NPR Reviews Provided by
Hotel Edgewater
TripAdvisor Traveler Rating: 917 reviews
Good option in Seward
User: tdogsma from: Edinburgh, United Kingdom
Published Date: Sep, 2, 2023
Travel Date: Aug, 1, 2023
Rating: 4
Comfortable hotel with a good location in Downtown Seward. Good amenities and breakfast options. Only improvement would be adding a hotel bar, it lacks a little permanent social space as the breakfast area is closed after service.

Awful
User: strictlysardinia from: Cagliari, Italy
Published Date: Aug, 31, 2023
Travel Date: Aug, 1, 2023
Rating: 1
Awful hotel. The room is small, cramped and not functional and we hardly had space to put our stuff. Cleanliness was debatable to say the least: one day they made my bed but not my friend’s, another day they didn’t make our beds but evidently got in the room to change towels. Breakfast is as depressing as it can be. It’s a buffet breakfast served in paper bowls/cups and plates and with plastic cutlery. In 2023 and when there’s such a push to be more environmentally responsible it’s absolutely unacceptable to totally disregard the basics of environmental protection. The hotel refused to accommodate my lactose intolerance of which they had been made aware upon booking. When I asked for some dairy free options I was offered none. When I suggested getting some for the day after, the manager (who refused to see me, btw) sent a message that “we don’t do that.” Again, it’s 2023 and this is the US where everything is available and being unaware of dietary needs is not acceptable, and completely refusing to accommodate for something that would have costed a mere couple of dollars shows how shortsighted they can be. I will not go back and would never recommend this hotel.
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Great Customer Service-Home Away From Home Feel
User: CHF2010 from: Chicago, Illinois
Published Date: Aug, 12, 2023
Travel Date: Aug, 1, 2023
Rating: 5
Really great hotel-We appreciate the customer service. Jose was very helpful and went above and beyond to make sure our family was comfortable especially seniors with mobility challenges. That meant so much to us and made our trip possible. Thank you for a great day stay and we look forward to returning!

Great employees, great place.
User: Stacy S from:
Published Date: Jul, 29, 2023
Travel Date: Jul, 1, 2023
Rating: 5
Diana was wonderful with our booking and check in and making sure we were happy during our stay. The hotel is clean and is in a great location in downtown, near some great restaurants. I’d recommend staying there if your looking for a place in Seaward.

Good hotel near Sea Life Center
User: Jane P from: Region of Waterloo, Canada
Published Date: Jul, 19, 2023
Travel Date: Jul, 1, 2023
Rating: 3
Fairly basic and clean room with fridge & coffee maker. Tiny bathroom but good shower; skimpy towels. Friendly staff. One luggage rack (why don't hotels realize that couples usually travel with 2 bags?) but no hooks for jackets. Location is at the end of town across from the Sea Life Center. Restaurants close by. Not close to the harbor where cruise ships are docked. Breakfast is not included but buffet at extra cost is available.
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