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Teton Mountain Lodge & Spa - A Noble House Resort
TripAdvisor Traveler Rating: 1169 reviews
No nonsense USA comfort
User: 83petert from: Nijmegen, The Netherlands
Trip Type: Solo travel
Published Date: Feb, 15, 2019
Travel Date: Jan, 1, 2019
Rating: 5
Teton Mountain Lodge is a well built no nonsense very comfortable lodge. Minus 20 degrees Celsius outside but t-shirt only inside without becoming sticky or humid. Service is impeccable and at the same time sportminded cool as you will expect in this outdoor region. Bar/restaurant on the lowest level is nice and frequented by lots of outsiders. Internet is good and allows for multiple devices. Finally. Although it is time to offer this for free, as prices are sky high in this high season. So some financial comfort would help. Location is great but that is for all ski resorts in the village.

Nice Place in Teton Village but a hard walk with Skis to Gondolas and a bizarre layout
User: DrMaureenE from: Ridgewood,NJ
Trip Type: Friends getaway
Published Date: Feb, 3, 2019
Travel Date: Jan, 1, 2019
Rating: 3
Place is warm and cozy , located in Teton Village ,but to walk to Gondolas is a distance when lugging your skis. The first floor has a tiny ski run into Village which makes the carrying a little less but the ski valet is on Ground Floor and has no access to the snow run ??! Another bizarre thing is we were in the "old " portion of the building which required you to take the elevator to the lobby , walk through the lobby and then down a long hallway , in order to get to pool and then take another elevator to get to the rooftop hot tub - all while walking in a bathrobe . This was totally awkward , especially if you like to use the pool and hot tub after skiing daily . There was no way to access the "new " building which had the amenities without walking through the lobby in a bathing suit !! Our room had the worst view ever ( #333) which was a roofline and a building . This is bizarre considering there are mountains and open space everywhere and maybe 5 hotels total in the village . For the price , I expected some open view of a mountain . Also, the only mirror in the room was tucked into a corner which was impossible to get to . The person who designed this hotel must have been personally connected to get the job because the layout is awful . The nice part of this hotel was staff, the complimentary coffee and tea daily and the use of the spa facilities .
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Ski, eat, sleep, repeat
User: M1566BHmikeh from:
Trip Type: Friends getaway
Published Date: Feb, 2, 2019
Travel Date: Feb, 1, 2019
Rating: 5
Perfect location near the mountain but bring your A Game as this ski/board resort is not for beginners. The lodge has well appointed clean rooms. The staff was awesome. Bridgette at check in was very helpful in pointing us in the right direction. Aldon at the concierge desk knows the area very well and helped book everything from massages to paragliding and an in house Thai fest. Renting and storing gear is very easy onsite.

Outstanding Job - Alden Elliot
User: Dan B from:
Trip Type: Family
Published Date: Jan, 28, 2019
Travel Date: Jan, 1, 2019
Rating: 5
Just a quick note to give some appreciation to Alden for the personalized service. Every time we walked by the desk, she greeted my son and I by our names. Continuously, she would check if our stay was great and if there was anything needed. We truly felt welcomed every time! Great Job Alden!

Average Hotel With Areas For Improvement
User: mblizzz from:
Trip Type: Friends getaway
Published Date: Jan, 22, 2019
Travel Date: Jan, 1, 2019
Rating: 2
We stayed at the Teton Mountain Lodge & Spa for three nights, and overall we enjoyed our stay. The rooms are clean and stylish, and there are little perks that make a big difference such as the tasty scratch-kitchen in-house restaurant, Spur, and proximity to the slopes. There are customer service related items, however, that could be improved. Because of this, I would recommend upgrading your hotel if you can. Namely, if you leave something in the room, there is a chance it will be THROWN AWAY. I left an expensive item in the hotel room and alerted the hotel staff that I had done so the next morning. I had to call multiple times to get a response and to get connected with someone who could actually tell me what was happening, and I could not get a straight answer regarding what the hotel had done to find my item up until the very last minute. I just can't believe a hotel would actually throw away or lose ANY item a guest left in a room. This was a big deal breaker for me in terms of ever coming back to the hotel, and I'm guessing many other guests would rather stay somewhere where the staff takes a bit more care.
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