This hotel is unique since it has many ammenities - pool, 3 restaurants, guided tours available etc. The have many cottages some with kitchenettes. WIFI is good but NO TV'S or AC. We had our tablets which sufficed but our friends didn't and weren't happy. AC may or may not be needed with it being 46 degrees at night if you had windows open and fans running was comfortable. Bed was 2 double beds which we opted to sleep separately. Everything else was fine. They had additional sink outside bathroom which was nice. Not certain if this is normal but we didn't have maid service. We had extra towels, coffee etc but room was not refreshed while we were there for two days.

Disappointed - no TV or AC in rooms - not to mention the windows are very difficult to open. Very much behind the times. The staff are very good but rooms and restaurants are over priced. We definitely would not stay here in the future. We recommend staying elsewhere.

Very happy staying 2 nights at Jackson Lake Lodge. The property has been well maintained and managed. Note there is no air conditioning but they give you a tall rotating fan and there is a ceiling fan to circulate air. The check in was smooth and the desk person (Brook?) explained how everything worked and suggested keeping the curtains closed while we were out and having the ceiling fan on so as not to come back to a stifling room. For 2 nights stay they do not provide housekeeping. The lodge faces a gorgeous view of the Tetons and Jackson Lake and guests can sit and enjoy the scenery. Ate all our meals at Mural Room and are happy with the quality of the food. Highly recommend staying here and we thought it was a better value than the Old Faithful Inn.

Third stay here. Very expensive rooms, but for a short stay (in the lodge itself, NOT the cottages) it is worth it in our family's opinion. Fantastic lobby with stunning views so you can see the beauty without having to commune with the hordes of mosquitos that are around in the early morning and evening. Good restaurants and an exceptionally friendly and efficient staff (they obviously have good management as well).

Make sure to check the weather forecast before the 7 day cancel window! It was 90 when we arrived, and the room was sweltering. The cottage we were assigned had only one vertical small window with slats that would open for fresh air. While there is an overhead fan there is no way the room can cool at night with such a hot day. And there is no AC. Explained that due to health issues it would be impossible for me to sleep, but was met by deaf ears at the front desk. Vail (which owns the resort) is notorious for enforcing their “policies” on cancellations. If the forecast temps are expected to be 80 or higher, I’d stay away and find another hotel that at least has windows that will open at night to provide fresh air.