NPR Reviews Provided by
Running Y Resort
Room didn't meet "resort" quality
User:
curatiod from: Grants Pass, Oregon
Trip Type: Couples
Published Date: Nov, 3, 2024 Travel Date: Nov, 1, 2024 Rating: 3 We booked our stay expecting a resort experience but unfortunately the experience fell short of that goal.
We called on day of check in to see if there was an early check
In option and the desk staff (who were lovely) told us yes we could. Unfortunately we arrived shortly after that to find to a note on the front desk that said "out to lunch" so we had to wait 30 mins in the car until we could check in.
The room was clean, and the bed was comfortable but the room was super dated and sparse and lacking in amenities one would typically expect in a "resort" room. There was no microwave available. There was a super tiny 1 cup Keurig type machine with really small paper cups available but no actual mugs or water glasses. There were 3 bottles of water on the desk that you could purchase for around $3 a piece. We did not purchase the waters. While the bed was comfortable and clean, obtaining sleep was a little difficult because you could hear every door close up and down the hall and voices carried as if they were in our room.
We spend a lot of time in this area and had hoped this could become our go to place to stay. Unfortunately, it fell short on the "resort" quality so we will be searching for another local place for future trips.
A Very Nice, Comfortable Resort
User:
DickfromSeattle from: Seattle, WA
Published Date: Oct, 16, 2024 Travel Date: Oct, 1, 2024 Rating: 4 I'm here for the golf (fantastic!), so I'm not sure what other stuff there is to do. I did see something about zip-lines. Maybe the summertime clients are more inclined for outdoor activities, but the October crowd seems too old for that sort of thing. If you are less than 70, you will be the baby among the oldsters. But so what? The resort is very nice. The rooms are comfy, the dining room cozy. Two complaints: all of the ice machines are broken (Ice available in the bar), and the elevator is the slowest elevator in the universe. I just take the stairs to the 3rd (top) floor.
Subratings:
- Rooms: 4
- Value: 4
- Sleep Quality: 5
- Location: 4
- Cleanliness: 5
- Service: 5
Disappointing
User:
Inspiration284087 from:
Published Date: Sep, 28, 2024 Travel Date: Sep, 1, 2024 Rating: 3 I would not stay at the Running Y Resort again. The grounds are lovely. I'm not a golfer but the course looks great. The real issue was the service. We made reservations at the restaurant when we arrived. They only had an 8 pm slot. We decided to try to get sat earlier and got a table on the patio at about 6. It took 20 minutes to get a server to our table other than a quick drop off of water. We finally got our meal at about 7:40. The kicker is that another party got seated near us at about 7:15 and were told there was no more dinner service. They were having 'kitchen issues'. The resort is pretty remote so you can't just get up and go to another restaurant easily.
Subratings:
- Rooms: 4
- Value: 3
- Sleep Quality: 5
- Location: 4
- Cleanliness: 5
- Service: 2
Valued customer?
User:
sdmt33 from: Albuquerque, New Mexico
Published Date: Aug, 31, 2024 Travel Date: Aug, 1, 2024 Rating: 1 I was unable to make my appointment due to car troubles on the way up. I called about an hour and a half later. I was dealing with my vehicle and being stranded. I asked to rebook, but after I was informed of the "no show" policy with zero tolerance...having my card charged for a service I had no choice but to not make it...well, I will make sure to never book an appointment at this spa again.
Facial cut short by 20 min
User:
Katharine A from:
Published Date: Aug, 29, 2024 Travel Date: Aug, 1, 2024 Rating: 2 I had booked the Ultimate Facial online which was advertised as being 1.5 hrs long however it was only about 1 hr and 10min long and they still charged me the full price. The aesthetician was knowledgeable and provided a relaxing experience however if you’re going to advertise that your service is going to be a certain amount of time long then you should honor that.