NPR Reviews Provided by
Jackson Lake Lodge
TripAdvisor Traveler Rating: 2521 reviews
There is no better view
User: michaeloE2710VJ from:
Published Date: Sep, 26, 2022
Travel Date: Sep, 1, 2022
Rating: 4
Hotel is being renovated, and some activities are restricted due to lack of rain, but the staff are making the best of it all. All our staff interactions were positive. The room we stayed in was clean and spacious, but the furnishings were definitely showing wear. The common areas are great.

Worth it for the views
User: eddi10c from: Edinburgh, United Kingdom
Trip Type: Couples
Published Date: Sep, 23, 2022
Travel Date: Sep, 1, 2022
Rating: 4
Very good resort hotel. Stunning views of the Tetons, particularly sunset/sunrise. Exceptionally busy/popular place….the restaurant was challenging to get in to…but worth the effort. Rooms were a good size and very comfortable. Bathroom was modern and toiletries excellent quality. It’s a big hotel. The restaurant has huge picture windows to maximise the view. The food was excellent. The menu was what you’d expect….lots of meats! Everything we had was delicious. The staff are obviously hard-worked but helpful/friendly. Breakfast was a buffet but super quality nonetheless. Did I mention the views? Stunning.

Wonderful National Park Experience
User: P7379PMmattr from:
Trip Type: Family
Published Date: Sep, 21, 2022
Travel Date: Sep, 1, 2022
Rating: 5
We have a family of 5 and stayed in Jackson Lake lodge with a Mountain View. It was well worth the extra money to have a porch with a million dollar view. The room was amazing with lots of storage and space. We saw elk and moose off of our deck. We also saw the Milky Way with our naked eyes off of the porch. The staff cleaned and provided new towels midway through our stay which was a nice touch. Staff was very friendly. We will be back some day!

Nice place for the old folks
User: ThairP1 from:
Trip Type: Couples
Published Date: Sep, 20, 2022
Travel Date: Sep, 1, 2022
Rating: 3
The good: Definitely has one of the nicest sunset views in the park. The forest view from my patio king unit was lovely and worth the extra money. The Pioneer Grill was better than expected, in terms of the portobello mushroom burger and the brownie and our servers were friendly. It has a nice view trail in the Lunch Tree Hill loop The bad: The place is too large and impersonal and at least at this time of year, it catered to the over-70 crowd and tour groups… The layout of my room was questionable. The bedstand was so big that I couldn’t fully open the door to the back patio… It isn’t on the lake and there doesn’t appear to be any direct pedestrian access to the lake. Signal Mountain is a better location with cheaper lodging. The front desk person failed to point out that the sun sets behind the Tetons several minutes before the actual sunset time, so we missed it.

Spectacular location, but beware fake charges
User: JoshWestYellowstone from: West Yellowstone, Montana
Trip Type: Couples
Published Date: Sep, 13, 2022
Travel Date: Aug, 1, 2022
Rating: 1
Jackson Lake Lodge is a famous and historic hotel. Its location is uniquely beautiful. This is one of those rare places where you may see a moose or bear from the large windows while eating breakfast. It's worth having your camera and binoculars with you at all times. Our room was well sized and of decent quality. The room was clean. At the exorbitant prices they charge even for the cheap ones, it better be. There was insufficient dining availability during our stay, which has become the norm for a lot of national parks during these times of covid. So make reservations well ahead of time, or bring your own food, or be prepared for a very long drive. There is currently a major renovation underway. Most of the construction was not really in the way of anywhere you need to go. There are hiking trails that link up with the property, and also trails that just generally go around the property on the Park lands. These trails are good for walking around on, even if you don't intend to stay at the hotel. Jackson Lake Lodge does however engage in the same fraudulent fake extra credit card charges that some other hotels are doing these days. They charged me a small bogus fee a few days later after originally paying for hotel. Sad to see a historic hotel do petty steals like this. I know most people don't bother reconciling their credit cards any more for fake charges, but I do. Anyway, be sure you keep copies of all receipts. And when they ask you for a credit card at the counter, even after you had already paid for the stay, KNOW that it's so they can later put a fake charge of a few extra bucks on it in hopes you'll never notice. It is relevant to your overall experience to have to deal with these fake charges when you get back.
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