NPR Reviews Provided by
Clear Sky Resorts - Grand Canyon - Unique Sky Domes
TripAdvisor Traveler Rating: 217 reviews
Disappointing family stay
User: geg818 from:
Published Date: Jul, 9, 2024
Travel Date: Jun, 1, 2024
Rating: 1
First, the positive: -The domes themselves are pretty cool looking and the area is set up in a way that has a lot of potential. The distance to the Grand Canyon was great. Staff was friendly. Unfortunately, our experience was almost wholly negative for the following reasons: -After taxes we paid nearly $1200 for a two night stay for a family of four. That was a HUGE chunk of our trip budget. Had we not been charged such an exorbitant amount we may have had lower expectations. But, since we were charged these prices we expected- if not luxury accomodations- certainly excellent service, amenities, and functional AC. -We were there during a heat wave. That said, it's summer in Arizona. We came back to our room to rest after a busy morning only to find our room at 85 degrees. We tried turning down our AC, which apparently shuts it off. We asked for service, which we received after waiting for almost 1 1/2 hours and being told "well, it's Arizona." He "fixed" it telling us it was our fault for turning it down (there is no warning of this anywhere). After three more hours it still was unbearable. We finally had a kind manager come check and realized that the "extractor fan" that removes heat from the dome had been turned off by a previous tenant. Once she turned that on and brought in some fans it finally started to improve. She offered us complimentary breakfast for the next day and a credit to our account. We are still waiting on that credit a month later. -This place is new, but not in great shape. Our bathroom tile was falling apart and some had been badly DIY repaired. Wallpaper was a big image but the seams didn't match. Would I have cared if I paid ⅓ of the price? Probably not. The dome plastic was taped at seams that had clearly split. The complimentary games offered were old and worn like they'd picked them up at yard sales. It was difficult to get a volleyball or discs for disc golf (of course you could purchase some). -Food- the food truck space is nice. The food is very expensive though and when I asked for the gluten free option that was advertised they didn't have it. When we went to redeem our "complimentary breakfast" we waited 35 minutes for four yogurt parfaits. There was only one other family eating at the time. When we inquired as to what the problem was, the server apologized saying that the cook was new and “didn't know how to make it.” -Finally, the cleaning of our room was questionable. When we checked in, the in-room coffee area was missing cups but had a few coffee pods like it had just been left by the last person. We also found a previous tenant's airplane boarding pass on the floor next to the bed. The extractor fan hadn't been checked since the last person. We had clean towels, but it certainly didn't seem like a thorough clean. -Honestly, there were other problems but there's no need to go into them. I think my point is made. Let's just say that the next stay during our road trip was a $200 a night basic Best Western and we felt like we were living in luxury since we had functional air conditioning, free waffles and a clean room. If you can get a phenomenal deal it's worth trying a night here for the unique experience. If not, then in our opinion, it isn't worth it.
Subratings:

An Experience Worth The Price
User: Trip56167403451 from:
Published Date: Jul, 7, 2024
Travel Date: Jul, 1, 2024
Rating: 5
Wow! What an experience! The grounds and the facility were well kept. The domes were clean and organized and there is plenty to do on property. The staff was amazing, attentive, and resolve a minor issue way beyond what was expected! 5 stars!
Subratings:

Not worth it
User: Erin F from:
Published Date: Jul, 6, 2024
Travel Date: Jul, 1, 2024
Rating: 2
We really were excited to stay here for our first time seeing the Grand Canyon; however, our expectations were not met from what we saw in the description and in the photos. Our dome was dirty with unswept floors covered in hair, dust, trash, and ants.The windows were so cloudy we couldn’t even make out the dome across from ours. The retractable cover on the top was broken. The staff noticed it as he showed us the controls and said he’d make a note for repair but never did. The cover was left partially open which led to hot sun during the afternoon and no sky viewing at night. We contacted the staff about the retractable cover but received no response. The one positive is that the AC worked well and kept us very cool at night. Again, we really wanted to enjoy it, especially considering the per night price. Unfortunately we were extremely disappointed and left first thing in the morning just to get out of there.
Subratings:

Grande family adventure
User: Terry P from:
Published Date: Jun, 26, 2024
Travel Date: Jun, 1, 2024
Rating: 5
This was the perfect place to stay with my family for a visit to the Grand Canyon. We had a grand time! It was so nice to come home after an exhausting day of hiking or trail riding to have dinner s'mores and family time. The dining hall food was amazing. The coffee was great clear skies were very friendly. I would highly recommend.
Subratings:

Fantastic place near the Grand Canyon in AZ
User: Mario H from: Wellington, Florida, United States
Published Date: Jun, 24, 2024
Travel Date: Jun, 1, 2024
Rating: 4
The staff were absolutely amazing and cordial. The place is fantastic, provides a wonderful atmosphere and views. We had an issue with the ceiling blinds during our last night there, and the AC unit during the day couldn’t keep up with the heat outside so literally only one side of the dome was cool. The Grand Canyon National Park is 40 minutes away and Tusayan (a small town) where you would find restaurants and a few stores is 25 minutes from the resort. The food was great, customer service excellent, the performer at night fantastic, in general, it was a great stay.
Subratings:

© TripAdvisor 2024