NPR Reviews Provided by
Grouse Mountain Lodge
TripAdvisor Traveler Rating: 1675 reviews
Dissappointing Hotel
User: Rachelmcw from: Fort Lauderdale, Florida
Trip Type: Couples
Published Date: Sep, 23, 2022
Travel Date: Sep, 1, 2022
Rating: 2
Rooms are tired and need updated. Dents/scrapes in walls, stains on chair upholstery, exposed TV wires on wall, mildew throughout shower stall. Asked desk 3 times for more towels before receiving them. Shuttle driver rude and dishonest. Said we could only be dropped off/picked up in 1 location while seeing him drop others off later in more convenient locations. Spoke down to us the entire drive. Other than the friendly bar staff and great location, I could say anything positive about our visit.
Subratings:

Great location, friendly staff
User: emilyh0ff22 from:
Trip Type: Couples
Published Date: Sep, 20, 2022
Travel Date: Sep, 1, 2022
Rating: 5
We had a great stay at Grouse Mountain Lodge. The location was great, the property was beautiful and the staff was professional. The hot tub and pool was great after a long day in Glacier. We definitely would stay here again!
Subratings:

Great property, rooms need some updating.
User: lukasiewskid from:
Trip Type: Couples
Published Date: Sep, 20, 2022
Travel Date: Sep, 1, 2022
Rating: 4
Great ambiance/ amenities. Close to the airport and downtown area with shops and restaurants. (Free shuttle available.) The restaurant/bar inside was good. The tub/shower did not drain, and the room had a musty 'dirty feet' smell to it. Removing the carpet, and having a window that opens would have helped tremendously. There was a dehumidifier in the room, but it was quite noisy.
Subratings:

Nothing to "grouse" about
User: GrandTour52371198146 from:
Trip Type: Solo travel
Published Date: Sep, 19, 2022
Travel Date: Sep, 1, 2022
Rating: 5
Lovely lodge...I mistakenly thought rooms had decks/balconies; I was wrong. Staff was great! Shannon, asst. mgr, was on her game. Logan's had great food and service, in a beautiful setting. Shuttle service to and from Whitefish was an added value. One negative...someone's dog, a few doors down, moaned and whimpered TOO much - made me sad for the dog. They only offer 'grab n go' b'fast...items were good.
Subratings:

Poor service.
User: donpH2695LV from:
Trip Type: Business
Published Date: Sep, 19, 2022
Travel Date: Sep, 1, 2022
Rating: 2
We were not advised until the day we checked in that housekeeping was not available. Apparently this was due to water conservation. I understand conserving is a vital issue but since when did making a bed use water! After the 3rd day we requested clean towels and more toilet paper. I gathered up our wet towels and placed them all in the tub, when we returned that evening the wet towels were left in the tub and clean ones were just thrown on the counter along with one roll of toilet paper for a 5 day stay. Charges of 10.00 per day was applied to our bill which we knew but wondered what that fee really covered.

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