NPR Reviews Provided by
Jasper Inn & Suites
TripAdvisor Traveler Rating: 2010 reviews
Great place
User: MarianneAndersen50 from: Edmonton, Canada
Trip Type: Friends getaway
Published Date: Jun, 19, 2019
Travel Date: Jun, 1, 2019
Rating: 4
Good place to stay in Jasper tucked away in the"back" of town away from the hustle and bustle of the train tracks and Main Street,,but still just a short walk from all of that,would stay there again! Friendly staff, restaurant is good in a pinch,however the breakfast was really good.
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Nice suite
User: Harpo50 from: Southampton
Trip Type: Couples
Published Date: Jun, 17, 2019
Travel Date: May, 1, 2019
Rating: 3
So we arrived hot and tired after a long drive from Banff. We had visited Lake Louise The Parkway Icefield and the Skywalk Viewpoint. The room they gave us was at the back and was dowdy, old fashioned and boiling hot. There were small windows high up that had been obscured by the curtains. No air con, just a fan. If you opened the curtains and window only hot air came in - having the curtains closed felt claustrophobic. I went to reception to complain and they were great they changed our room to a suite with kitchen and lounge. It was ground level and much cooler even though it had air con it didn't work!! Although the bed was very small and there was just one bed we were much happier there. We went to the swimming pool which was lovely and then it went downhill again at the restaurant. No draft beer and a very expensive food.
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Quiet and but not cheap
User: bikerdude76 from: Idaho
Trip Type: Couples
Published Date: Jun, 16, 2019
Travel Date: Jun, 1, 2019
Rating: 3
Older quiet motel off of main drag. Parking is tight, especially in back. Rooms are okay and clean. To access pool means descending to basement level,going under restaurant, and then going up stairs to ground level again. Pool and hot tub we're good. Jasper lodging and food is overpriced.

Outstanding Rooms & Restaurant
User: Debra D from: Oakville, Canada
Trip Type: Couples
Published Date: Jun, 14, 2019
Travel Date: Jun, 1, 2019
Rating: 5
We visited the Jasper Inn and Suites for the third time. We again opted for the loft suite as it is unique and perfect for longer stays. The service at this inn is always excellent and people greet you with a smile at all times. Proximity to town is excellent as it is just a short walk. Both breakfast and dinner experiences were great...prime rib dinner is highly recommended.
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Wedding weekend fail and repeat guests not welcome
User: Navigator605708 from:
Trip Type: Family
Published Date: Jun, 11, 2019
Travel Date: May, 1, 2019
Rating: 3
My new husband and I visit Jasper once for twice a year and always stay at the Jasper Inn formally the Best Western so when we planned our wedding in Jasper naturally we called the Inn to reserve a room block which ended up being 16 rooms all 2 bedroom or queen loft suites which are a bit more pricey plus we booked our own room outside of the wedding block just in case our guests needed the rooms we had set aside. I had been in constant contact with the groups coordinator Lindsey and she was fantastic and made sure all my questions (even the crazy bride ones) were answered. We were very excited for all of our family and friends able to attend and to stay at a place we always stay at. When we checked in the girl was rather rude and when I mentioned that we are the bride and groom with the room block she said nothing and just proceeded to check us in, when some of our family saw us they came in to say hi and chat she seemed rather put out that we were no longer really listening to her but saying hi instead, she was trying to inform us where our room was but since we stay there often and always book the same room we knew where we were going and instead of having her get frustrated at trying to talk to people who were not listening I let her know that we were good. I also asked her to hand out the pamphlets I had already spoken to Lindsey about to our guests and she didn't seem to want to be bothered so I went back the next morning to make sure it was taken care of. The two ladies I spoke to were very nice. The first 2 nights we did not have our room cleaned which was fine we weren't really in there however when it was cleaned on the 3rd day it looked like they had done the bare minimum and left without vacuuming which it needed as there were crumbs and things on the floor in the living room and rose petals up the stairs and in the bedroom. Being as it was our wedding weekend and repeat guests we had high hopes for better treatment or some acknowledgement of our special day.
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