NPR Reviews Provided by
Skyland
TripAdvisor Traveler Rating: 2550 reviews
One Night in Fell Cabin
User: terrence67 from: Pittsburgh, Pennsylvania
Published Date: Nov, 12, 2019
Travel Date: Nov, 1, 2019
Rating: 4
We stayed one night in Fell Cabin. The cabin has three rooms rented separately with a small lobby leading to each room. Ours was a very small one bedroom on the downhill side. Basic, but everything we needed for one night. It was cold out, heaters worked just fine. Linens and towels clean. Other than a few minor housekeeping things (cobwebs, some hair in the bathroom) and a few minor maintenance issues (non-functioning window latch, etc.) it was as expected: cute, quaint, charming, etc., but definitely dated -- especially the furnishings, and the building itself. Also no TV in this unit so beware -- but we knew that going in. Food at the Pollock Dining Room was good, drinks at the Mountain Taproom were good. Views from everywhere amazing, especially right out the door of the cabin. Bottom line: If you adjust your expectations -- some of the cabins are old, non-updated National Park lodgings -- you'll be fine. Would definitely stay again.
Subratings:

Tacky
User: Patrick F from:
Published Date: Oct, 29, 2019
Travel Date: Oct, 1, 2019
Rating: 3
Over the years, the contractors who run the lodge have cheapened it. The furnishings are tacky and prices have gone too high. In addition, there are annoying shortfalls (in room 11, a “premium” room) like a slow draining sink and WiFi so slow in the only place with a connection at all, that you cannot use your browser at all and forget uploading pictures. There are minor annoyances as well (e.g., the coffee service, dim bedside lights). For this I paid close to $300 for one night’s stay? (I never received the email receipt I was promised.) The rooms are clean (except for the fungi in the shower & the non-functional bathroom heater), the views still world class (except in the cabins), food in the dining room is still good, but they have their other priorities wrong: E.g., who needs an iron & ironing board or a big flat screen TV, of all things, in a place like this?
Subratings:

skyland
User: JKJA262 from: Virginia
Published Date: Oct, 29, 2019
Travel Date: Oct, 1, 2019
Rating: 5
Skyland Resort was amazing! The staff, grounds, room, & dining options were wonderful. Our room was comfortable, clean, & with a beautiful view. The bathroom was clean, updated, great shower & water pressure. Quiet restful night & lots of hiking options during the day. The staff was very professional, knowledgeable, & helpful. Dinner was beautifully presented, delicious, & our waitress, Zuki, was delightful & very efficient! Dessert was incredible. Breakfast options included buffet or a la carte. Again, a delicious meal. Everything exceeded our expectations.

Turned Negative into Positive
User: 303frankg from: Provincetown, Massachusetts
Trip Type: Couples
Published Date: Oct, 28, 2019
Travel Date: Oct, 1, 2019
Rating: 4
We stopped at.Skyland on our way down through the Park. Checked in late and found the room to be overwhelmed with either a bleach or chlorine odor. My wife is allergic and immediately had a breathing reaction. As I said this was late when we checked in. Tammy at the desk was extremely apologetic and moved us to another room at the other side of the property and credited the stay. In my opinion that was the correct action. It took over an hour for my wife's system to settle down... wheezing and coughing. I opened some windows in the original unit before we changed rooms and let Tammy know about it right after so the rain forecast would not cause any damage. In their defense I'm sure the housekeeping staff was just trying to provide a clear environment which they did. The room was immaculate but they need to open windows or something. In this case the smell was overwhelming.

OMG - The View
User: 962anthonyp from: Charleston, South Carolina
Trip Type: Couples
Published Date: Oct, 26, 2019
Travel Date: Oct, 1, 2019
Rating: 5
This hotel sits in the National Park. There are trails to see geological wonders just feet from your door. If you are looking for something a bit more adventurous, well, the rangers are right by there and the hotel staff have multiple maps to get you wherever you want to go. When you look out the window of your room - photo attached - you get an amazing view. Not only that, but there is a good restaurant, bar, and coffee shop right next door. The room itself is spotless. There are plenty of places to plug in. No fridge or microwave, but, as stated the restaurant is next door...but it doesn’t open until 7. That was our singular issue, and it really wasn’t. Overall, this was an amazing stay and we would highly recommend it to anyone seeking to do anything in this amazing park.

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