NPR Reviews Provided by
Grouse Mountain Lodge
TripAdvisor Traveler Rating: 1356 reviews
Perfect in every way
User: Eric M from: Salem, United States
Published Date: Oct, 13, 2020
Travel Date: Oct, 1, 2020
Rating: 5
Great location just outside of downtown, next to golf and excellent walking trails. Logan’s Bar and Grill (inside the lodge) had an excellent assortment of craft cocktails and food. Indoor pool and outdoor hot tub were much appreciated by the kids. We absolutely will stay here again.
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Dog friendly
User: Pip120 from: United States
Published Date: Oct, 12, 2020
Travel Date: Oct, 1, 2020
Rating: 4
I like this hotel. Have stayed here many times, usually in the winter. We like the shuttle service to downtown. We like the onsite restaurant, but it was under renovation so unavailable this trip. I did order carry out breakfast one morning, and it was good. My only gripe is that the heat/cooling system in the rooms is always loud, and wakes me up when it kicks in.
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Where is my remote?
User: Vern B from: Bozeman, Montana
Published Date: Oct, 12, 2020
Travel Date: Oct, 1, 2020
Rating: 4
I got the feeling that most of the staff wished they were someplace else. Willie, at the front desk is not suited for that job. He definitely needed more training. I would come back though, the price was great, and maybe it was just bad timing.
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Great Hospitality Reasonably Priced
User: Fairgraders from: Helena, Montana
Published Date: Oct, 10, 2020
Travel Date: Oct, 1, 2020
Rating: 5
We stayed here on a quick trip to Glacier Park. Rooms were nice, clean, quiet and comfortable. The staff were friendly and helpful. The shuttle service was exceptional with special praise for the shuttle drivers. They were very friendly and helpful and went out of their way to help us get where we wanted to go. If you look at some of my other reviews you will see I’m not afraid to give a property or service a low rating where it is deserved. Here I noticed a number of negative reviews of this property from contributors with just that one review. I just did not see the conditions those low reviews reported. Look, this place isn’t the Ritz, but for the price it’s a great place in a terrific location. It is certainly not the dump some reviews claim.
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Big disapointment
User: 334bethanyp from:
Published Date: Oct, 7, 2020
Travel Date: Oct, 1, 2020
Rating: 2
There are several things we were disappointed about Grouse Mountain Lodge. 1) the male desk staff were very rude - not just one, but all the men who were behind the desk were condescending and unhelpful when asked questions. 2) no microwaves in rooms; 3) cleanliness was not up to par in the Covid climate; 4) the rooms were poorly lighted, even during the day with the blinds open, we felt we had to turn all the lights on to see. 5) there is a microwave in the computer room - after 4 days using it here, it still has not been cleaned. The countryside is beautiful. It sits on a golf course (the side of the building was hit by a golf ball the first day we were here). The walls are paper thin and you hear things from other guests you were rather NOT hear.
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