We were disappointed in our stay at The Crow's Nest for a variety of reasons: - Our room had a Broken window - TV did not work - Wifi barely worked - Shower temperature went from cold to scalding - Bedroom floor slanted - The toilet was stained - Mattress covered in plastic sheeting - There is a fairly steep trail you have to walk up/down from the cabins parking lot to the street One positive note was the on-site Restaurant. Very good food and service. For accommodations, I recommend you stay across the street at the Princess Denali Wilderness Lodge.

Great location - near the NP. Two good restaurants on site. Excellent service from Andreas. The shuttle bus picked us up from railroad station. When we wanted to go to the NP, Andreas again was very obliging. He took us back to the rail station when we were leaving. Nothing was too much trouble. Authentic cosy log cabins. Great memories .

The amazing staff of the Crowsnest are just one reason for my good review. Andres has a gift for getting to know the guests, anticipating needs and providing solutions. Susan too goes above and beyond. The shuttles to and from the Denali visitor center make a car unnecessary. The on-site restaurant is excellent and appears to be a town favorite. Make reservations. The rooms are simple, no fuss comfortable. There can be stairs, and there will be help with luggage. But again...the staff is exceptional.

Our allocated room was substandard 1) shower controls not working; high risk for burn 2) carpet stained 3) Mattress cover torn 4) Toilet lid missing 5) No breakfast facility. Boxed breakfast is expensive and cold 6) Rooms high up climb stairs 7) Expensive hotel We had to request for a change in room which was much better Pros Friendly and helpful staff, Andreas the manager and Daniel

“Rustic” cabins should not be another word for unmaintained cabins that are quite literally falling apart and a health hazard. My husband and I stayed here for our honeymoon ($400 per night for a 4 star cabin, we expected a much different environment). The front door has large gaps between the door and frame, there is trim missing and falling off doors / door frames throughout the cabin, the bathroom sink was in the bedroom not even 1 foot from the bed, which was great when the sewage smell came through the drain, the walls are cracked, the room is slanted, there is plywood under the mattress, the mattress is covered in plastic sheeting so it’s very loud anytime you move, I had to request room service for new towels and trash removal after 3 days of no service (and they did the bare minimum), and my personal favorite was the ceiling covered in black mold in the bathroom and fungus growing in the shower. The ONLY good thing was convenient location to the National park. We tried booking another hotel while there and everything else was booked, which should have been a red flag when j booked that this hotel had availability when everywhere else was sold out. I complained in person and over the phone, management does not care for the health or happiness of their customers. Save your money and go somewhere else.