I've stayed at this hotel several times over the years. This past weekend we stayed for two nights in a single bedroom suite with fireplace and kitchen. I love the room layout, as the living room is spacious and comfortable, and i love the wood burning fireplace, which we use every day. The kitchen is well stocked, and well used. The front office staff have been accommodating and friendly upon check-in and check-out. The staff and food at the on-site restaurant are excellent, and a lovely value add to the hotel. My beef with this hotel is the mattresses, which seem to be hit and miss. I've stayed twice since December, and the first bed was comfortable. This past weekend, i could barely get 6 hours sleep as the mattress was like sleeping on the floor. I was up at 5 am after a hard day skiing the day before. I simply could not lay there any longer. Jasper Inn; please fix this. Other than the nights sleep, I'm overall very happy with this hotel and would recommend it to anyone. Just beware the bed!!

We booked two suites for our family and we were delighted with the accommodation. Beds comfy, layout excellent, very nice kitchen with everything you need for a mountain getaway with family. Staff were extremely accommodating and helpful. Highly recommend.

The loft suites are great for families that create that added space. When we come to ski in Jasper we always try to stay here. The kitchens and wood burning fire place make everything a lot better after a long day of skiing. Unfortunately due to COVID the pool and Reataurant were not open but because we had a kitchen was not the big of a deal. The only 2 noticeable downfalls were the smell/exhaust from the resultant coming right into our room creating a very in pleasant smell. The other issue was the loud creeping noises from the floor boards in the loft. It was quite loud in the room below. If you can remember to bring tour own wood. Wood from the gas station can get expensive.

Last minute booking due to a medical issue & couldn’t travel home. Great service at check in, great service at the restaurant, very accommodating, good size room. Will recommend. Food was perfect. Nice beer selection.

We recently stayed at the Jasper Inn for 4 night conducting a ski trip. Having grown up in Edmonton and having stayed at the Jasper Inn many times over the last 30 years I was absolutely delighted when we entered our room and found the tasteful upgrades to our one bedroom kitchen! The kitchen was well equipped and although I had never used a convection/microwave oven I soon realized these things are great operating just like an oven on convection mode. The front desk staff were very friendly and there was no hesitation to provide extra coffee, firelogs and even a special pillow delivered. The room was impeccably clean when we checked in and lots of storage areas/closet to accommodate ski gear. Comfortable bar kitchen style and sofa/easy chair. The front office informed us on check-in how great the prime rib dinner was on Saturdays and encouraged us to book early for take out! The quality of the prime rib dinner did not disappoint absolutely delicious/hot and nice presentation. Jasper Inn is officially our new go to favorite property and we look forward to meeting up with friends and family (especially when pool re-opens) to enjoy a trip anytime of the year! Thanks to all the staff at the property for a wonderful stay. Donna