NPR Reviews Provided by
Diamond Lake Resort
Jo B from: Longview, Washington
Published Date: Sep, 21, 2023 Travel Date: Sep, 1, 2023 Rating: 1
Don’t Stay Here.
Worse than Motel 6 and more expensive. There were 2 outlets and 2 lights in the entire place - one in the bedroom and one in the bathroom. 2 tiny pillows. No hot water. A big spider in the bathroom. At least our sheets were clean. There are many more accommodations around Crater Lake. Choose one of them.
DON Y from:
Published Date: Sep, 19, 2023 Travel Date: Sep, 1, 2023 Rating: 2
We survived and lived to tell about it.
I will start with the positives, the grounds and views are great. The staff tries to be helpful. Had a nice meal at the restaurant. That is all !!
Most places beg you to write a review after your stay. Not these guys because they know it will be horrible. Their website tries to sell you on the premise that it is a 1920s resort with all modern updates. Not even close except for their new 7 bedroom house. All other rooms, cabins, etc are as shabby as it gets.
Our traveling companions looked at two cabins and could not stand to stay there, then drove to Klamath for something livable. Our room in the S building was just a bit better and we decided to suck it up for two nights to avoid the hassle of following them.
If you decide to stay at Diamond Lake Resort, you have been warned.
Paula D from:
Published Date: Sep, 18, 2023 Travel Date: Sep, 1, 2023 Rating: 1
This place is in bad shape, not worth the price we paid
The lakefront cabin we had reserved had a fantastic view but everything else was really in bad shape, so that we had to ask for another room (luckily one was available and the front desk staff were accommodating). The cabin was dirty, run down, smelly, the bedcover was threadbare and ripped, and the kitchen flue was open to the outside! So cold air and bugs would be coming in all night! The front desk response: "oh we never go in them". Perhaps you should.
The cabin they moved us to was only marginally better. When we took a look at it, it had supposedly been cleaned but the floor was filthy, there was a dirty towel on the floor of the closet. They sent someone in to clean it so we moved there as it was our only choice but the whole resort needs a makeover. The tub floor was stained and in need of repair, the shower curtain was moldy, the walls and inside doors were dirty and chipped, the kitchen cabinets were janky and crooked. Ugh. The place sounded great but "resort" makes it sound 100 times better than it is. Every cabin needs a serious makeover.
And there's no WiFi. This was not mentioned to us prior to checking in. You can't be a resort or conference center without WiFi! And there was no cell coverage. We had to go sit in a nearby gas station parking lot to get WiFi or drive over to Crater Lake.
Given all of the above, the rooms are way overpriced--we paid $336 which is a lot more than the sold out Lodge at Crater Lake (which is much nicer, in a whole different league).
My advice--stay somewhere else.
- Value: 1
- Location: 3
- Service: 3
frank a from:
Published Date: Sep, 6, 2023 Travel Date: Aug, 1, 2023 Rating: 1
This is my first review in Trip Advisor, I felt it was needed. I have been traveling quite a bit over the years and has stayed in some seedy places and never felt a reason to complain. The saying goes, "you get what you pay for". Often cheap motel rooms are what they are, but are at least sanitary to a minimum standard, mine is not high.
Our room was filthy. A wad of hair was stuck to the wall of the shower. The tile in the bath had a traffic pattern where filth was removed by traffic, under the bed was an accumulation of debris. Key and tv remote did not work.
It sure looked like this room has not been thoroughly cleaned for years.
- Value: 1
- Location: 5
- Service: 3
BamaClark from: Kingsport, Tennessee
Trip Type: Couples
Published Date: Sep, 1, 2023 Travel Date: Aug, 1, 2023 Rating: 3
Awesome Staff but Very Dated Facilities
We stayed in the motel section one night while visiting Crater Lake. Staff was friendly and helpful. Food in the restaurant was good. Rooms were dated to the point of being creepy at night. Full-sized bed was on rollers so you had to be careful getting into bed. Linens were clean. Bathroom was mostly clean but had obviously had a hard life. Keurig coffee maker and in-room fridge both worked. Note there is no internet connectivity on the property and no cell service in the rooms. We got one bar by the windows in the restaurant. All that said, it’s the only choice if you can’t get into the lodge. Just go in with eyes open.