Room was clean and well maintained. The kitchen was well equipped and on the whole a great home base for this beautiful park. The outdoor feature was great as well. The restaurant had great burgers and the staff was attentive and friendly…great experience

The room was clean and spacious. We had a corner room in the lodge with windows on both sides and a big beautiful deck looking over the lake. I highly recommend staying in the lodge. We also ate two meals in the lodge restaurant and the food was delicious! The fries were amazing!

We had made a reservation for a room at the lodge, and a week before our trip, a fire broke out in Chelan on the Lakeshore trail. We called the Ranger station and were advised to stay away from the area as both Evacuation Level 1 and Evacuation Level 3 warnings were in effect in the closely surrounding area. The Ferry informed us they would no longer be dropping us off at the drop-off point due to the fire and fully refunded us our fare. The Lodge, however, initially refused - with a week left and with there still being vacancy at the lodge. They stated that as the week went on, however, depending on the status of the fire, they could consider either a cancellation with refund or a transfer of the reservation to a later date, given that they were not fully booked. I called several times throughout the week for an update on the situation, as the fire in the area grew worse and we continued to be advised against visiting the area. One staff member said she could provide a refund but would have to call me back, and never did. I called several times over the course of the next days and spoke to a different person who said they could transfer my reservation, but she would need to call me back, and she never did either. I called repeatedly in advance of the day we reserved and could not reach anyone. They processed our booking as if we had been there and fully charged us and I cannot get a hold of anyone in regards to a refund. They, did, however, send a follow-up survey asking us how our "stay" was. Lovely. Being the only lodge in the area doesn't mean you have to treat people this way, take their money when you're not fully booked, and ignore them. This was a real shame to see. We would have been happy to move our reservation to another date, but now we will never want to visit and will recommend that others do not reserve with you as well.

We had a spacious room with an OUTSTANDING view of the pristine Lake Chelan at the Stehekin Lodge! There was a terrific variety of delicious food offered at the restaurant (including vegetarian options). The gift shop had a wonderful variety of curios to bring home to remember our glorious three day stay at StehekinLodge.

I went to Stehekin to hike and unwind. I knew the ferry service would not provide me enough time in just one day. The lodge is right by the ferry stop and only a few miles from the hikes I wanted to do. You are unplugged while there...no cell service, no internet, no television. There is a restaurant on site but until summer there is limited service and no dinner service. I do wish microwaves were available for this reason. The rooms in the lodge all have balconies that look out at the mountains and Lake Chelan. I had a King room and besides having a table on the balcony, there was a table with 2 chairs inside. The rooms are very clean and the bed was super comfortable.