point as the West Street Hotel you only need to look at the wonderful cornucopia of drink and food items provided at the nearby similarly priced lodging, the Bar Harbor Inn. Their bountiful and complimentary continental breakfast makes the pantry at the West Street Hotel look sad by comparison.
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Fantastic customer service
User: sle3364 from: Rhode Island
Published Date: May, 28, 2024
Travel Date: May, 1, 2024
Rating: 5
I contacted Nicole (the general manager) regarding our reservation. She was so helpful- even moving stuff around so we could book our favorite room. She is a big part of what makes West Street Hotel such a fabulous place to stay. We know our visits to Acadia will be that much more enjoyable because we stay at this wonderful hotel
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