NPR Reviews Provided by
Sorrel River Ranch Resort and Spa
TripAdvisor Traveler Rating: 1199 reviews
A must go destination when in Moab!
User: Sally M from: Hugo, Minnesota, United States
Published Date: May, 27, 2024
Travel Date: May, 1, 2024
Rating: 5
My husband and I enjoyed an amazing dinner at The Sorrel River Ranch Resort overlooking the Colorado River. Not only was the food superb the service was excellent. The chef visited our table to explain the origin of the food and how our meal was prepared. Very personable and interesting. We strolled the grounds and enjoyed a post dinner cocktail by the fire on their beautiful patio.
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Thank you to Sorrel River Ranch!
User: Carole K from:
Published Date: May, 22, 2024
Travel Date: May, 1, 2024
Rating: 5
A big thank you to Sorrel River Ranch! The most wonderful location in Moab. We went as a group on a photo shoot project, launching a big balloon on the lawn! Everyone at Sorrel River Ranch was so accommodating. We want to especially thank you Baltazar for welcoming us. Can't wait to return!

NOT WORTH THE MONEY!
User: JaxCheres from: Mexico City, Mexico
Published Date: May, 22, 2024
Travel Date: May, 1, 2024
Rating: 2
This place has an amazing location, but it is sad to say you DON'T get your moneys worth. We really expected it to be an amazing experience given what they charge, comparable to other luxury hotels, but it wasn't. I have to say, it wasn't all bad, but still there is so many areas of opportunity and things to be improved in order to call this property a luxury experience. Upon arrival, we were not informed of any of the amenities or activities offered at the hotel nor get any help getting to our room. While walking to our room it really seemed as a ghost town, very run down, lamps and fountains not working as well as junk all over the property and no one to fix it or put back into place. The furniture at the patios, gardens and terraces was very dirty and misplaced. Our room was very nice, had some coffee mugs left at the table as gifts and complementary coffee and tee. Once we got settled in, we went to the bar to have a drink at the patio, but there were no waiters at the bar. We went to the restaurant to ask for help, only to find a single waitress who told us she was the only one working at the hotel that night. The bar was full with dirty cups, glasses and bottles as there was no one helping the single waitress that night. Have to say, dinner was excellent, they have an amazing chef. After dinner we sat at our porche but the light were broken, so we literally brought the lamp from inside tO have some light outside. We were disappointed when our bed sheets tore in the middle of the night. That has never ever happened to me. As well as the towels left by housekeeping to dry on top of the bed frame. Overall, our experience was very disappointing. We really felt ripped off. And the worst thing is, we received a survey from the hotel regarding our stay. When they replied we asked for some kind of refund or compensation, only to be completely ignored after sending various emails. So there you go as far costumer service. NADA! Honestly, they should bring their star rating and prices down and avoid customers being disappointed.
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Highly recommend! Great stay!!
User: emilyp779 from: New York City, New York
Published Date: May, 9, 2024
Travel Date: May, 1, 2024
Rating: 5
Highly recommend! Great stay!! Staff was amazing and went above and beyond to address any questions/concerns. Location is fabulous. My kids loved seeing the chickens and horses with Justin and also the rabbits with Paul! Thank you for a great get away! Will definitely be back!!
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Worth every single penny!!
User: Liz J from:
Trip Type: Friends getaway
Published Date: May, 3, 2024
Travel Date: May, 1, 2024
Rating: 5
This place far exceeded our expectations! So much so that I feel like the business person and me wants to help the owners really get this place promoted and have a two-year waitlist but then I plan on coming back so maybe I don’t want to do that? Anyway, I will admit I was a little bit skeptical and nervous that I was paying this much per night until we got here and then I understood what all the fuss was about. It’s hard to put into words, but there’s no way you could have this kind of experience staying in town or really anywhere else. The staff really took care of every detail and catered to whatever we wanted. Everything was clean and well cared for and it’s like they thought of everything. We were blown away!

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