NPR Reviews Provided by
White Chief Mountain Lodge
TripAdvisor Traveler Rating: 249 reviews
Try a different place if you want comfort and quality.
User: whaleloveralways from: California
Published Date: Aug, 7, 2020
Travel Date: Jul, 1, 2020
Rating: 2
It was clean (except for the trash behind the night stand and the cobwebs on the ceiling), it was very, very small, dark (even with lamps on) and the outside could use some warmth. The shower was so small you couldn't turn around or bend over to wash your feet. The pillows were thin and only one per person. The onsite manager was not very friendly. I needed extra pillows for my disability, but was told no as they couldn't take any from other rooms because of Covie-19. Nor did they have extras as most hotels do. The hotel had only four rooms used out of at least 25 rooms the entire three days we stayed. I asked to cancel my last night (24 hours in advance) because my mother had been in the hospital and wasn't doing well, again, I wanted to leave and head home to be with her. I was told to email the regional manager, Terri, and ask her if I could be credited for that last night should I check out in the morning. I was also told that she may not answer for up to a week. A week later I still haven't heard from her. I ended up staying as my sister told me that mom was doing much better. The 'breakfast' they provided was a paper bag of items because of Covid-19. Unfortunately, the oatmeal they wanted us to make came with a styrofoam bowl to put in the microwave. Though some think it is safe to use in a microwave, I don't like taking chances. This item was not labeled microwave safe. It has been proven to cause cancer and is not biodegradable. It takes over 500 years to break down. Funny, they had a sign in the room to please Save Our Planet, by not having sheets or towels changed. But, because of Covid they weren't going to come and do anything to the room. All I'll get from this review is a "Thank you for your feedback". I should have known what to expect from this place. I own a condo that I rent out on Maui. Any review is answered personally, within a day, by me and is taken seriously. I have a five star rating with over 75 reviews. I don't think this place can even come close to saying the same thing.
Subratings:

Great location
User: jessicahY4331RY from: Liverpool, United Kingdom
Trip Type: Couples
Published Date: Mar, 21, 2020
Travel Date: Mar, 1, 2020
Rating: 5
Stayed here on our American adventure to get a glimpse of Yosemite national park! On checking in we were given some great advice and given a small map as to where was open and not in the park. This was great for us being first timers. Room was small but comfortable and had everything we needed for a 1 night stay. Breakfast was a help yourself small buffet. Adequate for ourselves. Plenty to eat. Hotel is so close to the entrance to Yosemite, just be aware once you are in the park it's still an hours drive from the hotel to the Yosemite valley. Also a tip for anyone heading that way - take a packed lunch or snacks and make sure you fill the car with petrol!

Kristy is the best!
User: Miamibeach305 from: Amsterdam, The Netherlands
Trip Type: Couples
Published Date: Dec, 10, 2019
Travel Date: Dec, 1, 2019
Rating: 5
Last night we stayed in the white chief mountain lodge. We arrived late but Kristy had set our arrival up perfect and we could easily get to our room without any hassle. When we got in our room it nice and warm which was exactly what we were looking for since it was really cold. We slept perfect and liked the way the room was heated, not too hot not too cold, no air breeze, and no headache heat either so perfect. The next morning breakfast was great and had everything you need to start a perfect day to go to Yosemite! Also Kristy gave us good advice about Yosemite and what to do, we also loved the map the hotel provided! we liked it more then the one the actual national park provided so we just used the map we got in the hotel all the time while we were in Yosemite! Thank you Kristy you’re the best!

Pay a little more money and go ANYWHERE else!
User: momdzall from: Washington, Pa
Published Date: Oct, 20, 2019
Travel Date: Oct, 1, 2019
Rating: 1
We picked this place because of the price and location. BAD choice! Beds and pillows extremely uncomfortable. Bathroom sink came to about my knees, but cabin wasn't handicap friendly due to steps. Steps going to cabin had pine needles covering them, could have been a slip hazard! Deck of cabin appeared unsafe & unstable.Tried to check in 1/2 hour early and was told "we're busy cleaning and you'll have to come back AFTER 3". Staff extremely rude. Evil woman who was in charge of breakfast was the rudest person I've ever met. Wouldn't even try to help anyone, when someone would ask her if they had anymore of anything, she said "NO", and kept walking. Breakfast was a joke, burnt sausages and tasteless eggs. Office hours extremely limited, and no one was willing to even let us buy a can of Pepsi. Note to management: customer service is extremely important these days, and I've never been treated so rudely! Do yourself a favor and go ANYWHERE else!
Subratings:

basic cabin
User: Charles D from: Merrimac, Massachusetts
Published Date: Oct, 9, 2019
Travel Date: Sep, 1, 2019
Rating: 3
good location at the south end of Yosemite. free breakfast, hard working staff. 50's primitive room. good price for the area. Just at the border of the park, with some nice hikes nearby. 1 moderate & 1 hard.

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