NPR Reviews Provided by
Sam18Wil from: Clayton, North Carolina
Trip Type: Family
Published Date: Aug, 3, 2020 Travel Date: Aug, 1, 2020 Rating: 5
Relaxing lodge in the park
After a day of hiking in the Shenandoah National Park, the Skyland was a welcome rest stop for the night. We stayed in a two queen bed room with a balcony overlooking the valley. Perfect for viewing the sunset. The bathrooms had been updated and it had a nice flat screen TV yer retained the charm of a cabin with pine paneling. Definitely a must while in the park! The restaurant was quite good too with a beautiful view.
jgeor from: Hampton, Virginia
Published Date: Aug, 1, 2020 Travel Date: Jul, 1, 2020 Rating: 4
Some of these reviews for Skyland lodging and dining are so negative that I approached our recent two-night stay with a little bit of trepidation, especially during these COVID-19 days. There was, however, no cause for concern. We had a spectacular time at Skyland. Granted, we were there mid-week, so weekend travelers may have different experiences.
- The front desk staff was extremely friendly and helpful.
- The restaurant was generally very good. Due to COVID distancing, there was typically a 20 or 30 minute wait to eat in the main dining room (with the view), but the same menu is offered in the tap room with no wait. Service was a little slow, menu was fairly limited, but all our meals were great.
- There is no shoppette in Skyland. You have to drive 10 miles south to Big Meadows.
- Our room completely exceeded my expectations. It was enormous. I think I could have comfortably lived there for a month. Rustic, clean, charming, with an enormous fireplace, gigantic scenic windows, and a spectacular view.
- There was NO AIR CONDITIONING! In July! A minor inconvenience for a family out and about during the day since the room cools beautifully in the evening with fans, but if there was an elderly or sick family member staying in the room during the day, it would have been a problem.
- No coffee or coffee maker in the room! Bring your morning wakeup!
- No TV in the room! We didn't miss it though.
- Hardware (locks, door knobs) seem to be the originals from 1935! Don't get trapped in the bathroom!
- The weather was so much cooler than eastern Virginia. A true relief from a brutal summer.
We had a great time and can't wait to go back!
- Value: 4
- Sleep Quality: 4
- Service: 5
MYLES K from:
Published Date: Jul, 21, 2020 Travel Date: Jul, 1, 2020 Rating: 5
A FANTASTIC ESCAPE FOR COVID
We stayed at this location last week. Specifically we stayed in the Craigen cabins specifically in room 133. This was a fantastic get away during the pandemic and just what the doctor ordered if you are getting "cabin fever" in your very own home. It's an exceptionally fair price, close to the DC area and will meet all your basic needs and then some. Remember that you are staying at location in a national forest. This is not an all inclusive resort that you would find on a TV commercial, so if that is your goal, this is not the place for you. The room was well appointed, the bathroom was modern, it was clean and very comfortable. If you want, you can book a room with a TV. We found the food at the restaurant to be pretty good at a reasonable price. It's hearty and tasty and the service was great. Do not miss their signature desert blackberry ice cream pie. It's definitely big enough to share, but if you order one, you will order two. Here's how I'll sum this experience up. I travel all over the world for a living and have stayed at many high end hotels. This location perfectly met our needs without ripping us off.
The one comment that I would make, not as a complaint, but as advice is that the rooms do not come with refrigerators or a coffee maker, so I'd strongly encourage that you bring snacks that don't need refrigeration and a coffee maker or electric kettle. This way you wont have to drive over to the shop.
- Sleep Quality: 5
- Cleanliness: 5
- Service: 5
BruceandMichelle from: Orlando, Florida
Published Date: Jul, 19, 2020 Travel Date: Jul, 1, 2020 Rating: 4
We stayed for one night. I had booked a room with two queens. I will say they are doing a good job with covid. There is a dining room however we chose to do take out for safety reasons and ate on the patio. They do have gluten free items identified and the quality was decent - especially given where you are. Keep in mind you are staying in the middle of a national park. The view is fabulous. No fridge in the rooms so hard to bring food that will last. The only option for breakfast is a little coffee shop with basics and nothing gluten free. So now to what didn’t go well: our first room (169) was an older room. Amazing view. There was hair (not ours) on one of the beds. No AC. I went to the front desk and they promised a change. After two hours I went back and said nothing happened can we please have another room. He kindly moved us to 131. This room had been updated and was lovely. It had Ac but it didn’t work. Someone came and realized it was unplugged. We realized that it was unplugged due to the fact that it was broken.
So... ask when you book if the room has been updated and if it has Ac. The people that work there were very nice and wanted us to be happy. You just have to be there because you like the views and the silence of a national park. No WiFi which again is fine! That’s not why we went.
Great sunset spot: head north from the lodge a few miles on your left. Fabulous views
Pave53 from: Shalimar, Florida
Published Date: Jul, 18, 2020 Travel Date: Jul, 1, 2020 Rating: 4
Wonderful National Park
We vacationed at Skyland for 4 days and stayed in a premium Pinnacles room on a senior discount. We hiked during the day and returned to the room in the evening. The view from the room was beautiful. The room had air conditioning and two queen beds. The room is not cleaned daily and if towels are needed, you have to get them delivered by the front desk. They also do not take out the garbage, so if you want it removed, you need to put it outside your room and find another bag. It would seem for the price of the room, daily room service should occur. Otherwise, there is nothing significantly good or bad about the room. Cover-19 has stopped them from having coffee in the room. We brought our own coffee production and were ok with this. However, for those desiring coffee, this would be a major disappointment as the coffee grab and go does not open until 8 am!! I find that totally unacceptable considering the sunrise is 6 am and hikers want to get on the trail before the summer heat makes hiking tougher. That and on the one day we had some of their coffee, it was very weak and not good. On all but one day, we were gone before the Grab and Go opened.
No separate area to rate the restaurant. It is basically a mirror of the restaurant at Big Meadows with nearly the same menu, service quality, prices, and atmosphere. The restaurant does not serve breakfast--thanks Covid-19. The restaurant does social distancing and mask wearing.
We were not really here for the room or restaurant. We were here for the beauty of the National Park and in this there was abundant pleasure. It would only be nicer if the rooms included a little more service for the price. I wonder if the contractor is taking advantage of the National Parks and us visitors. The contractor certainly does the minimum.
I read the other reviews and we also stayed at Big Meadows. If you are here in July, I would seriously consider staying at Skyland with the air conditioning versus staying at Big Meadows. However, at Big Meadows, we did stay in a rustic, less expensive room. If we stay in Shenandoah again, we will most likely find the funding and stay at Skyland.
- Rooms: 3
- Location: 5
- Service: 2